studioshake.co.uk Reviews 150

TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with refunds, often waiting months without resolution and receiving no response to their inquiries. People also expressed dissatisfaction with the product quality, noting that items received were often substandard, cheap, or broke quickly, sometimes not matching the descriptions or images online. Reviewers frequently mentioned receiving incorrect items, such as the wrong size, color, or even a different product entirely, and found the return process to be slow and deliberately obstructive, with strict requirements for proof of postage. Conversely, a small portion of people felt satisfied with the product quality, describing items as having great design, being top-notch, and feeling premium, with some even praising the prompt delivery and perfect fit of cases. Some customers also noted that their cases were protective and stylish, fitting well and holding up brilliantly over time.

What people talk about most

Product

Customers had ambiguous experiences with product quality and fit, with many praising the premium feel,... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many customers praising the top-notch quality, premium... See more

Order

Consumers find order experiences to be ambiguous, with some expressing satisfaction with their purchases,... See more

Refund

Users describe negative interactions with refund, with many customers reporting significant delays, some... See more

Return policy

People report ambiguous experiences with the return policy, with some customers returning items due to... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Easy website to navigate, quick checkout, and rapid delivery. The iPad smart case is top-notch quality and the stand angle is perfect for watching videos. Spot on experience.

Rated 3 out of 5 stars

Beautifully designed products and brilliant UK-based service. The leather wallet case is so classy and keeps my phone completely safe. Will absolutely be a repeat customer.



Contact info

2.4

Poor

TrustScore 2.5 out of 5

150 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Zero communication

Zero communication. Case has not arrived and a partial refund for postage has been processed but no-one will reply to my email to give me a tracking number (maybe cos it doesn't exist) or refund the cost of the case. Will give it another 24 hours before reporting to trading standards and my bank. Avoid at all costs!

8 June 2026
Unprompted review
Rated 3 out of 5 stars

Easy website to navigate

Easy website to navigate, quick checkout, and rapid delivery. The iPad smart case is top-notch quality and the stand angle is perfect for watching videos. Spot on experience.

1 June 2026
Unprompted review
Rated 3 out of 5 stars

You can tell this isn't a cheap

You can tell this isn't a cheap knockoff. The leather wallet case feels amazing in the hand and the card holder inserts are solid. Brilliant design and fast UK dispatch.

31 May 2026
Unprompted review
Rated 2 out of 5 stars

Be careful with this company

Be careful with this company. The quality of the products are low and when they break there are no one responding. I’m now waiting 4 weeks after contacting them multiple times. I bought two of their iPad cases. Both broke the first week of normal use.

5 April 2026
Unprompted review
studioshake.co.uk logo

Reply from studioshake.co.uk

Hi Kasper,

we have tried to locate your replacement for the green case that was shipped and have been unable to as it seems to have been lost in transit. I have issued you a refund for this part of your order. Thank you and apologies for the delay

Rated 1 out of 5 stars

DREADFUL

DREADFUL! I ordered a case on 4TH MARCH 2026 but when received it was not as hoped so returned for refund. I supplied proof of postage and they confirmed receipt. Still awaiting refund THREE MONTHS LATER. I keep emailing and each time they reply 'we will respond in 3/5 days' ...complete joke and AI? Now sending their details to Bank to their fraud service as I have come to the conclusion this cannot be a legitimate company

4 March 2026
Unprompted review
studioshake.co.uk logo

Reply from studioshake.co.uk

Hi Ani,

I have now processed a full refund in line with your direction to the original payment method.

Your refund will be received within 3-5 working days, thank you for your patience on this matter.

Rated 3 out of 5 stars

Beautifully designed products

Beautifully designed products and brilliant UK-based service. The leather wallet case is so classy and keeps my phone completely safe. Will absolutely be a repeat customer.

30 May 2026
Unprompted review
Rated 3 out of 5 stars

The card slot case is exactly.

The card slot case is exactly what I was looking for. Slim, protective, and looks incredibly smart. Studioshake has quickly become my go-to for tech accessories.

26 May 2026
Unprompted review
Rated 3 out of 5 stars

First time ordering from

First time ordering from here and I'm well impressed. The iPad smart case feels premium and looks very smart on my desk. Supporting a proper UK business makes it even better.

24 May 2026
Unprompted review
Rated 3 out of 5 stars

Took advantage of the promo

Took advantage of the promo to get a couple of card slot cases and a new iPad smart case. Studioshake never disappoints. Delivery to Scotland was super quick and everything was packaged beautifully.

18 May 2026
Unprompted review
Rated 3 out of 5 stars

Brilliant value, thank you!

Bought the leather wallet case for my husband's new iPhone and he's over the moon with it. The stitching is perfect and it feels very durable. Brilliant value, thank you!

19 May 2026
Unprompted review
Rated 3 out of 5 stars

Had a quick question

Had a quick question about which iPad smart case size I needed for my model and customer service got back to me within the hour. Incredibly helpful and friendly. Case arrived quickly and fits like a glove.

19 May 2026
Unprompted review
Rated 3 out of 5 stars

I hate carrying

I hate carrying a bulky purse so the card slot case is an absolute lifesaver. It fits two cards perfectly without adding any massive bulk to the phone. Really sleek design, highly recommend Studioshake.

19 May 2026
Unprompted review

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