Style Our Home Reviews 

232
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and beautiful design of the products, finding them to be excellent value. Many people also highlight the efficient and prompt delivery service, often noting that items arrived earlier than expected and were handled by professional, helpful drivers. The overall service and communication are consistently described as excellent, with many appreciating the helpful and responsive team. However, some customers experienced issues with delivery notifications or found the delivery process slower than desired. A few other people also felt that product descriptions or images were occasionally misleading, leading to unexpected assembly requirements or items not matching their online representation. There were also isolated reports of minor product damage or receiving an incorrect item.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight and satisfaction with... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the efficiency,... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the good build and superb quality of... See more

Service

Consumers find service to be positive, with many reviewers describing it as 5-star, great, and excellent from... See more

Order

People report positive experiences with order, noting the ease of placing orders and the efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the oak soho slat dining table. Delivery arrived on time and delivery men were very helpful. On building the table we noticed a couple of scratches which we reported. Matt went above and beyon... See more

Rated 5 out of 5 stars

Super rapid!! I purchased a side table that had an expected delivery date for around 2 months. However, the following day after I made the purchase, I was sent a delivery tracking link and I received... See more

Rated 5 out of 5 stars

We ordered a cabinet but had a problem with our delivery as the courier turned up before the time slot, and left before anyone was home. Hardip was amazing. Regular communication, going above and beyo... See more

Rated 5 out of 5 stars

Purchased three quality pieces of furniture. Delivered in less than 7 days and kept updated with delivery dates and times. I got this furniture cheaper than elsewhere and absolutely over the moon over... See more


4.8

Excellent

TrustScore 5 out of 5

232 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(232)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and professional

I made an enquiry before buying. The person I spoke to on the phone was very professional and answered my query. The communication after ordering was good, as was my online query about delivery times. Delivery was very good, to my room of choice, and completed by a professional furniture delivery company.

7 May 2026
Rated 5 out of 5 stars

Easy, timely and would Use again

I ordered the green retro / Moroccan style bar stool - priced reasonable compared to other sites. Ordered with ease. Got email delivery window. Call 15 mins before delivery - delivery was easy and drivers respectful. Item well packaged -
Thanks again

1 April 2026
Unprompted review
Rated 5 out of 5 stars

From ordering to delivery Style our…

From ordering to delivery Style our home was great. Customer services was very efficient in answering any questions I had. The delivery was very good giving you a 3 hour slot and then the driver would call 30 minutes before arriving. Definitely would use again as they are very competitive and have some great items on their website.
Rose Yazdani

25 March 2026
Rated 5 out of 5 stars

Absolutely thrilled with my new sofa

Absolutely thrilled with my new sofa! From start to finish, the entire experience has been exceptional. The customer service team were friendly, helpful, and genuinely went above and beyond to make sure I was happy with my choice. Delivery was smooth, on time, and handled with great care.

And the sofa itself? Even better than I imagined, beautifully made, incredibly comfortable, and the perfect addition to my home. You can really tell there’s quality in every detail.

I couldn’t be happier and would highly recommend to anyone looking for both great products and outstanding service!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Bedroom Furnitue

Lovely furniture. Great price. Helpful staff. Delivered on time. Super efficient company. Would not hesitate to purchase from this company again. Would highly recommend.

6 March 2026
Rated 4 out of 5 stars

Very helpful staff and answered quickly…

Very helpful staff and answered quickly to any emails sent. I only gave 4 stars because the delivery options were quite limited and they only seem to allocate delivery slots once a week so the first week it wasn't suitable so I had to wait another week before they came back with a rescheduled date. However I am very pleased with the furniture I ordered. I would happily order from them again providing I wasn't in a hurry for the goods!

6 March 2026
Rated 5 out of 5 stars

First class service!

First class service. Good range of products and prices are very reasonable, but what impressed me most was their customer service and efficiency which was exceptional, a rare commodity these days. Happy customer.

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor experience with warranty

Unfortunately I need to review these as 1 star. Please be warned if items fail in warranty an are replaced the warranty time lapses from the initial purchase! The mattress I purchased didn’t last and is unusable.
They charged me part for a replacement under warranty but then won’t honour a new warranty. Then sent me to Dura who sent me back to style my homes and refused to help.
Looking back I should not of had to pay part when it failed under warranty the first time. Be warned

4 March 2026
Unprompted review
Style Our Home logo

Reply from Style Our Home

Thank you for your feedback. Our standard warranty provided is 12 months although certain products are provided with an extended manufacturer warranty, in this case 5 years. Following initial usage of 4+ years, the manufacturer replaced the mattress with an associated fair usage charge accepted upon replacement. Subsequently, following almost 4 years further usage of the replacement, the supplier was unable to proceed with an additional exchange as the warranty period commences from initial usage as opposed to resetting with any replacement provided. We have noted cumulative usage of approximately 8 years of the purchase and regrettably the continued use surpasses the original warranty period provided by the mattress provider.  Our sincere apologies we were unable to assist further in this instance however we were happy to provide contact details for the supplier as per your request to discuss further.

Rated 2 out of 5 stars

Chairs not included with dining table.

Had a look at there website for the first time and was interested in the dining table, I emailed them to say is the chairs included and they said not, so why put a picture on with a dining table and chairs if it's just a table, I very nearly bought it.

23 February 2026
Unprompted review
Style Our Home logo

Reply from Style Our Home

Our product listings for dining tables do also include lifestyle/room set images for illustrative purposes and in select listings tables are imaged with chairs to allow customers to visualise items in situ. In this instance, customer services clarified your email enquiry that as per listing, the item title indicated dining table as reflected in the RRP, which was clarified prior to any potential purchase. Thank you for your feedback and apologies for any disappointment.

Rated 2 out of 5 stars

Delivered the wrong item

Delivered the wrong item, when i spoke to them they said its the right item but the wrong image! Cant say im overly happy they do answer the phone but the returns policy is rubbish no date given for return i asked for it asap was told they would contact me within 7 days which i dont think is good enough when its there error

9 February 2026
Unprompted review
Style Our Home logo

Reply from Style Our Home

Thank you for your feedback. As per the recent communication with our customer services, the consignment was delivered correctly, although apologies for the design enhancement/modification by the supplier which was inconsistent with the imagery online and hence not to your satisfaction. The item qualified for a free return based upon the amendment. In this instance both items ordered were accepted for return although in terms of the return's procedure, we do kindly request to retain the original packaging to facilitate an efficient return. Based upon the disposal of the entire packaging of both items received, we were unable to fast-track the collection with an express carrier, since our nominated carriers would require the items securely packed for onward transportation. Our in-house logistics have now completed the collection within 7 days of your request and safely returned the items, with the refund promptly processed. Our apologies for any inconvenience and we hope you can source a suitable alternative.

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