As someone who knows little about asbestos surveys, I found this business helpful in the planning of the survey. From setting the survey date to receiving the final report, it all happened in a ti... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic service. At initial enquiry all of our questions were answered promptly and the survey options were clearly explained. Calumn our surveyor was polite and professional and explained everythin... See more
Company replied
Supernova carried out re-inspections for Fire Risk Assessments to our buildings, 2 blocks of flats. Their service is extremely good and fast. They made sure all the necessary checks were done. Thei... See more
Very quick response Only emailed Friday evening Quoted confirmed job done Monday Expecting a big delay in the work we needed to do No hesitation recommending them Oh by the way Cost was good as... See more
Company replied
Company details
Written by the company
We carry out asbestos surveys and fire risk assessments across London, Essex, Hertfordshire, Kent, Sussex , Surrey and nationwide
Contact info
Hampstead House, 176 Finchley Road, London, NW3 6BT, London, United Kingdom
- 020 4586 0680
- hello@supernovagroup.co.uk
- supernovagroup.co.uk
4.8
Excellent
780 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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Supernova are super-professional
Supernova are super-professional. Fast quote and survey booking process, great customer service, transparent pricing and invoicing. The survey was booked for the next day and the report including lab results were ready in two working days.
17 March 2026
Unprompted review
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for the wonderful feedback! We're delighted you had a positive experience with Supernova. We look forward to working with you again.
The only firm to use!!!
The whole team and the surveyor (Anthony) were polite, professional and were incredible in keeping us updated with our requests.. would give 7 stars out of 5 if I could..
11 March 2026
Unprompted review
Reply from Supernova Asbestos Surveys & Fire Safety
Brilliant feedback, thank you! Quick turnaround on reports is a priority for us — we know you need the results to move forward. Glad we hit the mark.
Good Service
Good service for our ceilings survey.
The team member who carried out the survey was polite,professional and knowledgeable.
8 March 2025
Unprompted review
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for the wonderful feedback! We're delighted to hear about your positive experience with Supernova. We look forward to working with you again.
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you! We appreciate you taking the time to leave a review.
Reply from Supernova Asbestos Surveys & Fire Safety
We'll pass on the kind words to Anthony — he'll be chuffed! 7 out of 5 is a first for us. Thank you for the fantastic review, and we're here whenever you need us again.
I found Supernova to be very efficient
I found Supernova to be very efficient, appointments easy to make and reports produced efficiently.
I find their system from start to finish very good.
They also do my Fire Risk Assessments.
Highly recommended.
26 February 2026
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for the kind words — and great to hear you're using us for both asbestos surveys and fire risk assessments. We appreciate your loyalty and the recommendation.
Reply from Supernova Asbestos Surveys & Fire Safety
Next-day results are always satisfying to deliver. Thank you for the lovely feedback — we take pride in being respectful of your home and getting you answers quickly.
Your examination was quite thorough
Your examination was quite thorough. He was very polite. Very professional.
Very pleased with your customer service.
6 March 2025
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you, Patrick. Thoroughness is non-negotiable for us — if it's worth doing, it's worth doing properly. Glad the customer service matched the technical quality.
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for the wonderful feedback! We're delighted to hear about your positive experience with Supernova. We look forward to working with you again.
Your staff were excellent.
Your staff were excellent.
Helped me in the process and procedure.
NO fault, at all.
WELL DONE
26 February 2026
Reply from Supernova Asbestos Surveys & Fire Safety
What a fantastic review, Frank — thank you! Our team will be delighted to read this. We're proud of the service we provide and it's great to see that recognised.
Excellent service throughout
Excellent service from beginning to end. Competitive price, clear process, fast turnaround and all staff were friendly and knowledgeable. Would definitely recommend
23 February 2026
Unprompted review
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you, Holly! Competitive pricing with no compromise on quality or speed is exactly what we aim for. We appreciate the recommendation.
Great Service
We have worked with Supernova for a number of years they are always professional, flexible and reliable. Reports are turned around quickly and all their representatives are friendly, polite and understand our working enviroments.
26 February 2026
Reply from Supernova Asbestos Surveys & Fire Safety
It's a pleasure working with you — long-term clients like yourself are the backbone of our business. Thank you for the continued trust.
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for the honest feedback. We understand cost is always a consideration. Our pricing reflects the thoroughness of our surveys, UKAS-accredited laboratory analysis, and the comprehensive reporting we provide.
Professional company
26 July 2025
Unprompted review
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for taking the time to share your experience. We're delighted you had a positive experience with Supernova, and we look forward to working with you again.
Good Service
Swift, efficient, professional, and good-humoured service. I have no complaints.
13 February 2026
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for the positive feedback. We're glad we could help.
Speedy process to stop concerns
Part way through a renovation i was advised the age of my house may mean asbestos was present. I contacted Supernova and they came out and provided the findings report all within the week. All contact friendly and professional
17 February 2026
Unprompted review
Reply from Supernova Asbestos Surveys & Fire Safety
Discovering potential asbestos mid-renovation can be stressful, so we're glad we could get you answers quickly and keep your project moving. Thank you for choosing us.
EXCELLENT SERVICE - FAST AND PROFESSIONAL
EXCELLENT! A very fast and efficient service. Very professional from booking through through to delivery of the report. Provided peace of mind with super fast turnaournd, friendly and efficient service. THOROUGHLY RECOMMENDED!
14 February 2026
Unprompted review
Reply from Supernova Asbestos Surveys & Fire Safety
Peace of mind is exactly what we're here to provide. Thank you for trusting Supernova.
THEY’RE GRRREEEEAT! Supernova asbestos and fire risk assessment.
Supernova. What can I say. Professional, quick, efficient, experienced. Used many times and found the service to be second to none. Super!Thanks again
18 February 2026
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for the kind words — and great to hear you're using us for both asbestos surveys and fire risk assessments. We appreciate your loyalty and the recommendation.
Very quick response Only emailed Friday…
Very quick response Only emailed Friday evening Quoted confirmed job done Monday
Expecting a big delay in the work we needed to do
No hesitation recommending them
Oh by the way Cost was good as well
16 February 2026
Reply from Supernova Asbestos Surveys & Fire Safety
Friday evening email to Monday completion — we don't believe in delays. Thank you for the recommendation.
Reply from Supernova Asbestos Surveys & Fire Safety
Thank you for taking the time to share your experience. We're delighted you had a positive experience with Supernova, and we look forward to working with you again.
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