Surrey and Hampshire HGV Training Reviews 

61
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Fantastic training school with very supportive and professional instructors. They guided me every step of the way and gave me the confidence to pass my HGV licence. I really appreciate all their help,... See more

Company replied

Rated 1 out of 5 stars

Very disgraceful the level of training being provided not very happy!.Considering that you spend thousands of pounds worth Driving lessons four hours at a time costing £320.00 per go.Then being told... See more

Company replied

Rated 5 out of 5 stars

With so many firms out there offering the same products, I always choose local businesses. And I’m so glad I did. From the first point of contact Rachel was brilliant. Communication on point 100% an... See more

Rated 5 out of 5 stars

Good experience all round. Easy to book & Rachael kindly kept checking in to see how things were progressing with my medical & theory. Both of my instructors were calm & patient with me & their encour... See more

Company replied

3.9

Great

TrustScore 4 out of 5

61 reviews

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3.9

All reviews

(61)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

£7000 down the drain

£7000 down the drain. They will waste your time and siphon your money.

3 July 2026
Unprompted review
Surrey and Hampshire HGV Training logo

Reply from Surrey and Hampshire HGV Training

Good morning,

We're sorry to hear that you feel this way and that the outcome hasn't met your expectations.

We're also unsure where the figure of £7,000 has come from, as this doesn't match the payments shown on your account.

We can confirm that all of the services included in your package have been provided as agreed. While we're sorry the training hasn't resulted in the outcome you were hoping for, we have fulfilled the services purchased.

If there's anything specific you'd like to discuss regarding your experience, we'd be happy to review it further. Please reach out to a member of the team.

Kind regards
Surrey & Hampshire HGV Training

Rated 5 out of 5 stars

Fantastic training school with very…

Fantastic training school with very supportive and professional instructors. They guided me every step of the way and gave me the confidence to pass my HGV licence. I really appreciate all their help, patience, and encouragement. I would highly recommend them to anyone looking to start a career in HGV driving. Thank you for everything!

8 May 2026
Unprompted review
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Reply from Surrey and Hampshire HGV Training

Thank you for taking the time to leave us a review. It's brilliant to read that the team have been supportive & professional throughout. Congratulations on passing and thank you for the recommendation!

All the best!

Rated 5 out of 5 stars

A very professional and friendly…

A very professional and friendly company. I would definitely recommend.

18 May 2026
Unprompted review
Surrey and Hampshire HGV Training logo

Reply from Surrey and Hampshire HGV Training

Hi Jez,

Thank you for taking the time to leave us a review. It's brilliant to read the team have been professional and friendly throughout. Thank you for the recommendation.

Wishing you all the best!

Rated 5 out of 5 stars

Highly recommend

I just want to say that I was really struggling to figure this all out but every time I have spoken to Callum or Ashleigh they have been perfect at helping me understand what to do next and also making me feel that I’m on target. Would highly recommend this company.

22 March 2026
Unprompted review
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Reply from Surrey and Hampshire HGV Training

Hi Thomas,

Thank you for your 5* review! We are happy to hear the team are able to assist when needed and that you would recommend us as a company!

Rated 1 out of 5 stars

Promising a pipe Dream!

Very disgraceful the level of training being provided not very happy!.Considering that you spend thousands of pounds worth Driving lessons four hours at a time costing £320.00 per go.Then being told that we don’t think you are quite ready too do your Final Driving Assessment at a grand total of five hundred pounds at a time.Not necessarily cheap by no means.The intensive practical driving programme that they offer costs £1750.00.I wouldn’t unfortunately recommend them because they promise you a dream that isn’t necessarily a relate.Just a word of warning of course.So think twice before booking.You maybe disappointed with final analysis.

20 November 2025
Unprompted review
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Reply from Surrey and Hampshire HGV Training

Good morning,

We’re sorry to read that you feel this way. Our training and assessments are always delivered by fully qualified instructors, and their priority is to ensure every trainee is genuinely ready for their final test, both for their own safety and the safety of others on the road.

We are unable to identify you from the details provided, please contact our customer service team on amber@surreyhgvtraining.co.uk if you would like to discuss anything further.

Kind regards
Surrey & Hampshire HGV Training

Rated 5 out of 5 stars

Not long started the process but…

Not long started the process but communication has been great so far, being kept up to date with the process and hopefully this can continue throughout.

26 February 2026
Unprompted review
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Reply from Surrey and Hampshire HGV Training

Thank you for taking the time to leave us a review. We're glad the communication has been great from the team and they have kept you up to date throughout. We can't wait to hear how you get on.

Wishing you all the best!

Rated 5 out of 5 stars

Excellent service

Excellent service. Deal with Ashleigh and Callum. Great stuff

25 February 2026
Unprompted review
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Reply from Surrey and Hampshire HGV Training

Thank you for the 5* review. It's great to read Ashleigh & Callum have provided an Excellent service.

Wishing you all the best!

Rated 1 out of 5 stars

Disappointing Result!.

Unfortunately when I decided to look
At booking a driving course with Surrey &
Hampshire Driving School academy.I didn’t expect that I would be paying thousands of pounds and not necessarily getting
Your full Driving Licence entitlement at the end of it all considering I done all the theory tests and medical &passed the off road manoeuvres test.But kept getting told that you need more additional hours worth of training at £320.00 four hour lessons at a time and no sight of getting part B on the road test completed & done so you could get a full category licence C Class two licence.This has really pissed me off endlessly.I know the real test costs five hundred pounds at a time a lot money if you ask me.

20 December 2025
Unprompted review
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Reply from Surrey and Hampshire HGV Training

Hi Daniel,

We’re sorry to hear you’re feeling unhappy. All training advice has been given by a qualified HGV instructor to give you the best possible chance of passing your test.

If you’d like to discuss this further, please contact our customer services team at amber@surreyhgvtraining.co.uk

Kind regards
Surrey & Hampshire HGV Training

Rated 5 out of 5 stars

Nothing negative to say here

Nothing negative to say here, helped me start my hgv journey and was always in contact throughout with advice starting with my theory test, driving test and cpc classes, if you’re thinking of doing your hgv licence then you can’t go wrong with these guys.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Very good customer care walk me through…

Very good customer care walk me through what needed to be done and the best way to approach it sorted all my tests out for me would recommend to anyone

20 March 2025
Unprompted review
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Reply from Surrey and Hampshire HGV Training

Hi Bailey,

Thank you for taking the time to leave us a review. We're glad the team provided good customer care throughout and that you would recommend us to others. We can't wait to hear how you get on in your practical.

Good luck!

Rated 4 out of 5 stars

Rachael and Nick were very thorough in…

Rachael and Nick were very thorough in their telephone and e mails and as we had been messed about by other driving schools we did all the exams under our own steam . Had I known Surrey and Hampshire HGV were just brokers we would have gone elsewhere.

6 March 2025
Unprompted review
Surrey and Hampshire HGV Training logo

Reply from Surrey and Hampshire HGV Training

Hi Paul,

Thank you for taking the time to leave us a review. Rachael & Nick will be thrilled to hear that they were helpful throughout the process. Congratulations on passing!

All the best!

Rated 5 out of 5 stars

Nothing but amazing from the team from…

Nothing but amazing from the team from start to finish.

Had to book my HGV Class C and Surrey& Hampshire training Ltd dealt with me and they was so friendly to speak and always at the end of the phone if you need to speak to anyone about anything.

Rachael is so lovely to speak to , she has handled everything for me and can’t thank her enough from booking my theory all the way to my practical and thankfully passed 1st time.

Thank you to everyone at the team and would highly recommend anyone who is looking to get there HGV done definitely book with Surrey & Hampshire LTD !

Thanks again Rachael and the team !

Rhys

28 February 2025
Unprompted review
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Reply from Surrey and Hampshire HGV Training

Hi Rhys,

Thank you for taking the time to leave us a review. It's great to read that the team were friendly, we will be sure to pass your feedback onto Rachael. Congratulations on passing and we appreciate the recommendation!

Wishing you all the best.

Rated 5 out of 5 stars

Great Training

The communication from Rachael at S&H was always so clear and helpful. The instructors I had were great and taught me just whatbwas needed.

3 February 2025
Unprompted review
Surrey and Hampshire HGV Training logo

Reply from Surrey and Hampshire HGV Training

Hi Chris,

Thank you for the review. We're glad Rachael's communication was clear and helpful throughout, we will be sure to pass this on to her.

Wishing you all the best!

Rated 4 out of 5 stars

Phenomenal

Great course, great content and very engaging.

17 February 2025
Unprompted review
Surrey and Hampshire HGV Training logo

Reply from Surrey and Hampshire HGV Training

Hi Darryl,

Thank you for the review. We're glad you enjoyed the CPC course!

All the best.

Rated 5 out of 5 stars

The course was really good

The course was really good, Steve the instructor went in to detail and made sure that we will be legal and safe while driving HGV. Rachael booked CPC course, and was very flexible making sure we get the right dates for course.

21 February 2025
Unprompted review
Surrey and Hampshire HGV Training logo

Reply from Surrey and Hampshire HGV Training

Hello,

Thank you for the review. We're glad you enjoyed the CPC course with Steve & that Rachael was helpful throughout the booking process.

All the best!

Rated 5 out of 5 stars

CPC - good experience

Just completed my CPC, the team were helpful, responsive and knowledgeable.

18 January 2025
Unprompted review
Surrey and Hampshire HGV Training logo

Reply from Surrey and Hampshire HGV Training

Hi Dan,

Thank you for the review, we're glad you enjoyed the CPC course & the team were helpful throughout.

All the best!

Rated 5 out of 5 stars

Booking for CPC course was taken care…

Booking for CPC course was taken care of efficiently with SBL CPC Limited. Rachel and the team kept me informed and I am looking forward to getting started.

20 January 2025
Unprompted review
Surrey and Hampshire HGV Training logo

Reply from Surrey and Hampshire HGV Training

Thank you for the review. We're glad the team were helpful in booking your CPC course.

All the best!

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