Submagic Reviews 775

We use Submagic regularly for our video projects and absolutely love the platform. The features are powerful, the workflow is smooth, and it has become an essential part of our content creation process.

A special thanks to Delton from the support team: When we reached our 100-video limit one day before our monthly refresh, he kindly reset our counter back to zero. This was incredibly thoughtful and allowed us to continue working without interruption.

Submagic is a fantastic tool with customer service that truly cares.

Highly recommended!

The tool is easy to use, the results are great, and it definitely helps me speed up my workflow. I’m looking forward to using it even more in the next projects.

The experience was really helpful. I got prompt feedback on what I needed and solved the issue. I highly recommend Submagic. Thank you!

Very great platform - clear, understandable, AI does its job perfectly

Best app and team ever! Cheers Mohammad!

great tool, and the team is very responsive when I have questions.

I had an accidental purchase and the SubMagic support team helped me incredibly fast.
They responded immediately, understood my situation, and issued a refund right away.
Special thanks to Mohammad for the kind and professional assistance.
Amazing customer service — truly impressed!

So I couldn't find a renew button for my subscription to SubMagic and i was about to lose my shit. for the last 8 months I've been using this pretty good software then out of no where i thought i had to upgrade my subscription for more vids since i couldn't renew it. But NAH. This absolute G Stefan came in clutch and blessed me with 15 vids! i was about to just start using captions on CapCut but these dudes blessed me.

Awesome program that bring an easy way to add subtitles and text to your vids. Not only text, but you can add b-roll's, generate a thumbnail's and act for an affordable price. Even it's working in Bulgarian language as well as many others.

Exceptional service! Live support 24/7 with dedicated team of expert. And, of course, the service is solid. Use it everyday!

The app is very useful. and their customer service is fast and quick in addressing my concern.

The app is powerful, intuitive, and very easy to use. Customer support is quick, efficient, and always helpful in resolving any issue. Highly recommended!

Great tool for creating clean and dynamic subtitles quickly. The interface is simple, the templates work well, and the final result looks professional. It still lacks a few advanced features, but overall it's an excellent tool.

I had a billing issue recently and reached out to Submagic’s support team. Delton assisted me, and the experience was exceptional. He quickly understood my situation, explained clearly what happened, and made a special exception to process a refund for me. He also ensured my subscription was fully canceled so I wouldn’t be charged again.

Fast, kind, and extremely helpful service — truly above expectations.
Thank you, Delton and the Submagic team!

Highly recommended.

— Gustavo

Support is incredibly helpful. I'm in the pre-scaling testing phase, and they're helping me with every single issue. I'd especially like to thank Stefan; you've made the testing phase even more enjoyable!

I had trouble logging into the site, but customer support responded quickly and helped me. I hope everything works properly in the future. Thank you.

Great tool and they are very helpfull when you have a problem. Especially big thank to Mohammad for his help with our invoice issue.

I was having a tech problem which is usually a death sentence with these kind of things. But through the Submagic live support, one of their tech agents, Mohammad, was able to help me solve my problem in minutes. I was impressed by their expediency, directness, and professionalism.

mohamend is very profesional and fast taking action supporter, my problem was solved in less then 5 minutes

Stefan was really helpful! He was able to get my problem fixed within minutes. I was nervous because I was having issues with my account, and didn't see a call center, so I assumed getting it fixed would take a very long time. (And, I am on a deadline). To my surprise that was not the case. Thank you Stefan!