Superspares  Reviews 

441
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 419 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of products, finding it easy to locate specific or hard-to-find parts, along with competitive pricing and the benefit of free or affordable shipping. The service is consistently highlighted for its reliability, prompt dispatch, and efficient delivery, often resulting in quick shipping times. However, some customers noted issues with certain delivery couriers, citing delays and unhelpful tracking. A few also experienced items being out of stock after ordering, causing further delays or requiring alternative solutions, or reported receiving incorrect parts.

What people talk about most

Product

People report positive experiences with product, often praising the wide range of competitively priced parts,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and... See more

Order

Users describe ambiguous interactions with order, with some reviewers praising the easy ordering process,... See more

Service

Customers consistently note positive experiences with service, often praising its reliability, speed, and... See more

Price

Reviewers highlight positive aspects of price, with many finding products to be competitively priced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

No complaints with Superspares other than their choice of delivery services. Two parcels dispatched on the same day and time from them, one with Aust Post, the other with Aramex. Aust Post delivered o... See more

Company replied

Rated 5 out of 5 stars

Great customer service very professional. I put down the wrong address sent an email and swiftly sorted out. Never had a business respond be as professional or kind and caring and helpful. Thank you.... See more

Company replied

Rated 5 out of 5 stars

The service is very reliable and quick delivery. They stock a good range of products which are competitively priced I have used Superspares multiple times they're always prompt at despatching the good... See more

Company replied

Rated 5 out of 5 stars

My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are availa... See more

Company replied


Company details

  1. Auto Parts Store
  2. Car Accessories Store

About Superspares

Written by the company

Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.

Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.

With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.

Our promise to you

Written by the company

Super brands at super value!
Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.

Our Shipping Guarantee

How soon will I get my order?

How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.

For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.

How are shipping rates calculated?

Shipping costs are based on the size and weight of your order.

However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.

Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.

While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.

Contact info

Promotion box for Superspares

Trust Superspares for Automotive Parts

See why drivers trust us for quality aftermarket parts for your car.

4.1

Great

TrustScore 4 out of 5

441 reviews

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4.1

All reviews

(441)

418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DOESN'T HAVEV ITEMS IN STOCK THEN WANTS…

DOESN'T HAVEV ITEMS IN STOCK THEN WANTS WEEKS TO DELIVER WHEN I SELECTED PICK UP

9 December 2025
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Reply from Superspares

We appreciate you taking the time to share this. We're sorry the item wasn't available and for the delayed delivery after you chose to pick it up. We'll review this.

Rated 5 out of 5 stars

The parts I needed for an old 80s…

The parts I needed for an old 80s toyota celica were easy to find and were delivered promptly. Thanks team.

3 December 2025
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Reply from Superspares

We're happy to hear that you easily found the parts for your Toyota Celica and that our delivery was prompt. Thank you for your positive feedback!

Rated 5 out of 5 stars

Shipping was super fast

Shipping was super fast
Pretty well priced parts
Shocks shocked me how much my car needed them
So far great experience

1 December 2025
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Reply from Superspares

We're happy to hear that our fast shipping and well-priced parts met your needs. It's great to know the shocks made such a difference. Thank you for your positive feedback!

Rated 5 out of 5 stars

Awesome company been buying parts…

Awesome company been buying parts online for a couple of years now always a hassle free experience and fast shipping.

2 December 2025
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Reply from Superspares

We're happy to hear that you've consistently had a hassle-free experience with us over the past couple of years. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Efficient ordering process

Efficient ordering process, excellent communication and fast delivery. Well done!

10 October 2025
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Reply from Superspares

We're happy to hear that you found our ordering process efficient and the delivery fast. We appreciate your positive feedback and are glad you had a great experience!

Rated 3 out of 5 stars

Not getting shipping updates and still…

Not getting shipping updates and still haven’t received any other than calling up myself and not receiving any since I was also told that my suspension would be coming here mid this week but haven’t received any updates regarding shipping and it’s currently Monday

27 November 2025
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Reply from Superspares

We appreciate you sharing your experience. We are sorry to hear that you have not received shipping updates and that your delivery has been delayed. We will look into this matter to improve our shipping communication. Thank you for your patience.

Rated 5 out of 5 stars

Great to deal with

Great to deal with. Item just as described. Thank you.

27 November 2025
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Reply from Superspares

We're happy to hear that you had a great experience and that the item met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

They were very helpful and answered all…

They were very helpful and answered all my questions and were very professional in the transaction. highly recommended.

8 December 2025
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Reply from Superspares

We're happy to hear that our team was helpful and professional! We appreciate you recommending us and thank you for your positive feedback.

Rated 5 out of 5 stars

Quick delivery and awesome stock for…

Quick delivery and awesome stock for older vehicles

29 November 2025
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Reply from Superspares

We're happy to hear that you received your order quickly. It's great to know we have the parts you need for older vehicles! Thanks!

Rated 5 out of 5 stars

Easy to place order

Easy to place order, description accurate & delivered on time with constant updates.

1 December 2025
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Reply from Superspares

We're happy to hear that you found it easy to place your order and that the description was accurate. We appreciate your positive feedback regarding our delivery updates!

Rated 5 out of 5 stars

Received XY Falcon radiator hoses

Received XY Falcon radiator hoses
Good delivery time and the parts are correct.

30 November 2025
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Reply from Superspares

We're happy to hear that you received the correct parts for your XY Falcon and that the delivery was timely. Thank you for your positive feedback!

Rated 5 out of 5 stars

No issues with spark plugs or comms…

No issues with spark plugs or comms with Super Spares but postage took 10 days

25 November 2025
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Reply from Superspares

We're happy to hear that you're satisfied with the spark plugs and our communication. We appreciate your feedback regarding the postage time.

Rated 2 out of 5 stars

Been a week still hasn't shipped

Been a week still hasn't shipped

27 November 2025
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Reply from Superspares

Your item is currently being transferred from one of our interstate storage facilities to our local dispatch centre. As a result, there will be a slight delay of approximately 3-4 additional business days before your order is dispatched.

We sincerely apologise for any inconvenience this may cause. Please be assured that your order is a priority, and we'll dispatch it as soon as it arrives at our local facility

Rated 1 out of 5 stars

Website could be clearer regarding…

Website could be clearer regarding items that cant be shipped. Didn't end up having the part after I paid for it anyway. Doubt I'll be back.

26 November 2025
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Reply from Superspares

Thank you for taking the time to share your feedback. We’re really sorry for the confusion around which items can be shipped and for the inconvenience of discovering the part wasn’t available after you placed your order. That’s frustrating, and we understand your disappointment.

We’re reviewing our website to make shipping restrictions and stock status clearer so this doesn’t happen again. If you’re open to it, we’d be happy to look into your order and make things right.

Thank you again for letting us know — your feedback helps us improve.

Rated 4 out of 5 stars

Goods well packaged.

Goods well packaged.
Postage reasonable considering
The time of year.

25 November 2025
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Reply from Superspares

We're happy to hear that your goods were well packaged and that you felt the postage was reasonable. Thank you for your positive feedback!

Rated 1 out of 5 stars

Dubious & Poor Service

Firstly my order of a pair of Lovell rear coil springs was mark in stock on the superspares website. Tried to confirm this with the assistant on the site, but they came back and said they weren't able to help at this time.
So ordered it only to be advised a couple of days later that it was supposedly defective. If you absolutely test all coil springs before sending them out then this is very impressive, otherwise it is more likely that this is nothing more than a tactic to get customers to pay for a product and them tell them it is unavailable.
Anyway, was offered a different brand of coil springs which I agreed to take. As I only just received them yesterday, being 12 days after I ordered, I am yet to see if they give me the same result as I know the Lovells would have.
So in summary, was lied to about being in stock, then when I agreed to taking the alternate springs, there was no following up on when they were shipped, nor tracking information as I was supposed to receive.
So waited another 7 days before I sent another email to superspares, where I got a reply the next day giving me a tracking number for the product that was delivered around the same time as the email.
Extremely disappointing experience which took a ridiculous 12 days for you to complete. So much for being dispatched in 2-3 days.

20 November 2025
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Reply from Superspares

We appreciate you bringing this to our attention. We're sorry the coil springs were not in stock as indicated, and for the delayed shipping and communication. We'll review our processes to prevent this happening again. Thank you for your feedback.

Rated 2 out of 5 stars

Part not availble

Part not availble, still on ebay even though it tem isn't available

24 November 2025
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Reply from Superspares

We appreciate your feedback. We're sorry the part was listed despite being unavailable. We'll review our inventory system to prevent this issue in the future.

Rated 1 out of 5 stars

Parts that arrived not same as picture…

Parts that arrived not same as picture in add have been told to return parts at my expense while correct parts are still advertised on your site unsatisfactory

22 November 2025
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Reply from Superspares

We regret that the parts you received did not match the advertisement, and you were asked to return them at your expense. We are looking into this issue to ensure our listings are accurate and to improve the return process. Thanks for your feedback.

Rated 5 out of 5 stars

Part came really quick

Part came really quick. No hassles Thankyou so much!

23 November 2025
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Reply from Superspares

We're happy to hear that the part arrived quickly and without any issues. Thank you so much for your positive feedback!

Rated 5 out of 5 stars

Simple and quick

Found the part easily, brand new not second hand. Very easy payment process and delivery within a few business days.

23 November 2025
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Reply from Superspares

We're happy to hear that you found the exact part you needed and that the payment process was easy. We appreciate your positive feedback regarding the delivery.

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