Superladystar Reviews 4,975

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often describing items as well-made, beautiful, and comfortable. Many appreciate the unique and artistic designs, frequently receiving compliments when wearing them. The delivery service is generally viewed positively, with many finding it efficient and timely. Reviewers also highlight excellent service, noting the company's helpfulness and accommodating nature. However, some customers experienced issues with their orders, particularly regarding sizing inconsistencies and products not matching their descriptions or advertised materials. A few people also encountered problems with delivery, including lost orders or longer-than-expected wait times.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design. Customers frequently praise the beauty,... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the outstanding craftsmanship,... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting prompt delivery and... See more

Order

Users describe ambiguous interactions with order. Many customers found the ordering process easy, with some... See more

Service

People report positive experiences with service. Customers consistently praise the quick service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I received my rainbow walking boots yesterday (they have a name but that's what I call them!) and my stunning embossed turquoise boots today, absolutely stunning! Superb quality, even the stitching on... See more

Rated 5 out of 5 stars

Delivery was a little slow, but I guess art takes time, right? The boots went beyond my expectations. Upon receiving them, I immediately ordered four other pairs, two of which arrived just a week aft... See more

Rated 5 out of 5 stars

I look forward to ordering more shoes from superladystar! When I ordered PayPal put the wrong address, but their customer service replied within 24 hours of my emails. The shoes themselves are gorgeou... See more

Rated 5 out of 5 stars

Absolutely delivered on their promise - set expectations and over delivered! Was not familiar with the brand at all, and took a chance. Worth it! Product well described, well made, fit to description.... See more


Company details

  1. Shopping & Fashion

Information provided by various external sources

Women's Shoes, Handmade Real Leather Boots & Sandals, Bohemian Boots & Sandals, Splicing Pattern Block Zipper Ankle Boots, Soft And Comfortable, Handmade High-quality Bags.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 5% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

my sister introduced me to to…

my sister introduced me to to superladystar website and i fell in love with the shoes my order came in the mail fast and the shoes where packed in bubble wrap and very well protected which i like very much the shoes are so comfortable and sexy vintage looking i will be buying again from superladystar

3 April 2026
Unprompted review
Rated 4 out of 5 stars

Star shoes indeed

This is the second pair of shoes I have bought from Superladystar, and they are truly works of art. Very comfortable as well. This particular shoe does run a bit larger than expected (the site said it did) and it was more green than blue as I had expected from the picture, but they are truly beautiful and I am quite happy.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

I love the shoes

I love the shoes. Great design and grwst comfy fit. Its hard to find a good pair of shoes. I wear them till they wear out and buy another.

21 April 2026
Unprompted review
Rated 4 out of 5 stars

Not as described, but customer service has been very helpful.

The shoes arrived relatively quickly. They are cute and comfortable, but not as described. The shoes are advertised as lavender but were actually black. I reached out to customer service for a resolution, and they agreed to send me a replacement pair on a different style for the cost of shipping.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect fit

Easy sizing guide, good correspondence and prompt delivery. The shoes themselves are 100% true to size for my foot and comfortable to wear. I’m very happy with my purchases.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

The boots are great

The boots are great, exactly as in the picture. I ordered from The Netherlands and they arrived pretty soon so that was fine also. I wanted to try the sizing first (I saw another nice pair) and found they are true to size.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful, Comfortable, and Worth It!

I had a wonderful experience with this company from start to finish. At first, I was a little unsure since my order was coming from overseas, but their customer service team was responsive, kind, and reassuring throughout the process.

They took the time to update my delivery instructions exactly as requested, which I truly appreciated. Once my order shipped, I received tracking information and everything arrived safely.

And most importantly—the shoes are absolutely beautiful! They fit perfectly, are very comfortable, and look exactly like the pictures. You can really see the quality and unique design.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent!
My experience with Superladystar was very positive: I ordered three pairs and they arrived in timely fashion, they are very comfortable, good looking, just as shown in the photos.

17 April 2026
Unprompted review

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