Sadly communication from the company is very poor . Order overdue . Happily taken my money but item never received. Delivery time scales falsely advertised. Reasons for delayed time frames keep changi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sadly I did not receive my delivery, my door number 342, dpd courier left evidence of delivering it to 97. Not even sure what street, how can this be hot do wrong, now I have no sweets for party I ha... See more
Was in Suger Rush Cumbernauld on the 12th March .The Place is gorgeous staff very nice & friendly 👌 Decor is fantastic gave me a few ideas 💡 was talking to server (waiter)about place .The Gentleman... See more
Lots of just the same selection of sweets, very different to the variety shown online Found the back of a plaster in the bag too!!! Contacted through FB but no response
Company replied
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Avoid
Sadly communication from the company is very poor . Order overdue . Happily taken my money but item never received. Delivery time scales falsely advertised. Reasons for delayed time frames keep changing on their website .Would never order from this company again. Trying to get a refund is proving very hard !
Sadly I did not receive my delivery
Sadly I did not receive my delivery, my door number 342, dpd courier left evidence of delivering it to 97. Not even sure what street, how can this be hot do wrong, now I have no sweets for party I have planned, very discounted in both sugar rush sweets and the courier , I hope it will get rectified asap, otherwise rotten tomatoes to both, and down nearly £40 , very disappointing
Was in Suger Rush Cumbernauld on the…
Was in Suger Rush Cumbernauld on the 12th March .The Place is gorgeous staff very nice & friendly 👌 Decor is fantastic gave me a few ideas 💡 was talking to server (waiter)about place .The Gentleman that came in was the man we were talking about such a Gentleman & very talented had a wee chat while I was having my steak 🥧 which may I say was Beautiful 😍 Tea too lol 😆 Ordered a Carrot cake again as was in on Monday 10th & bought carrotcake&lemon cheese cake
WOW 👌 I honestly can say THE CAKES I TRIED ARE BEAUTIFUL TASTY 😍 10/10😁
good milkshake
good milkshake. good cookie dough. sexy view. nice people
DON’T ORDER FROM HERE
Ordered some items as part of a birthday present. Order was cancelled 4 days later saying items were not in stock!!! Don’t advertise & take money for what you don’t have. Birthday present ruined. Fuming. Managed to get the items elsewhere in time so all well in the end

Reply from Sugar Rush Dessertz
Lovely selection of goodies tons to…
Lovely selection of goodies tons to chose from, really helpful staff and prompt delivery

Reply from Sugar Rush Dessertz
Me and my sister yesterday visit sugar…
Me and my sister yesterday visit sugar rush pinner we had very testy curros and crepe it was really tempting top of that sugar rush staff was so helpful and friendly we served by miss rajput and boy name was rahul they have very smiley faces and customer service was amazing
we highly recommend to every one go and check it out

Reply from Sugar Rush Dessertz
Oh my word
Oh my word. The Bueno waffle was amazing. Delivered promptly by a very polite chap
all round fantastic
Such friendly staff in store and even when I’ve ordered online super fast delivery! Got such a huge selection of sweets and other treats! Can’t fault them
My grandmother ordered me a box for my…
My grandmother ordered me a box for my birthday, such a nice surprise to get in the evening absolutely great selection and great gluten free options.
Sugar Rush… brilliant as always
Absolutely brilliant service by Sugar Rush, quick efficient and really top product too at a great price. This isn’t the first time I have ordered from them and won’t be the last. I spend around £5 a week on sweets in the shops this bag lasted me a month. What’s better it goes to a local business who work really hard. Honestly wouldn’t go elsewhere thanks both

Reply from Sugar Rush Dessertz
The best
Not my first order, certainly not my last. Wonderful little business with all my favourite sweets ♥️

Reply from Sugar Rush Dessertz
Another 5 star delivery from Sugar Rush…
Another 5 star delivery from Sugar Rush Sweets - thank you!

Reply from Sugar Rush Dessertz
Sugar Rush Supplies My Business
I have to say, we've tried a few sweet businesses to supply our own business and none have been better than Sugar Rush. I own a few floristries across the UK - mainly in the north west and south and we are part of the Interflora chain of floristries. We love to provide our customers with add on options for their flowers and we've linked in with Sugar Rush - Georgina and Nathan are absolutely fantastic in what they do and they work hard to deliver a competitive price - not just to us but to benefit them too. As such, we've committed to using Sugar Rush as part of our expansion plans for sweets for at least the next 3 years. Great work and thank you for making this work for us too.

Reply from Sugar Rush Dessertz
I love Sugar Rush Sweets!
I love Sugar Rush Sweets! Always quality products at great prices and fast delivery. This is my go-to store for pick n mix :-)

Reply from Sugar Rush Dessertz
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



