Very quick turnaround and delivery. The item, although well packaged was slightly damaged in transit. Customer service in respect to this was absolutely first rate. A replacement was sent straight aw... See more
Company replied
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26” Christmas Dog Greeter Resin Festive Bernese with Antlers Sold out in CostcoUK, so this was the only alternative. Was unsure at first, but email and dispatch confirmation was fast and item ar... See more
Company replied
I don’t often write reviews but for anyone else wondering if this is legit, I just bought a Joie pushchair as the price was amazing however I wasn’t sure if I’d ever receive it. Well within two days i... See more
Company replied
I am deeply impressed with customer service. My machine had a manufacturing fault. I tried calling and received a message to email. I was worried. But I got an immediate response with practical advi... See more
Company replied
Company details
Written by the company
Welcome to Sunvis – the premier destination for high quality branded products for your home, office and business. We are committed to providing quality products at great value prices to our customers. Our extensive catalogue is updated frequently with the latest products, ensuring there is no limit to what you can find shopping with us. We were established in 2011 and are based in Leicester, England. All of our items are NEW and come with a 12 month manufacturer warranty. We pride ourselves on our customer service and are always on hand to answer any of your queries. If you're looking for excellent quality products at unbeatable prices, then look no further than Sunvis.
Contact info
United Kingdom
- sunvisstore.co.uk
4.7
Excellent
72 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Arrived quickly and as expected
Arrived quickly and as expected. Great price and service
24 April 2026
Reply from SunvisStore.co.uk
Thank you for your kind review! We're delighted to hear you had a great experience. We hope to see you shop with us again soon!
Reply from SunvisStore.co.uk
Thank you for your kind review! We're delighted to hear you had a great experience. We hope to see you shop with us again soon!
Reply from SunvisStore.co.uk
Thank you for your kind review! We're delighted to hear you had a great experience. We hope to see you shop with us again soon!
Purchased a Water2 under sink water…
Purchased a Water2 under sink water filter due to pregnancy and wanting to optimise water purity. Arrived beeping in box hourly, which was odd. We installed and the water didn't taste right. Contacted customer service and received a reply informing me that the unit must have been faulty as the beeping indicates expiry. I provided more detail as requested and no response/solution in over a month now, despite me contacting them several times and asking for a replacement. If I do not hear back very soon I will be contacting Trading Standards. Not impressed.
1 April 2026
Unprompted review
Reply from SunvisStore.co.uk
Dear Nikki, we're sorry for your experience. Return instructions were sent in April and we are still awaiting the item back, which is why a resolution hasn't been processed. Please return the item and we will investigate and refund promptly. We have again sent you an e-mail privately to resolve this.
Kind regards,
Sunvis Store
Good product not to big
Good product not to big. easy to order.onjy problem I had to wait longer than they said
12 April 2026
Reply from SunvisStore.co.uk
Thank you for your review and we're glad you're happy with the product! Having looked into your delivery, the slight delay was due to the Good Friday bank holiday weekend during which couriers were not operating. We apologise for any inconvenience and hope to serve you again soon!
Kind regards,
Sunvis Store
Reply from SunvisStore.co.uk
Thank you so much for your kind review! We're delighted to hear you were happy with both our pricing and delivery. We always strive to offer the best value and a fast, reliable service to all of our customers. We hope to see you shop with us again soon!
First-rate customer service
Very quick turnaround and delivery. The item, although well packaged was slightly damaged in transit. Customer service in respect to this was absolutely first rate. A replacement was sent straight away and the damaged item picked up and returned.
The item was a Ninja air frier and the price was £60 less than other sites. Highly recommended.
1 April 2026
Reply from SunvisStore.co.uk
Thank you for your lovely review! We're sorry about the transit damage but glad we resolved it quickly. Your recommendation means a lot — we hope to serve you again soon!
Great customer service
Great customer service, quick free delivery, quick reply to my email as I got a problem with the item(not the company s fault, rather a manufacturer error), free return and quick refund.
Really impressed with how good the customer service has been.
Definitely recommend this website.
31 March 2026
Reply from SunvisStore.co.uk
We are so pleased to hear that you were happy with our customer service, delivery, and the way we handled the return and refund. We always strive to make every customer's experience as smooth and hassle-free as possible, so it's incredibly rewarding to know we delivered on that for you.
Thank you for your kind recommendation — we look forward to serving you again in the future!
AMAZING ONLINE STORE.
This was one of the best online shopping experiences I ever had.
Quick ship product as described.
But the after care customer service even
out of hours customer service experience was just the best.
I highly recommend this store and wouldn’t hesitate to buy again.
Thank you so very much.
30 January 2026
Reply from SunvisStore.co.uk
Thank you so much for such a wonderful review! We’re thrilled to hear you had such a positive experience, from quick delivery to our after-care support. Your recommendation truly means a lot to us. We’d be delighted to serve you again anytime!
Initially sceptical, but everything went great!
I was a little sceptical as the item I was buying was amazingly well priced. Turns out it wasn’t too good to be true! The product was exactly what I wanted, and it arrived exactly when they said it would. I’d definitely buy from them again.
29 January 2026
Unprompted review
Reply from SunvisStore.co.uk
Thank you for your lovely review! We’re delighted to hear everything went smoothly and that your order arrived exactly as expected. We really appreciate your trust and look forward to welcoming you back again soon!
I am deeply impressed with customer…
I am deeply impressed with customer service. My machine had a manufacturing fault. I tried calling and received a message to email. I was worried. But I got an immediate response with practical advice to troubleshoot. Then, when it was clear that the machine had to go back, I got a return label and instructions. I was offered a refund but chose a replacement which came immediately after and works great.
15 January 2026
Unprompted review
Reply from SunvisStore.co.uk
Thank you for such a detailed and thoughtful review. We’re really glad our team could support you quickly and resolve the issue with clear advice and a smooth replacement. Your trust means a great deal to us — we’re happy everything is working perfectly now!
Positive experience
I would like to say it was a pleasure buying from your shop , competitive price, easy transaction and prompt delivery and update..so thank you for the good service.Keep it up
30 November 2025
Unprompted review
Reply from SunvisStore.co.uk
Thank you so much for your kind words! We’re really pleased to hear you enjoyed a smooth purchase, competitive pricing, and prompt delivery. Your support truly means a lot to us
Reply from SunvisStore.co.uk
Thank you for your feedback! We’re glad to hear you were happy with the price and that the product met your expectations. We really appreciate you taking the time to share your experience and hope to serve you again soon.
Ordered a socket set as a Christmas…
Ordered a socket set as a Christmas gift on Monday, it arrived Tuesday! The day before Xmas eve. Very efficient. Good value too, just about the cheapest price for this particular set.
Very happy.
23 December 2025
Unprompted review
Reply from SunvisStore.co.uk
Thank you for your fantastic feedback! We’re delighted to hear that your socket set arrived so quickly and just in time for Christmas Eve 🎄. It’s great to know you found our service efficient and the price good value. We really appreciate you taking the time to share your experience and hope to help you again in the future.
Absolutely fantastic service!
Absolutely fantastic service!
Delivery was super fast and the item was packed incredibly well — wrapped in bubble wrap and clearly marked as fragile, so nothing got damaged. I’m very pleased with my purchase. It arrived exactly as described, fully sealed and in excellent condition. Highly recommended!
12 December 2025
Reply from SunvisStore.co.uk
Thank you so much for your kind review! 🌟
We’re really pleased to hear that your order arrived quickly and safely, and that the packaging and condition met your expectations. Taking care to pack items securely is very important to us, so your feedback truly means a lot.
Thank you for recommending us — we hope to serve you again soon!
Reliable. Good product.
26” Christmas Dog Greeter Resin Festive Bernese with Antlers
Sold out in CostcoUK, so this was the only alternative. Was unsure at first, but email and dispatch confirmation was fast and item arrived within 3 business days.
They used DHL as a courier which is favourable.
Very happy with product and service.
25 November 2025
Unprompted review
Reply from SunvisStore.co.uk
Thank you for sharing your experience! We’re delighted to hear that everything went smoothly and that your order arrived promptly. We understand the hesitation when a product is sold out elsewhere, so we’re glad we could provide a reliable alternative.
We’re really pleased that you’re happy with both the product and our service. Thank you for choosing us!
I was dubious but it was legitimate!
I don’t often write reviews but for anyone else wondering if this is legit, I just bought a Joie pushchair as the price was amazing however I wasn’t sure if I’d ever receive it. Well within two days it arrived and is very much legitimate. Very happy as the price was the cheapest I’d ever seen (hence the concern) so I have an absolute bargain!
29 November 2025
Unprompted review
Reply from SunvisStore.co.uk
Thank you so much for taking the time to share your experience — it truly means a lot! We’re delighted to hear that your Joie pushchair arrived quickly and that you’re happy with your purchase.
We completely understand the hesitation when prices seem unusually good, so we’re glad we could reassure you with a smooth and speedy delivery. Enjoy your new pushchair, and thank you again for putting your trust in us!
Incredibly Good Service
Incredibly good service and excellent prices. Bought a car seat and was a bit nervous, but having been let down by another supplier and running out of time I just took a chance on Sunvis and I'm very glad I did.
First time I've used Sunvis and will definitely be back.
6 November 2025
Reply from SunvisStore.co.uk
Thank you so much for your kind words!
We’re delighted to hear that you were happy with your purchase and our service. We really appreciate your trust in us and look forward to serving you again soon!
Great product and service thankyou 😀
2 September 2025
Reply from SunvisStore.co.uk
We truly value the time you took to leave us feedback. It means a lot to hear about your experience, and we're grateful for your support. Your input helps us grow and continue to serve you better.
Fast delivery
I ordered a Wi-Fi range extender from Sunvisstore ( as do try to support British business's when I can ) It was also competitively priced, Ordered on Sunday and it was delivered on Tuesday so I'm very pleased with the service I received.
5 October 2025
Unprompted review
Reply from SunvisStore.co.uk
Thank you so much for your kind feedback and for supporting a UK business! We’re delighted to hear that your Wi-Fi range extender arrived quickly and that you’re pleased with our service. We really appreciate your support and hope to serve you again soon.
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