My daughter has been having lessons with Sue's Swim School for a number of years now. She has grown in confidence and made excellent progress. She is now a confident strong swimmer. She looks forw... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We’ve been with this swim school for two years now, and I honestly couldn’t be happier with the progress my kids has made. They has been brilliant—not only improving swimming , but also gaining... See more
What i love about Sue’s swim school is my son who is 3.5yrs old feels safe enough around the teachers and looks forward to his classes every week despite only having three classes so far. He originall... See more
My son has made great progress at Sue’s Swim School from being a complete novice to now learning to master all of the strokes. The team are great at supporting every child in the lesson and we genuine... See more
Company replied
Company details
Written by the company
Sue’s Swim School is the longest‑running and largest family‑owned swim school in the Midlands, proudly delivering expert swimming lessons, water safety training, and comprehensive learn‑to‑swim pathways for children aged 12 months to adults. Trusted by thousands of parents, we blend professional coaching, personalized progression, and family-friendly values to foster confidence, competence, and courage in the water. Structured learn-to-swim Pathways 1–10, including progression from parent & baby classes through to junior lifeguard levels Small class sizes ensuring individual attention, qualified instructors, and a supportive learning environment Comprehensive badge and award system, celebrating milestones—from Starfish and Octopus to Goldfish and beyond Flexible offerings for all ages: under‑3 parent-child sessions, children’s group lessons, adult 1‑to‑1 tuition, and intensive holiday courses britishswimschool.com A clear progression system tracked via Swimphony, so parents see exactly how their child is advancing suesswimschool.co.uk Trusted & Qualified Team – Our friendly and knowledgeable team delivers high-quality swim coaching backed by four decades of expertise. Progressive Curriculum – Carefully designed swim pathways help build water confidence, stroke proficiency, and life-saving skills. Family Focused – A proud family-run ethos with small, caring class sizes that nurture a child’s love for swimming. Proven Results – Thousands of happy families, consistent 5-star feedback, and transparent tracking of skill progression. Age‑Inclusive Programs – From beginners just starting out to junior lifeguards, all ages and abilities are welcome. Dive into a difference with Sue’s Swim School—where trust, safety, and amazing progress meet. Join the community that values family, fun, and exceptional swim instruction.
Contact info
Birmingham, United Kingdom
- 0121 7148388
- newswimmer@suesswimschool.co.uk
- suesswimschool.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Swim School
My daughter has been having lessons with Sue's Swim School for a number of years now. She has grown in confidence and made excellent progress. She is now a confident strong swimmer. She looks forward to her weekly lessons every week.
The instructors have always been lovely and professional, providing encouragement support and competent teaching skills at all times.
The communication is excellent and the team are very prompt to respond to any concerns or questions. The progress platform is easy to access and navigate making it very easy to keep track of your child's progress and badge collections.
I would highly recommend Sue's Swim School to any parents looking for local swimming lessons.
Very good instructors
Very good instructors, my son has done so well and loves going.
Positive thoughts
What i love about Sue’s swim school is my son who is 3.5yrs old feels safe enough around the teachers and looks forward to his classes every week despite only having three classes so far. He originally was at a different swim school and i would have to get in with him and he would cling onto me for dear life. Its great that there are only a certain amount of kids to a class so its more one-to-one. Moving my daughter over from her current swim class because of this and hopefully she can thrive just as much as my son.
Highly recommend
We’ve been with this swim school for two years now, and I honestly couldn’t be happier with the progress my kids has made. They has been brilliant—not only improving swimming , but also gaining confidence in a wide range of water skills like forward rolls, sculling, and diving, etc.
The staff are always friendly, approachable, and incredibly supportive. They strike the perfect balance between making lessons fun and ensuring the children are learning and progressing at the same time. My child genuinely looks forward to every session.
Communication is another big plus—I always receive information quickly and clearly whenever needed. The online platform is also fantastic, allowing me to easily track my two kidsprogress and see them achievements over time.
HIGHLY RECOMMEND SUE'S SWIMMING SCHOOL!!!
High Quality Local Swimming Lessons
We’ve been with this swim school for three years now, and I honestly couldn’t be happier with the progress my child has made. Her development has been brilliant—not only improving her swimming strokes, but also gaining confidence in a wide range of water skills like forward rolls, sculling, and diving.
The staff are always friendly, approachable, and incredibly supportive. They strike the perfect balance between making lessons fun and ensuring the children are learning and progressing at the same time. My child genuinely looks forward to every session.
Communication is another big plus—I always receive information quickly and clearly whenever needed. The online platform is also fantastic, allowing me to easily track her progress and see her achievements over time.
I wouldn’t send my child anywhere else and would highly recommend this swim school to any parent looking for local swimming lessons for their little ones.

Reply from Sues Swim School
My son has made great progress at Sue’s…
My son has made great progress at Sue’s Swim School from being a complete novice to now learning to master all of the strokes. The team are great at supporting every child in the lesson and we genuinely look forward to coming along each week.

Reply from Sues Swim School
Highly recommend this swim school!
I have three children, aged 10, 10 & 5 that currently swim at Chase Terrace. The staff are all amazing, keep you updated and they've all come on amazingly, would definitely recommend!

Reply from Sues Swim School
Great swim school with fab progression
All three of my children attend Sue's Swim School. They have progressed well and thoroughly enjoy going to their lessons every week.

Reply from Sues Swim School
We love Sue’s Swim School
Sues swim school has helped both of my children learn vital life skills and made them so confident in the water. When my daughter first started, she was scared to let go of the side of the pool and wanted the instructor next to her the whole lesson. She’s now swimming independently, goes under water and continues to achieve lots of different awards. The teachers are kind and friendly. Andy has been great with all feedback we’ve given and Sara is the best with admin queries we’ve had.

Reply from Sues Swim School
Excellent swim school for children
Excellent swim school for children. Well tracked skill development and system of badges and rewards. Instructors are all lovely and knowledgeable. My son is becoming a really great swimmer. Thanks

Reply from Sues Swim School
Fantastic location & staff!
My son initially had a fear of water at age 7. Beginning his swimming lessons was a big leap for him and with the support of the staff (Paige) & team he was able to overcome this fear & equally the fantastic shower facilities gave him the opportunity to learn to cope with his challenges with water.
We recently moved him to a different location, but he did not enjoy it, which shows how great the staff at Cardinal Wiseman are. He has moved up a class and progressing fantastically which has brought tears to my eyes watching him. Being able to watch him has also helped him and is valuable for me as a parent.
Thank you all.

Reply from Sues Swim School
Highly recommend
Highly recommend. Excellent instructors, very personable and great contributions to charity

Reply from Sues Swim School
My children have benefited immensely…
My children have benefited immensely from Sue’s swimming. The staff have been brilliant and the approachable. The team have always been prompt to respond to any concerns sent via email. Highly recommend this school.

Reply from Sues Swim School
Great service
The kids always look forward to their lessons at Sues. They’ve grown hugely in confidence. The staff are all extremely professional and communication has been excellent throughout. I would highly recommend Sues to anyone looking to get their kids into swimming.

Reply from Sues Swim School
We love Sues Swim School
We tried 3 different swim schools before finding Sue’s Swim School and none of them compare. My kids have grown in confidence, achieved awards/badges and have become strong swimmers. The teachers are great and really encourage the kids. Any questions I’ve had are always answered so quickly by Sara. She goes above and beyond to make sure the lessons work for us and I’ve managed to change days/times.

Reply from Sues Swim School
Brilliant Swim School – Confidence Boosting and Fun!
Sue’s Swim School has been fantastic in building my daughter’s confidence in the water. The staff are friendly, supportive, and create a fun, encouraging environment every lesson. Can’t recommend them highly enough!

Reply from Sues Swim School
Great communication.
Great communication.
Experienced staff.
All my children have gone for lessons and learnt to swim quickly.

Reply from Sues Swim School
A good swim school
My son has been attended Sue’s swim school for the last 3 years and now he has progressed to Life Guard Academy. We are please with the service that’s provided and how quick our questions and concerns are dealt with. The sessions support overall progress and the coaches are very supportive.

Reply from Sues Swim School
Absolutely fantastic swimming school!
Absolutely fantastic swimming school!
Our children are with Sue Swim School about 4 years now and they just loving swimming days. Our son was struggling on the beginning as he isn’t really sporty child but he has made so big progress. They love to collect all the badges and certificates as well and they are so proud with themselves as we are as well.
Definitely great school to start your kids swimming adventure, highly recommended!

Reply from Sues Swim School
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







