Sunbasket Reviews 

3,721
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers had a great experience with this company. Customers frequently praise the fresh ingredients, extensive variety of delicious recipes, and healthy meal options that make daily planning remarkably easy and enjoyable. Reviewers often mention that the overall food quality is excellent, and consumer support is described as extremely helpful and responsive whenever any minor issues arise. However, some customers also noted occasional problems regarding late deliveries, damaged packaging, and unexpected ingredient substitutions instead of organic items. A few people experienced occasional spoiled food items or missing recipe cards, though customer service usually provided quick refunds or helpful assistance.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the food quality and menu variety are... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the food features very clean and fresh... See more

Delivery service

People report ambiguous experiences with delivery service, as many consumers praise the trustworthy weekly... See more

Customer service

Customers consistently note positive experiences with customer service, describing representatives as very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy cooking but don’t want to spend hours in the kitchen. I love fresh ingredients and a variety of different dishes. Sunbasket recipes are easy & flavorful meals to prepare and I’m not left wit... See more

Rated 4 out of 5 stars

I’ve been using Sunbasket for years. I think even longer than my relationship! I love how it takes creates ease out of meal planning and that you can always find healthy options. They have gotten bett... See more

Rated 4 out of 5 stars

Very clean and fresh ingredients and the best meal kit service for healthy eating/dieting. My partner and I have been able to follow a Mediterranean diet and achieve our target weight range through Su... See more

Rated 4 out of 5 stars

We've tried several of the food prep services - Blue Apron, Hello Fresh, and Green Chef My wife and I find Sunbasket to be the healthiest. The food is good quality. The portions are perfect. Taste is... See more


Company details


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4.2

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 2 weeks

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4.2

All reviews

(3,721)

268 reviews in the last 12 months

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Rated 5 out of 5 stars

Healthy meals delivered

I enjoy Sunbasket for the various healthy meal options and quality ingredients. The meals are carefully packaged and delivered. The cooking instructions are helpful in saving time prepping and cooking. I feel good knowing I'm eating whole food and nutritious dinners.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I love my Sunbasket meals

I love my Sunbasket meals! It makes it easy to know what’s for dinner every night and eat something nutritious. If I’ve ever had an issue, they correct it and have great customer service.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I love the quality

I love the menus, the weekly schedule tracking, the way the meals/market is organized. The quality of ingredients is fantastic.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Sunbasket just works for busy people

Sunbasket is healthy, easy and provides great variety to my weekly meal prep. I also use it for holiday boxes as it makes the holidays simpler and easier to enjoy time with family while still having an elegant meal. Love Sunbasket!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

We have been Sunbasket customers for…

We have been Sunbasket customers for about 8 years and we love it! We can’t live without it. Sure there are other meal delivery services, but Sunbasket recipes are more exciting and they are usually restaurant quality.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Sunbasket has been reliable and…

Sunbasket has been reliable and consistent for the near decade I have been a customer. I appreciate the marketplace offerings. I expect organic. The soup/stew/chili recipes are my favorites. I live a very busy lifestyle that does not allow for grocery shopping so this service is very important to me.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of non-traditional meals

My favorite thing about Sunbasket is that I get meals that I would never even think of if I were to leave it up to myself to plan meals. The less traditional recipes offered by Sunbasket are generally my favorite to explore. I also like that you can rate each meal that you have tried, so next time it pops up on a menu you are reminded as to whether or not you have tried it, and whether or not you liked it.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Longtime customers

We have been Sunbasket customers for the past five years and have enjoyed freshly cooked meals with healthy ingredients for 3 dinners a week. The recipes and techniques have been adaptable to our meal prep in general. Service has been reliable for the most part with an occasional delivery or ingredient hiccup. Customer support has always been responsive and offered help or compensation for errors.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Sunbasket meals are great

Sunbasket meals are great! We enjoy them on hectic weeks where shopping and meal planning are inconvenient. Many of the meals are inspiring and easy to assemble quickly

5 June 2026
Unprompted review
Rated 4 out of 5 stars

Great experience although some times…

Great experience although some times there are not enough options for quick dinners and a few times shipments have come in late. However, any time I have had an issue, customer service has been quick to respond and give me a credit, so that is a plus.

5 June 2026
Unprompted review
Rated 4 out of 5 stars

I love Sunbasket

I love Sunbasket. In my opinion it is an elevated food delivery service. I look for quality, organic and various dietary options. Sunbasket meets all these standards and also has taught me about different spices and foods I wouldn’t have known about.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

This beats cooking for one!

I live alone and cooking for one always wastes so many ingredients. I love that these meals come with exactly what you need and in the exact amount required. It also encourages me to try dishes I would never attempt on my own.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

We started ordering Sunbasket during…

We started ordering Sunbasket during the pandemic and have never looked back. We are eating better than we ever had, I enjoy the cooking part but not the shopping and meal planning and I hate to waste food. With Sunbasket there are very few left overs. As a gluten frree person, I am especially grateful for the delicous gluten free options. Thank you sunbasket, you have been life altering for us.

5 June 2026
Unprompted review

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