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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly approach, making interactions pleasant and productive. Many people highlight the interactive and engaging nature of the classes, noting that the teachers explain concepts clearly and make learning enjoyable. Consumers also appreciate the personalized learning paths and the regular progress reports, which keep them informed about their child's development. However, some customers were dissatisfied with the service, mentioning issues with teacher changes without prior notification and inefficient IT support that led to wasted time during login. A few other people also felt that the teaching was not professional and that the company lacked organization, ownership, and reliability, leading to a chaotic and frustrating experience.

What people talk about most

Staff

Clients share positive opinions on staff. Many reviewers praise the teachers for making learning fun,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the clear explanations, flexible... See more

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the service, describing it as... See more

Based on these reviews

Rated 5 out of 5 stars

My daughter is taking session here at super sheldon. The classes are very engaging and worth every penny. Anchal ma'am makes the classes quite interactive for kids. My daughter is improving a lot unde... See more

Rated 5 out of 5 stars

Polite and friendly approach to my son gives the best experience. Also learning new things , that's hasn't been from school, helps him, to feel the vast areas of maths. Thank you super Sheldon and Po... See more

Company replied

Rated 5 out of 5 stars

My daughter was very weak in English and could not write well. One of my friends referred Super Sheldon to me, and I have never looked back at any other platform. They helped my daughter write better,... See more

Rated 5 out of 5 stars

I can’t believe how supersheldon has revolutionised online teaching. I tried all the major EdTech platforms for my son but none of them worked well, then I heard about supersheldon from a friend and... See more

Company replied


Company details

  1. After School Program
  2. Educational Institution

Written by the company

At Super Sheldon, we believe that every child deserves personalized attention and an engaging learning experience. We are an EdTech platform offering 1-on-1 online classes designed to nurture not just academic excellence but also overall personality development. Our highly trained, passionate teachers focus on building confidence, communication skills, critical thinking, and curiosity, ensuring children don’t just learn — they grow. What truly sets us apart is our commitment beyond the classroom. From smooth onboarding to responsive customer support and regular progress updates, we ensure parents are always in the loop and students feel supported at every step. Whether it’s academic subjects, soft skills, or extracurricular learning, Super Sheldon creates a safe, encouraging space where children thrive. Thousands of parents trust Super Sheldon for their child’s growth, and we take that trust seriously. Our mission is simple — to make learning joyful, meaningful, and impactful for every child.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I really enjoy Super Sheldon because…

I really enjoy Super Sheldon because the teachers make learning fun and not boring at all. They explain things in a way that’s super easy to understand, even the hard topics. If I ever get confused or have a question, they always take the time to answer it properly and make sure I actually get it. It makes me feel more confident about my work.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

My child joined this platform in April…

My child joined this platform in April 2025. At that time, I was worried about his preparation for grammar school. A friend of mine recommended Super Sheldon for his preparation.

I am very happy to share that he is now studying in one of the top grammar schools. I am writing this review because I have recently enrolled my niece in Super Sheldon as well, and she is also doing very well.

I would definitely recommend Super Sheldon to other parents. I suggest you give it a try at least once.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

It's been 6 months now since my…

It's been 6 months now since my daughter is enrolled with Super Sheldon. The classes are so interactive and the teachers are so good. The flexibility they provide is so good it's so convenient to reschedule any session. It's worth every penny. Great experience with them.

21 February 2026
Unprompted review
Rated 5 out of 5 stars

A must buy!

My daughter was very weak in English and could not write well. One of my friends referred Super Sheldon to me, and I have never looked back at any other platform. They helped my daughter write better, and then we enrolled her for a public speaking course too, and that helped her come out of her shell & speak and interact with others better. Highly recommend it!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Paid in Full, Cancelled Early – No Refund or Response

I enrolled my child in Super Sheldon for Maths, Reasoning and English after being told the program aligned with the Australian selective school syllabus. In our experience, the material delivered was very basic and did not match what had been represented during enrolment, so I requested cancellation within the first couple of weeks.
The full fees had already been charged, and I have now been following up for over three weeks regarding the refund. So far, there has been no response, no update, and no clear process provided.
The main issue for me is not just the course quality, but the lack of communication and transparency once cancellation was requested. As a parent and a paying customer, this has been extremely frustrating and disappointing.
I am sharing this so other families can make a fully informed decision.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks for the amazing support!

My daughter was learning in super Sheldon they provided the customisation option for chemistry has my daughter faced a lot confusion hence they started doing live experiment to ensure my daughter understand the concept
Later when I moved with my family to india I had doubts whether I will get service of Super Sheldon in India as per Indian time. The team and teacher was very supportive and helped in making this a smooth transition....I appreciate their support and would recommend them as a parent for competitive exam. Regards Akshay

1 February 2026
Unprompted review
Rated 5 out of 5 stars

As a parent

As a parent, I’m very happy with Supersheldon Online Education Academy. The academy provides structured, high-quality online learning while still giving students personal attention. The teachers are supportive, professional, and truly care about each child’s progress.

I especially appreciate the regular updates and clear communication, which help me stay involved in my child’s academic journey. Since joining Supersheldon, I’ve seen real growth in both confidence and performance. It’s a reliable and supportive choice for online education.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely unprofessional..After…

Absolutely unprofessional..After absolute failure from the time I paid the fees in advance until the first class got conducted for my son for 10 mins, we decided its not worth relying on this class. I m waiting for my refund since Oct 2025. After multiple followups, different point of contacts and having a personal talk with the founder, they are unable to process a refund on Australia account. How are these people dealing Internationally when they dont even know how to transfer a refund in international account from India?
Despite number of reminders on email, they dont respond..
I feel the last option is to sue them...

15 October 2025
Unprompted review
Supersheldon logo

Reply from Supersheldon

Hello Mrs. Babita,

I want to reassure you that we have been consistently in touch with you as promised, and our team is actively tracking your case—your calls and emails are being monitored and responded to, and we are staying connected until this is fully resolved.

Regarding the refund to an Australia account: the delay is not due to a lack of intent. It’s taking longer than expected due to processing and banking requirements for an international transfer, but your refund remains approved and in progress.

Rated 1 out of 5 stars

Highly disorganised management

This is my re review after giving young Sheldon a second chance .
I wish I couldn’t have given them even a single star.
Everyone deserves a second chance so I agree with the management and restarted classes .
On the very first class they started showing their actual behaviour.Until last minute no one knows which teacher is conducting the class.At this point I thought lets give third chance but to my horror same thing happen a week after , no one knows who is covering the lecture. This shows they bring any teacher to fill in the blank to keep the show running. Not much bothered about child ‘s need.
Simply, Once disorganised always disorganised . I am not here to correct someone’s mistakes but as a parent it is my responsibility to anticipate others .
Those who are reading this please take it seriously.
They are totally wastage of time. Looking at other comments , I am not sure if they refund me which they promised , after all what will you expect from them.
( they may organise now many 5 star reviews from friends to cover up the damage done by my one star , but only fool can be attracted by fake 5 star reviews . Wise people don’t )
Someone Tried to block my previous comment but they couldn’t as trust pilot reviewed it carefully and reposted.
I suggest young Sheldon that rather than reporting comment as an illegal or violent or gathering 5 star comment please focus on improving teaching and management , hope that should help you in future .

5 February 2026
Unprompted review
Rated 1 out of 5 stars

I am disappointed, don’t go to this tutoring unless you want you money to be wasted

I had recently done english classes from them. The teacher was alright and friendly, but their teaching was not professional at all. Too easy stuff and didn't really help me at all in my year 8 studies, just was there to waste my time. The teachers there make you write 4 or 5 star reviews forcefully, which made me a lot angrier about what they were doing. This won't at all be helpful for any students to learn at a fast pace, with this low level mindset. just please never go to this terrible tutoring

16 July 2025
Unprompted review

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