I have used this website for a few gifts for my wife. Quality products supported by great customer service and communication. Will use again in the future!
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See what reviewers are saying
I ordered a beautiful white halter neck dress with gold beads. At first I thought that the material of the product would be cheap and tacky, and that the dress would not fit to size. However, it was... See more
Stunning dress! Very comfortable and it has a soft lining which keeps you warm. The garment I ordered from you arrived in excellent condition and delivered very quick. Sultress has very unique pie... See more
When placing my order it said that my order had to arrive between 2 - 4 days. Now we are 7 til 8 days further. I placed an order on September 28th. The delivery costs to the Netherlands are not cheap... See more
Company details
Written by the company
Sexy and alluring; Sultress brings to you stylish, sophisticated and classy dresses from our online boutique. At Sultress we celebrate all women!
Contact info
66 Paul street, EC2A 4NA, London, United Kingdom
- 07588497439
- info@sultress.com
- sultress.com
Quality products supported by great customer service and communication
I have used this website for a few gifts for my wife. Quality products supported by great customer service and communication. Will use again in the future!
25 February 2026
Unprompted review
absolutely gorgeous bag and my delivery…
absolutely gorgeous bag and my delivery came fast
8 March 2026
Unprompted review
Shocking experience
Ordered a dress for my wife.... never received... I have emailed for an update.. nothing..emailed again for tracking details ...nothing .shocking . Next stop trading standards..
7 December 2023
Unprompted review
Don’t Waste Your Time
Absolutely no customer service, they do not respond in anyway to customer issues. Will have contact my credit card to get my refund!!!
30 November 2023
Unprompted review
They refused to reply to my emails
They refused to reply to my emails, after they didn’t send all my items - unfortunately I had to go via PayPal
25 October 2023
They originally mailed me the wrong…
They originally mailed me the wrong size. So i emailed them to notify and i received no replies. So i mailed back my order and requested a refund because I wouldn't receive the dress in time for my event. I ended up paying $25 to ship this back. I never received my refund as requested and the company decides to ship me the correct size. The dress is nice quality. Just did not receive the right size in time.
7 September 2023
Terrible company, no response and still no order…
When placing my order it said that my order had to arrive between 2 - 4 days. Now we are 7 til 8 days further. I placed an order on September 28th. The delivery costs to the Netherlands are not cheap either. I sent an email to this company several times, no response.
29 September 2023
Horrible workmanship
Good day,
I returned home today from a business trip and was super excited to try on my dress for a special event tomorrow only to see that this dress is trash!!
For $89 I am very disappointed.
Proof I was in travel till today and pics of the dress are attached to this email.
12 September 2023
Not please with feed
I returned item on next day delivery & not received refund or any acknowledgment this is from 22/11/2022
Can’t get into the account rejecting my email
22 November 2022
I payed for 2-4 days delivery
I payed for 2-4 days delivery, but it has arrived after 8 DAYS.
The dress is really nice, but not correct and punctual when I was EXACTLY NEEDED I haven't my order.
So disappointed.
7 November 2022
Reply from Sultress London
Glad you liked you dress!
Reply from Sultress London
So glad you love your skirt, thank you for shopping with us!
Happy with the dress and quick delivery
29 April 2022
It wasn’t quite what I was looking for …
It wasn’t quite what I was looking for but it came a very close. To it so I was happy to keep it
19 April 2022
Reply from Sultress London
Hey Catherine, many thanks for your review. Glad you were happy with your purchase.
Reply from Sultress London
Many thanks Janet, glad you liked your item.
Great quality arrived quickly and…
Great quality arrived quickly and refunded quickly too
5 April 2022
Reply from Sultress London
Thank you Louise 😊
Quick free delivery and the skirt was…
Quick free delivery and the skirt was stunning and really good quality. Would definitely buy from again
22 March 2022
Reply from Sultress London
HiJules, thank you for your review. We are really happy you like your skirt. 😊
Clothes were really comfortable and I…
Clothes were really comfortable and I loved my dress looks exactly as I wanted it too. Great customer service. All round really good experience🙂
5 March 2022
Unprompted review
Outstanding service
Outstanding customer service and the dress I ordered is gorgeous. This makes a real change from some nightmare online shopping experiences I have had recently. Thank you!
4 March 2022
Unprompted review
Speedy delivery
Speedy delivery, quality unusual clothes, white faux fur jacket amazing and sale prices great
26 January 2022
Reply from Sultress London
Melanie, thank you for your wonderful review. We hope you enjoy your clothing.
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