Suitreview Reviews 169

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the exceptional quality and value of the products, often comparing them favorably to other well-known brands. Many people highlight the impeccable fit and craftsmanship, noting that items often feel tailor-made. The delivery service is frequently described as fast and efficient, with many customers appreciating timely arrivals. However, some customers also noted issues with customer service and order fulfillment. A few people experienced significant delays in receiving their orders, with some waiting several weeks or even months beyond the advertised shipping times. There were also instances where customers received incorrect sizes or colors, or faced difficulties with returns and refunds, leading to dissatisfaction with the support provided.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praise the high quality,... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high quality... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising fast delivery times, some... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the excellent, prompt, and... See more

Order

Consumers find order experiences to be ambiguous. While some customers report quick shipping and satisfactory... See more

Based on these reviews

Rated 5 out of 5 stars

What I love most about Suitreview products is the incredible value! I've purchased two suits and one blazer from Suitreview, and they fit like they were tailor-made just for me. I also own Hugo Boss... See more

Rated 5 out of 5 stars

amazing company. nice and communicative customer support team. they stand by their product. The suits are of high quality and have lasted me for at least 6 months now. I will be checking suitreview fi... See more

Rated 5 out of 5 stars

SuitReview has beenny go to place for great suits. From the moment I placed my order, the service was top-tier — fast, professional, and personal. You can tell they genuinely care about the custom... See more

Rated 5 out of 5 stars

SuitReview was very prompt on receiving my return request and everything went so smooth. It made the process not feel just like another transaction but a great customer experience. I really wish I was... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

169 reviews

5-star
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1-star

Replied to 18% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

EXCELLENT VALUE!

What I love most about Suitreview products is the incredible value!
I've purchased two suits and one blazer from Suitreview, and they fit like they were tailor-made just for me. I also own Hugo Boss and Armani suits—which I really like—but I honestly can't say they're better than what I've gotten from Suitreview. The fit, finish, and overall quality are absolutely impeccable!

5 June 2025
Rated 2 out of 5 stars

Order took much longer than expected

Order took much longer than expected

6 June 2025
Suitreview logo

Reply from Suitreview

Sorry for the delay in receiving your product. We do take a reviews seriously and in the time your order was placed, we have. since then added additional staff in the office to help expedite orders faster.

Rated 5 out of 5 stars

Top quality and service....

SuitReview has beenny go to place for great suits. From the moment I placed my order, the service was top-tier — fast, professional, and personal. You can tell they genuinely care about the customer experience.

I had an inquiry about a minor shipping issue, they got back to me right away.

Highly recommended. A+++

30 May 2025
Rated 5 out of 5 stars

I couldn’t be more pleased with my…

I couldn’t be more pleased with my purchase from Suit Review. The suit was absolutely perfect—beautifully crafted and exactly as described. It was shipped and delivered right on time, which I really appreciated. Their customer service was excellent as well—prompt, professional, and helpful throughout the process. I highly recommend Suit Review and will definitely be shopping here again!

22 May 2025
Rated 5 out of 5 stars

Absolutely Superb!

Absolutely superb! Customer service is top notch as well. ⭐️⭐️⭐️⭐️⭐️. 20/10, Highly recommended. The quality is great as well.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Prompt delivery. The suit was as described, brand new with tags and in excellent shape. Will be a returning customer

9 May 2025
Rated 1 out of 5 stars

Terrible customer service and defective items

I received a safari jacket with a clear defect: one of the belt-loops had almost come off right out of the box. Since their policy explicitly states items are shipped with “absolutely ZERO defects,” I contacted them to either exchange the item or offer a discount to cover a simple repair. Instead of addressing the issue professionally, they dismissed it as an “easy fix” and refused to offer any solution whatsoever.

I finally told them I would file a chargeback if they didn’t offer a solution. Only then did Kirwin respond—snide and defensive—telling me that my action was “not constructive,” yet still refused to take responsibility. His solution? Return the item or nothing.

The return process was another mess. The commercial invoice he provided falsely declared that I was selling the jacket to him, and that I would be responsible for any taxes or duties as an exporter. I never agreed to that. It’s been two days since I questioned the invoice and I’ve heard nothing back.

This wasn’t my first issue either. A previous jacket had noticeably shortened sleeves—almost an inch shorter than the other jacket I bought in the same size and cut. I let that one slide. But two defective items out of three, and this level of arrogance in handling complaints? That’s enough.

This store might have potential, but Kirwin’s attitude is terrible. He clearly sees any customer complaint as a personal insult and responds dismissively instead of with accountability. I won’t be shopping here again—and I strongly suggest you don’t either unless you're okay with being treated like the problem when their product arrives defective.

21 April 2025
Unprompted review

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