There were some initial communication problems with Subli Blanks, but once we had made contact, it was explained that the issue had been due to exceptional circumstances. The person we have been deali... See more
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I ordered a Silhouette Cameo and it came the next day! Unfortunately it had a faulty part, but I contacted them and Chris replied within a few hours with advice and to advise that a replacement part... See more
Great products, just terrible delivery and customer service. Its impossible to speak to someone here. Try and ring the Whatsapp number to only be cut off. DPD didnt deliver the order on time and it... See more
Had a few issues with another company and subliblanks reached out to help support me. Occasionally some issues with delivery (dpd likes to deliver ripped boxes) but while the chat box is slow there n... See more
Company details
Contact info
I have been trying almost two months to…
I have been trying almost two months to solve a couple of problems with this company, the problems with the software Sublirip and Sublipro and I did call them multiple times. Yesterday alone I called them over thirty times and I also email them but I didn't receive any help what so ever. when I call them the customer service lady she is very unhelpful, she basically just trying to finish the conversation as quickly as possible without trying to help it. most of the time she says that the person who deals with the software is busy and can't help me right now and he will contact me shortly but it never happens.
once again pore service, people, if you will need some advice from this company, don't expect a lot of help.
I HOPE they will contact me to find a solution with this small misunderstanding
16 January 2020
Unprompted review
Poor communication to keep their…
Poor communication to keep their customers update on the progress of there order it has taken over a week to get my order with no explanation on the delay. I find it hard to recommend this company that has let me down so please bear in mind if you want to do business with them as their customer service is zero with no answering of phone calls or emails and there tracking numbers you are given do not work until the product been delivered.
update 28/11/2019
Now one day after this review I get a FB message explaining a few issues they faced and I have accepted what that have said I still believe if you have a business issue you should communicate this to your customers as quickly as possible I will use you again but will ask a questions before making my order ie how long will take to get my order
27 November 2019
Unprompted review
Great service. Competitive price. No quibbles. Would definitely recommend.
I ordered a Silhouette Cameo and it came the next day! Unfortunately it had a faulty part, but I contacted them and Chris replied within a few hours with advice and to advise that a replacement part had been packaged to arrive the next working day.
Great service. Competitive price. No quibbles. Would definitely recommend.
14 February 2016
Unprompted review
Such a great company
Have used Subliblanks for a long time now and throughout this time I have always had a positive experience. They provide such a wide range of products and the customer service from them is great.
The selection of heat press's they supply are of high quality and I am a happy owner of 3 machines from these guys.
5 February 2016
Unprompted review
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