Sunnygo Reviews 

359
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 317 reviews, most reviewers were let down by their experience overall. People frequently reported receiving poor quality or incorrect items that did not match the advertised descriptions, leaving many feeling frustrated. Customers also struggled with unreachable customer support, missing confirmation emails, and completely unresponsive communication channels when attempting to resolve problems. Some reviewers were happy with resolutions after receiving full refunds or having their concerns properly sorted out by the team. Others mentioned that customer service quickly rectified problems once direct communication was successfully established with the business. A few consumers even noted that their orders eventually arrived correctly and they were pleased with the items received.

What people talk about most

Order

People report negative experiences with order processes, frequently highlighting issues with incorrect... See more

Product

Customers had negative experiences with product, expressing deep dissatisfaction with items that failed to... See more

Response time

Reviewers express strong dissatisfaction and frustration regarding the response time from customer service.... See more

Refund

Consumers find refund experiences frustrating due to poor communication and ignored emails. Many reviewers... See more

Customer communications

Users describe negative interactions with contact due to unresponsive customer service and a lack of phone... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a garlic chopper. Was due to be delivered and was at home when delivery company stated unable to deliver. Courier now shows as cancelled by sender. Numerous efforts made to contact sunnygo on... See more

Company replied

Rated 1 out of 5 stars

One star is too many! Rubbish product not at all like the superb Facebook advert. I stupidly fell for it twice once as Sunnygo and once as their other name Vyjoy. It was a folding solar charger with... See more

Company replied

Rated 1 out of 5 stars

Zero stars if I could award. Do not order as item has not arrived and no response from their support team. They also didn’t send a confirmation email but immediately took money from my bank account. T... See more

Company replied

Rated 1 out of 5 stars

One star is too many. Purchased and received cameras for car which were supposed to be cordless they are not plug in cigarette lighter. Sent Emails requesting details how to,return goods no respon... See more

Company replied


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

359 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(359)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor Trustpilot ratings

The iPhone charging stand looks impressive but, if you will forgive me, I’ll wait until your Trustpilot ratings of 1.5 eventually climbs to 4 or even 4.5 stars.

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible! Bought the supposedly removable stickers for hanging frames - but when I tried to remove it, it ripped a chunk of plaster from my wall - zero stars

15 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality product for extremely high…

Poor quality product for extremely high cost, very slow delivery and definitely not worth the money, wait or interest, stay well away, the company should be shut down and blocked from any advertising platform

13 March 2026
Unprompted review
Rated 3 out of 5 stars

Ordered some ear drops for my dog

Ordered some ear drops for my dog. No delivery no response from several emails. However. They did respond on Facebook messenger. They were delivered. They have taken a while but have arrived. I will update again after I have tried the drops.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a car video rechargeable…

I ordered a car video rechargeable battery with no wires. It arrived with lots of wires & a cigarette lighter charger which my electric car does not have.
I have messaged Sunnygo 3 times to ask for a return address with no response.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Mistaken order. By mistake I ordered 4 instead of only…

By mistake I ordered 4 instead of only 1 Car repair cream tubes costing £32.98 in total. I immediately tried to cancel order (within an hour) as their T&C's say an order can be cancelled if item not yet dispatched. I sent numerous emails - no reply to any. Have now received email to say delivery on its way. If I choose to return unwanted goods I have to pay £25 postage. What a con!! DO NOT BE TAKEN IN!!

22 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could give this company I would…

If I could give this company I would give it a zero. I ordered 2 wrist blood pressure cuffs . They are poor quality and both don’t work properly. I have left a message with customer services and still not heard anything. I would say don’t buy anything from this company.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY you have been warned

DO NOT BUY FROM THIS COMPANY! Valentines card was ordered on the 2nd February and it turned up in the 21st - pretty pointless and the card was damaged! They have not responded to any of the 6 emails I have sent so now have the hassle of trying to get a refund from my credit card company! Avoid like the plague unless you like throwing money away and extensive delays in receiving the product.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

I ordered two clothes rails and immediately the order went to 5 ..I couldn't cancel as they don't return your emails.
Then I checked a previous email when I ordered a mold spray that sent 3 and doubled my order without my consent.. They won't take the product back and won't refund my card ..DO NOT ORDER FROM. THIS COMPANY

17 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company.g

I bought a backpack stool and first of all they sent me the small one when I ordered the large one but this proved to be unsuitable. I have mobility problems and I thought I could use it to rest on a walk, not possible. I have sent FIVE emails to their customer service dept. asking how I can return it. Not one has been answered.

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Sunnygo

Absolutely dreadfull company,made a £22 order, had an email saying it was delivered and i still have not received it 😡, i have sent 5+ emails and filled in 4 firms on their website all with no reply , DO NOT BUY ANYTHING from this company ,you won't see it or your money back

15 February 2026
Unprompted review

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