Sunshinediamonds Reviews 374

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 319 reviews, reviewers overwhelmingly had a great experience with this company, often making multiple purchases and expressing high satisfaction with their products. Customers consistently praise the stunning design, incredible sparkle, and excellent quality of the gold and diamonds, noting that items are well-made and often exceed expectations. The delivery service is frequently highlighted for its speed, with many orders arriving earlier than anticipated, and the communication regarding order progress is highly appreciated. Reviewers also love the presentation, with items arriving in beautiful, well-packaged boxes, often featuring a light to enhance the diamonds' sparkle. However, some customers experienced significant issues, including receiving items that did not meet their expectations regarding material quality, or products that were damaged or faulty upon arrival. There were also instances of incorrect sizing, missing authentication documents, and prolonged delivery times, with some orders taking several weeks to arrive.

What people talk about most

Product

Customers consistently express delight with the product, frequently praising the beautiful craftsmanship,... See more

Quality

Customers had positive experiences with quality, frequently praising the stunning appearance and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the fast and prompt... See more

Service

Reviewers mention positive feedback about service, with many expressing delight and satisfaction with the... See more

Order

People report positive experiences with order, praising the prompt responses and consistent updates on order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is our third purchase from Sunshine Diamonds. We recently bought two bracelets and have just added a pair of diamond earrings. The design is stunning, the sparkle is incredible, and the go... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic company! You will not find better value or better quality anywhere else for the crazy prices they sell at. Make sure you understand that delivery may take 2 to 3 weeks, but it's w... See more

Company replied

Rated 5 out of 5 stars

I would give this company 10 stars if i could!!! Absolutely amazing customer service and product of course! We found a dream wedding ring in this store , searching between Ireland and UK , ring size w... See more

Company replied

Rated 5 out of 5 stars

Im over the moon with my solid gold lab diamond ring purchased from Sunshine Diamonds, it was fully certified which meant the ring took a couple of weeks to arrive, but it was so worth the wait . Abso... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Sunshine Diamonds Luxury You Deserve, Trust Delivered At Sunshine Diamonds, we offer an exquisite selection of fine jewellery, specializing in natural and lab-grown diamonds. Our collections feature beautifully crafted rings, bracelets, necklaces, earrings, and more, designed to suit every style and occasion. As a trusted online jewellery retailer, we are committed to providing exceptional quality, ethical sourcing, and competitive pricing, ensuring that every piece reflects luxury and value. Whether you're looking for a timeless engagement ring, a meaningful gift, or an everyday statement piece, we bring brilliance and craftsmanship to every design. Why Shop with Us? ✔️ Specialists in diamond jewelry ✔️ Fine jewellery for every occasion ✔️ Ethically sourced materials & expert craftsmanship ✔️ Hassle-free returns & secure transactions ✔️ Fast & reliable delivery Discover the perfect piece at www.sunshinediamonds.com – where elegance meets excellence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

374 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Soon to be wife is very happy

After alot of deliberation we decided on a simple bezel mount solitaire lab grown diamond ring. We purchased the ring on the 2nd Jan 2026 through Amazon pothole (we were very dubious) However, we received it on time, 24th Jan 2026. (It was actually early but we were away.) Apart from Royal Mail poor communication in redirecting the delivery day forward two days, Amazon and Sunshine Dimonds communication was excellent. The ring came in a beautiful box with all certification. For a 2.00ct platinum ring, on my soon to be wife's finger, it looks awesome! And well made. Excellent value for money!

24 January 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Karlia,

We’re delighted to hear your soon-to-be wife is happy — that’s what truly matters! Thank you for trusting Sunshine Diamonds despite your initial doubts. We’re glad the ring and communication reassured you.

Wishing you both every happiness ahead.

Warm regards,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

Sunshine diamonds are brilliant

Sunshine diamonds are brilliant. I love my beautiful sparkly earrings. They elegant and are just perfect. The customer service was excellent and they arrived the next day beautifully packaged. I would highly recommend them.

24 January 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Caroline,

We’re thrilled you love your sparkly earrings — that’s wonderful to hear. Thank you for your kind words about our service and packaging.

We really appreciate your recommendation of Sunshine Diamonds.

Best wishes,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

Sunshine Diamonds

Good communication and advice. Great prices. Beautiful quality ring.

24 January 2026
Unprompted review
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Reply from Sunshinediamonds

Hi there,

Thank you for your lovely feedback. We’re glad our communication and advice helped you find the perfect ring at a great price.

We appreciate your support of Sunshine Diamonds.

Kind regards,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

Stunning diamond bangle

Absolutely stunning diamond bangle, and excellent communication about when it was ready and going to be delivered.

23 January 2026
Unprompted review
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Reply from Sunshinediamonds

Hi ERG,

We’re so pleased you love your diamond bangle — it sounds like a perfect choice. Thank you for recognising our communication; we always aim to keep our customers fully informed.

Enjoy every sparkle, and thank you for choosing Sunshine Diamonds.

Warm regards,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

Fast delivery and beautiful jewellery.

10 January 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Keely,

Thank you for your lovely review. We’re delighted your jewellery arrived quickly and beautifully — exactly how it should be.

We appreciate your support of Sunshine Diamonds.

Best wishes,
Mr LR
Customer Support Manager
Sunshine Diamonds

Rated 5 out of 5 stars

This is our third purchase from…

This is our third purchase from Sunshine Diamonds. We recently bought two bracelets and have just added a pair of diamond earrings.

The design is stunning, the sparkle is incredible, and the gold quality is excellent. Everything arrived a full week earlier than expected!

We’re also very happy with the customer service.

Next on the list: a diamond necklace ☺️

22 January 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Marialaura, thank you so much for being such a loyal customer – three purchases already, we might need to start a VIP card for you soon 😉

We’re so happy to hear you loved the bracelets and earrings, and even happier that they arrived earlier than expected!

And yes… a diamond necklace sounds like the perfect next step (especially with Valentine’s already here 👀). Just saying, the sale is on and Code: PROMISE20 is waiting for you 💎

Warm regards,
Mr LR
Customer Support
Sunshine Diamonds

Rated 4 out of 5 stars

Sunshine diamonds is a lovely small business with good customer service.

Sunshine diamonds is a lovely small business which provided lovely packaging and a safe delivery service. I must say when I bought the pendant, I didn't read the description properly and the pendant was on a chain which I thought it would come with, the picture was slightly misleading but the pendant was beautiful none the less. It also took 6 weeks for the package to arrive which should be notified before purchase given that is a long time to wait. Thank you for the services.

17 January 2026
Unprompted review
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Reply from Sunshinediamonds

Hi Elilta, thank you for taking the time to share such detailed feedback – we really appreciate it.

We’re very happy to hear you loved the pendant, the packaging and the safe delivery, and we’re sorry for any confusion caused by the product image regarding the chain. Your point is completely valid and we’ll make sure our listings are even clearer going forward.

Regarding the delivery time, we’d also like to sincerely apologise for the wait. As your piece was custom made, it went through multiple quality checks and was unfortunately rejected twice by our QC team, as it did not meet our finishing standards. While this caused a delay, we wanted to ensure you received a piece that was perfect rather than something rushed.

Thank you again for your patience and for supporting a small business – your feedback genuinely helps us improve.

Warm regards,
Mr LR
Customer Support
Sunshine Diamonds

Rated 5 out of 5 stars

Outdoor garden star projector

Fantastic product laser spreads a pattern over a large area turning the trees in my garden into a mesmerising light show. Fast postage quality product comes with a remote

25 December 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you for your review! 😊 It looks like this feedback may be for a different company or product—perhaps Sunshine Loans or an outdoor projector.
We specialise in diamond jewellery, not garden lights… although that light show does sound impressive! 😄
If the loan work is done, maybe it’s time to celebrate with something that lasts even longer — a diamond necklace or pendant 💎😄😄
We’d be delighted to serve you. Thanks again, and we hope to welcome you soon!

Rated 5 out of 5 stars

Amazing Diamond Store - Highly Recommend!

I am so happy to have found Sunshine Diamonds. I love the website, and the massive range of products. The staff are so helpful about any questions you might have, which is great. The pricing is incredible and very competitive. I was kept up to date about delivery, and my order arrived right on time. And they are GORGEOUS! I bought one set of earrings, and they are just beautiful and beautifully packaged. (I straight away ordered another pair for my other ear piercing!). Highly recommend!

14 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you so much, Emma, for such a wonderful review.
We’re really pleased to hear you loved both the earrings and the experience — especially the packaging and speedy delivery. Ordering a second pair straight away tells us everything we need to know 😄
Enjoy your diamonds, and we look forward to helping with the next sparkle.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Professional and excellent value

I was absolutely impressed and delighted with Sunshineduamonds. They were very professional, great communication and a pleasure to deal with from start to finish. My wife loves the ring I bought her for her birthday. She can’t stop admiring it. Sunshinediamonds offer excellent value for money. I found them to be very reliable and would buy from them again without hesitation. Highly recommended.

15 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you for your kind words. It’s great to hear your wife is still admiring her ring — that’s exactly what jewellery should do.
We work hard to offer excellent value without compromising quality, so your feedback means a lot.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

I am thrilled with my lab created…

I am thrilled with my lab created diamond ring. The diamonds are of excellent quality and the ring is very well made.
Sunshine- diamonds kept me in the loop with details on delivery and authenticity process by ebay.

13 December 2025
Unprompted review
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Reply from Sunshinediamonds

Thank you, Adrienne. We’re delighted you’re happy with your lab-grown diamond ring and the quality of craftsmanship.
Keeping our customers informed at every stage is very important to us — glad it showed. Enjoy wearing your ring in good health.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. The ring is beautiful, good price, Fast delivery. Would definitely shop here again, 5*** all round x

16 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Jodi! Beautiful ring, fair pricing, and fast delivery — that’s the Sunshine Diamonds promise 😊
We really appreciate the 5-star support.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Fantastic

Delivery was faster than expected. The ring is beautiful, and good quality. We are both highly delighted with the service from start to finish and would recommed to family and friends.
Veronica

16 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Veronica. We’re pleased the ring arrived sooner than expected — surprises like that are always welcome 😄
We truly appreciate your recommendation to friends and family.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Excellent value and speed

A truly stunning ring at such a good price. Service was amazing and delivered 11 days ahead of the original target date. Couldnt be happier. Thank you

3 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, George. Delivering early is one of our favourite things to do — especially when it brings a smile.
Enjoy your stunning ring, and thank you for trusting Sunshine Diamonds.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

This company i have ever worked with…

This company was so helpful and was great at getting back to me with answers to my inquiries.my repear was back to me within 2 weeks. I would recommend Sunshine diamonds to all my friends and family .

15 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Edgar. We’re glad we could resolve your repair quickly and keep communication clear throughout.
Recommendations to friends and family mean a great deal to us.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Gorgeous ring

Communication was amazing, arrived before anticipated which was a bonus. Ring is beautiful, just as pictured. Fabulous company x

14 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Jordan. We’re delighted the ring arrived early and matched your expectations exactly.
It’s been a pleasure assisting you.

— Mr LR | Sunshine Diamonds

Rated 1 out of 5 stars

Liars and Possible Scam

Do not use this firm. We purchased a diamond bracelet. When we received the item, it was the wrong size. When we finally obtained the correct size bracelet, they promised to send me the correct valuation and authenticity documents. They have lied on a number of occasions stating they have sent the documents, but they have never been sent. I’m now having the bracket checked out by an independent jeweller because they acting suspicious. If I find out this is not genuine, I will be getting the police involved. THEY ARE NOTHING BUT SHOCKING.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Good reliability

I was impressed with this company because it kept me updated at all times telling me exactly what was happening and when, also very pleased with my purchase.

8 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Christine. Clear updates and honest timelines are something we take seriously.
We’re pleased you’re happy with your purchase.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

Communication was fantastic

Communication was fantastic, kept fully informed at all stages. My ring is exactly as I pictured and I am so pleased. Will definitely be buying again

12 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Christine. Communication is just as important as the jewellery itself — glad we delivered on both.
We look forward to welcoming you back again.

— Mr LR | Sunshine Diamonds

Rated 5 out of 5 stars

What more can be said sunshine diamonds…

What more can be said sunshine diamonds is a truly amazing store with every option available

12 January 2026
Unprompted review
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Reply from Sunshinediamonds

Thank you, Mr Gracey. Sometimes fewer words say it all — and we truly appreciate your support.

— Mr LR | Sunshine Diamonds

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