Supplies For Candles Reviews 

12,394
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 534 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, smooth order processing, and the wide selection of high-quality products available for handmade crafting. Consumers consistently note that purchases always arrive promptly, securely wrapped, and precisely matching everything that was ordered. Some reviewers were not happy with occasional shipping mishaps, mentioning that liquid items like fragrance bottles or oils leaked during transit and caused messes. A few consumers also experienced frustrating delivery delays, pointing out that couriers sometimes failed to deliver parcels correctly, leaving buyers waiting for weeks.

What people talk about most

Product

Consumers find product to be positive, highlighting the great selection of high quality items, beautiful... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the high standards of the wax,... See more

Order

Customers had positive experiences with order, frequently praising the straightforward online process and... See more

Service

Customers consistently note positive experiences with service, highlighting quick delivery, fast support, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really great company, found exactly what i was looking for at a really good price. The website is so easy to navigate, ordering is simple, and there were multiple delivery options to choose from. My... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from Supplies For Candles for a while now and they consistently deliver. The fragrance oils are high quality and perform really well in my soy wax candles and wax melts. Ordering is... See more

Company replied

Rated 5 out of 5 stars

These candles were beautiful and came in lovely boxes, which will make perfect gifts I’ve bagged an absolute bargain with these and they arrived promptly and fully intact

Company replied

Rated 5 out of 5 stars

Extremely quick delivery! I absolutely adore the flower bomb fragrance oil - I highly recommend recommended this for those who love to make their own wax melts! You will not be disappointed ! Th... See more

Company replied



Company details

  1. Flavours, Fragrances and Aroma Supplier

Written by the company

Supplies For Candles is the leading supplier of candle making and home fragrance supplies to leading brands and luxury home fragrance businesses in the UK & EU. Established in 2016 Supplies For Candles provides the highest quality candle and home fragrance making ingredients at wholesale prices with free shipping. Established by our Director Nicky in his garage back in 2016 Supplies For Candles now serves businesses in over 60 countries and has recruited over 100 members off staff across two different locations. We are trusted experts in the supply of quality, stylish home fragrance goods along with being market leaders thanks to our extensive and innovative product range, coupled with our renowned knowledge and service. Not only an ecommerce supply store, Supplies For Candles supports entrepreneurs and growing businesses with our incredible knowledge base known as The Hub, where you’ll find everything from inspiration, tips & tricks, to business support and start up advice. Supporting our customers even more we have developed innovative solutions like our Pro Wax Range delivering superior finished products for your candles and wax melts, alongside the highest quality fragrances and our CLP label designer. Not stopping we are continuing to develop solutions to help our customers grow their businesses.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.7

All reviews

(12,394)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products

Great products, quick delivery.

10 April 2026
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Reply from Supplies For Candles

We are delighted you are pleased with our products and our prompt delivery service. We appreciate your positive feedback!

Rated 5 out of 5 stars

Great place to shop

Great place to shop.
Highly recommended
🌟🌟🌟🌟🌟

7 April 2026
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Reply from Supplies For Candles

We're glad you enjoyed your shopping experience with us! Thank you for the recommendation and positive feedback.

Rated 4 out of 5 stars

Prompt and reliable

Have ordered half a dozen times from SFC and have always received delivery safely and quickly. Slight glitch this time when I didn’t receive email confirmation of my order but this was promptly rectified through SFC’s online chat

9 April 2026
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Reply from Supplies For Candles

We appreciate your continued orders and are glad you've consistently received them quickly and safely. We apologize for the email confirmation issue and are happy our online chat promptly resolved it.

Rated 5 out of 5 stars

Excellent customer service every single…

Excellent customer service every single time. Nothing is too much trouble and so very helpful. Excellent products and always quick to sort if there is an issue. Absolutely brilliant.

9 April 2026
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Reply from Supplies For Candles

We're happy to hear about the excellent customer service you've experienced! We appreciate your positive feedback regarding our helpfulness and quick issue resolution. Thanks for your brilliant review!

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, thank you!

14 April 2026
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Reply from Supplies For Candles

We are so happy our fast delivery met your expectations. Thank you for your feedback!

Rated 5 out of 5 stars

Great quality goods

14 April 2026
Supplies For Candles logo

Reply from Supplies For Candles

Thank you for your review! We’re delighted to hear you’re happy with the quality of our products. We really appreciate your support and hope to see you again soon.

Rated 4 out of 5 stars

Great products but expensive posting and rubbish deliveries

Great company got lots of products to choose from the only downfall is the shipping prices are so expensive and they use Evri but if they spent that amount of money that they’re paying Evri for shipping or charging us for shipping then we would get a much better service but as they’re using Evri that’s where the service drops because Evri don’t always post your parcel to the right house. I live in the middle of the woods and they said they give it to me neighbour well the only neighbours I’ve got is squirrels birds and a few snakes so it’s really not a good thing to use Evri rubbish but supplies for candles are excellent in their products and the prices just Evri

21 April 2026
Unprompted review
Supplies For Candles logo

Reply from Supplies For Candles

We appreciate your feedback and are glad you like our products. We're sorry to hear about the shipping costs and delivery issues, we do have other courier options at check out to choose from if you would rather not use Evri. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Guality glass.

Delivered on time, quality materials especially glass vessels.

Although I would like to see an option of 40cl.

13 April 2026
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Reply from Supplies For Candles

We appreciate your positive feedback on the timely delivery and quality of our glass vessels. Thank you for the suggestion regarding the 40cl option; we will consider this for future offerings.

Rated 5 out of 5 stars

Excellent service

Excellent service. I won't order from anywhere else.

7 April 2026
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Reply from Supplies For Candles

We're happy to hear that you had an excellent experience! Thank you for your continued support; we appreciate your feedback.

Rated 5 out of 5 stars

Good products

Good products, speedy delivery. Will buy again

12 April 2026
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Reply from Supplies For Candles

We appreciate your positive feedback and are so glad you value our good products and speedy delivery. We look forward to your continued patronage.

Rated 5 out of 5 stars

Superb company having used them for…

Superb company having used them for years they are always there if there is an issue( only with the delivery company) and always there to sort anything out very quickly so pleased I work with them

6 April 2026
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Reply from Supplies For Candles

We're happy to hear that you've had a superb experience with us over the years. We appreciate your kind words and are glad we could quickly assist with any delivery issues. Thanks for your positive feedback!

Rated 5 out of 5 stars
Supplies For Candles logo

Reply from Supplies For Candles

Thank you for your review! We’re glad to hear your order arrived promptly. We really appreciate your support and hope to see you again soon.

Rated 1 out of 5 stars

Terrible delivery

Advised delivery would be Wednesday between 1900 & 2100. At just past 9pm was advised sorry we couldnt deliver today, we will deliver next working day.

Now Sunday 4 days overdue and not heard anything else. Tracking still says we will deliver next working day (3 days ago)

12 April 2026
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Reply from Supplies For Candles

Thank you for your review.

We’re very sorry to hear about the delay with your delivery and completely understand your frustration.
We have raised this with the courier and requested that this is delivered to you as soon as possible. We will continue to monitor this closely until it has been received.
We apologise again for the inconvenience caused and appreciate your patience.

Rated 5 out of 5 stars

The supplies were nicely packaged in…

The supplies were nicely packaged in brown paper. They were delivered safely.

31 March 2026
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Reply from Supplies For Candles

We're happy to hear that the supplies were nicely packaged and safely delivered. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Great service,great prices,easy quick…

Great service,great prices,easy quick delivery,definitely recommend.

10 April 2026
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Reply from Supplies For Candles

We appreciate your positive feedback! We are so glad you had a great experience with our service, prices, and quick delivery.

Rated 5 out of 5 stars

Great products and great communication

Great products and great communication. Some glass jars were cracked, and the company refunded no problem. Candle scents are lovely.

8 December 2025
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Reply from Supplies For Candles

We're happy to hear that you enjoyed our products and communication! We appreciate your feedback and are glad we could resolve the issue with the jars. We're delighted you find our candle scents lovely.

Rated 5 out of 5 stars

Great company

Great company, fantastic products. Reliable and proffesional

9 April 2026
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Reply from Supplies For Candles

We are happy to hear that you had a positive experience with our company and products. We appreciate your recognition of our reliability and professionalism.

Rated 5 out of 5 stars

Reliable supplier for my candle business

I’ve been ordering from Supplies for Candles for over two years now for my small handmade candle business, and I’ve consistently had a great experience.

The quality of the products is always reliable, which is incredibly important when you’re creating candles for customers. Fragrance oils perform well, wax quality is consistent, and deliveries are always well-packaged and on time.

As a small business owner, it makes a huge difference to work with a supplier I can trust, and they’ve definitely been that for me.

I would highly recommend them to anyone starting out or already running a candle business.

– Iryna, Bramble & Flame

2 April 2026
Supplies For Candles logo

Reply from Supplies For Candles

We appreciate your continued support over the past two years. We're happy to hear that our reliable product quality, fragrance oils, wax, and on-time deliveries have consistently met your business needs. It's great to know we've earned your trust as a supplier. Thank you for your recommendation!

Rated 5 out of 5 stars

Excellent service overall

Excellent service overall

8 April 2026
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Reply from Supplies For Candles

Thank you for your review! We’re really pleased to hear you received excellent service overall. We appreciate your support and look forward to helping you again soon.

Rated 5 out of 5 stars

Fast dispatch and delivery

Fast dispatch and delivery. Highly recommend as products are of high quality

6 April 2026
Supplies For Candles logo

Reply from Supplies For Candles

We're happy to hear that you experienced fast dispatch and delivery, and that you found our products to be of high quality. Thank you for your recommendation!

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