I have ordered almost unavailable vinyl record anywhere. I asked them why delivery is so long time - it was in the times when there are extremely high temperatures in the Europe so they post the item... See more
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All vinyl came in fine condition. Well packaged. It took some time because one record was not available at the time of ordening but in the end complete order was delivered.
Super friendly and reliable seller with very reasonable prices. I've ordered lots of LPs there. Everything has always been packaged carefully and arrived in pristine condition. Even large orders didn'... See more
221 / 5 000 Very good. I discovered your label through the band The Ossuary. The items are always well protected. Delivery is relatively fast. Just one small drawback: the shipping costs are a bit... See more
Company details
Written by the company
Record label dedicated to unique rock & metal music with a passion for vinyl.
Contact info
In der Garte 38, 49479, Ibbenbueren, Germany
- +49 5451 5496 031
- shop@supremechaos.com
- supremechaos.com
4.9
Excellent
932 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Was a good experience
Was a good experience, was hoping they would arrive quicker, but they were a pre-order to begin with so I knew it would be awhile.
27 March 2024
This company handled very well the…
This company handled very well the package and it was sent relatively fast.
The only complaint that i have, there was some custom charges added when it arrived in Canada.
27 March 2024
Reply from Supreme Chaos Records
Hello Stephane,
First of all thank you for your postive feedback and also for your honesty and telling us what you did not like.
Ufnortunately there is not much we can do about customs from our side. Customs included shipping to Canada is not possible.
Also we would put the company in danger with tricks bypassing customs and always try to communicate this openly. Tax authorities in Germany are strict and we have declare everything rightfully.
Nevertheless I hope the prices are still attractive for Canadian customers and you will keep buying from us in the future.
All the best,
Robby // SCR
Delivered and kept informed.
28 March 2024
Responsible and careful
Guys did all impossible to get all the ordered stuff, packed well, so all this is a perfect justification for a delay with mail out.
27 March 2024
Updated review.
I first must express my disappointment with the company's lack of communication regarding my recent album orders. Despite reaching out multiple times seeking clarification on the delayed delivery, I received no response until after I had become quite frustrated. However, I do commend the company for eventually reaching out to me personally and making an effort to rectify the situation, which I genuinely appreciated. As I am writing this I am still awaiting my shipment although it should arrive in the next 7- 10 days.
25 March 2024
Reply from Supreme Chaos Records
Hello Christopher,
I have replied you March 10th that one vinyl version you have ordered was delayed in manufacturing by the originating label. Your order has left March 25th off to a destination around the world and is currently in transit from what I can see.
As you have received the feedback invitation you should have received the shipping information with a tracking link as well (March 25th).
We will get in touch shortly and this problem is to be solved.
All the best,
Robby // SCR
Update: Thank you for updating your review and hope to have you coming back and we will further improve our communication.
Fast delivery respons
Fast delivery respons
Safe and robust packaging
Detailed shipment tracking
Fair prices
26 January 2024
Very Good Label / Distro
Very good underground label and distributor of metal releases. Products are always shipped in strong robust packaging. Shipping costs are competitively priced.
24 January 2024
CDs looking great! Thronehammer rules!
CDs looking great, 3 great album by Thronehammer.
Kind communication fast shipment. Thumbs up!
4 star, and not 5, just because a lot of time passed between the order and the shipment.
19 January 2024
Reply from Supreme Chaos Records
Hello Riccardo,
Yes the delay has been there because of production issues. We will change this for the future to not have these kind of delays.
All the best
Robby // SCR
Best online buying experience in recent years
Extremely fast delivery
Very safe and environmentally friendly packaging
Very detailed shipment tracking
Order of the highest quality
Fair price
Competent customer service
I wish every online store would take such good care of its customers
18 December 2023
Trustworthy shop
Trustworthy shop, even ready to go the extra mile to help customers when the post does things wrong. H will buy again here!
22 November 2023
Nice team
Nice team, good service and awesome products. Like their boxes and special editions.
22 December 2023
Supreme service
Excellent price and delivery. Brilliant customer service and personal response to shipping queries. Great work Robby
4 January 2024
Good experience
18 December 2023
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