Very polite person on the phone, was not pushy or trying to talk me round. Very knowledgable about everything repeated stuff that I hadnt heard talked me through everything to make sure i was getting... See more
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Review summary
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Very pleasant gentleman called Jay handled our policies,quick and efficiently, he explained everything clearly and the whole prices was wuick and easy from beginning to end! Would definitely recommen... See more
Proffesional, polite and informative. Got me to sign up after explaining that the policy still pays out in first year for accidental death and at least money back if medically die through illness in f... See more
I took this policy out as my mum had he plan with sun life & I was happy how her experience was so I decided to also take out the policy now im 50 giving me peace of mind .
Company details
About SunLife
Written by the company
This is the SunLife
SunLife, the 200 year-old company
SunLife is one of the UK’s best-known financial services companies, dedicated to making things as straightforward and good value as possible, with benefits specially developed to meet the needs of everyone over 50. We help people protect their world, prepare for the future and pursue their ambitions – with services such as over 50s life insurance, our Guaranteed Inheritance Plan, and equity release.
Contact info
United Kingdom
- 0800 904 7674
- sunlife.co.uk
4.8
Excellent
26K reviews
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My experience of taking out a plan, June 2026.
I phoned Sun Life on 29th June 2026 to take out a plan and I think the person I spoke to was called Gareth. He was very polite and not "pushy" and I decided to go ahead and take out a plan. I believe the advice he gave me was very good and he didn't mind having to repeat things if I hadn't heard him properly the first time, or if I wanted him to clarify something. I would say that my experience on the phone was excellent.
29 June 2026
Sunlife really good
7 July 2026
The people at sun life are excellent
The people at sun life are excellent, they know how to talk to people.
30 June 2026
We’ve been using Sunlife insurance for…
We’ve been using Sunlife insurance for a very long time and we’ve never had a problem with the company so yes we would recommend it to anyone who is looking for insurance.
30 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Being an older lady with basic internet…
Being an older lady with basic internet skills I would love to have the contract ,insurance printed out and sent through the post…is this possible please
30 June 2026
Reply from SunLife
Good morning Wendy,
Thank you for taking the time to leave us your review.
We issue all policy documentation in printed format through the post as standard, and you should receive these within 10 working days from taking out your policy.
Should your documents still not arrive with you over the coming days, then you will need to contact Customer Service on 0800 008 6060, Mon-Fri 8am-8pm, to verify your details and arrange a reissue of the documents.
Alternatively, please feel free to email me at social@sunlife.co.uk and I will arrange for our team to contact you at your convenience.
Thanks
Dan
SunLife
Very helpful and informative
7 July 2026
The person I spoke to was very helpful…
The person I spoke to was very helpful and friendly.
7 July 2026
The person was friendly kind helpful…
The person was friendly kind helpful and easy to do I am happy that we are both. Covered now
Thank you
7 July 2026
Very simple to set up
30 June 2026
Quotation very easy to obtain
Quotation very easy to obtain. All details clear and easy to understand. Reasonable monthly payments. Quick service. No fuss.
15 June 2026
The advisor Liam was extremly helpful…
The advisor Liam was extremly helpful and talked me through the procedure. Very imformative.
7 July 2026
Spoke to Richard about adding to my…
Spoke to Richard about adding to my policy he was very clear and helpful throughout avery nice man
7 July 2026
It it a pleasure to meet with the man…
It was a pleasure to meet with the man who Sat up my life insurance I was will Sat for me thank you
6 July 2026
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