Transaction history loaded dates but no amounts. The issue was that my banking app showed payment while the site stayed unchanged. boring account functions should just work. That is exactly the sort o... See more
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Requested £42 through Revolut on Friday evening... After that, the reference number changed after refresh. refreshing at lunch gave the same useless screen. That is exactly the sort of basic detail th... See more
The reload banner showed one rule before activation. What annoyed me was that cash balance got tagged as promo even after I skipped the offer. a promo can be average and still be clear; this was not.... See more
I'm actually quite impressed with their VIP program. I play a lot of blackjack and they've been giving me weekly cashback that actually has very low wagering requirements. My host is always super quic... See more
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The session reminder popped up after I…
The session reminder popped up after I closed the game. Somehow, the weekly total changed between devices.
control pages should reduce confusion, not create more. The screenshot was already in the thread, honestly
the round on Live Roulette froze…
the round on Live Roulette froze halfway through. The issue was that sound and spin settings reset after every refresh. the catalogue looks bigger than it feels. I would not have cared if the site had shown one honest status
The lobby filter contradicted the front…
The lobby filter contradicted the front page. After that, round history appeared much later than the balance change. the catalogue looks bigger than it feels. The screenshot was already in the thread. brilliant… another refresh.
I sent the same issue through the…
I sent the same issue through the contact form. What annoyed me was that the request was marked solved while nothing changed. friendly support is not useful when nobody reads the thread. I was only trying to sort a small account issue.
The first deposit was easy
The first deposit was easy. Somehow, account pages felt like separate systems. maybe someone patient would shrug, but I was tired of comparing pages. The same detail was still wrong before bed.. The whole thing felt more confusing than it needed to be.
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £42... What annoyed me was that the upload bar hit 100% then returned to zero. I spent more time reading the profile than taking the photo. I would not have cared if the site had shown one honest status
My lower deposit limit saved and then…
My lower deposit limit saved and then disappeared. Somehow, the cashier still allowed another deposit next morning. I wanted a quick check, not a spreadsheet session. That is exactly the sort of basic detail that should be clear.
my passport scan failed in the upload…
my passport scan failed in the upload preview.
Then support told me to check the page I had screenshotted.
I spent more time reading the profile than taking the photo. It was a small issue until the account pages kept disagreeing, honestly.
Emma said my documents were approved
Emma said my documents were approved. The issue was that a second document appeared only after the first passed. say what file is needed before blocking the payout.
My coffee went cold while I compared the pages.
KYC appeared only when I tried to…
KYC appeared only when I tried to withdraw £95... What annoyed me was that a second document appeared only after the first passed. say what file is needed before blocking the payout. The whole thing felt more confusing than it needed to be
Recently played forgot last night’s…
Recently played forgot last night’s slot. The issue was that round history appeared much later than the balance change. do not show a game like it is playable if it is not. Support had the account reference in front of them
Dead or Alive 2 showed in search but…
Dead or Alive 2 showed in search but would not open after login. After that, new-games tiles led to pages that would not load. small bug maybe, but money pages need consistency. I checked again later and the wording still had not changed, honestly.
The chat queue put me at position 34
The chat queue put me at position 34
What annoyed me was that the request was marked solved while nothing changed
polite wording did not fix the wrong answer
The same detail was still wrong before bed
Bonus terms were split between the…
Bonus terms were split between the cashier and promo page. After that, cash balance got tagged as promo even after I skipped the offer. I left the bonus alone because the numbers stopped making sense
The whole thing felt more confusing than it needed to be same screen
Bonus terms were split between the…
Bonus terms were split between the cashier and promo page
After that, the bonus wallet displayed x45 after the banner showed x20
a promo can be average and still be clear; this was not
The whole thing felt more confusing than it needed to be
The round on Sweet Bonanza froze…
The round on Sweet Bonanza froze halfway through
Somehow, the game opened in demo mode while real balance was visible
small bug maybe, but money pages need consistency
The whole thing felt more confusing than it needed to be
The lobby filter contradicted the front…
The lobby filter contradicted the front page
Somehow, new-games tiles led to pages that would not load
the catalogue looks bigger than it feels
That is exactly the sort of basic detail that should be clear STILL pending
The time-out page looked active at…
The time-out page looked active at first. Then the setting needed babysitting. control pages should reduce confusion, not create more. The screenshot was already in the thread.. It was a small issue until the account pages kept disagreeing
Email support answered my screenshot
Email support answered my screenshot. The issue was that the promised email update never arrived. the chat closing mid-message was the bit that ended it for me.
My coffee went cold while I compared the pages same screen.
My lower deposit limit saved and then…
My lower deposit limit saved and then disappeared.
After that, confirmation email and account page showed different values.
maybe it applied later, but the page never said so.
I would not have cared if the site had shown one honest status.
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