studio10beauty.com Reviews 55

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Whilst the makeup itself is good the containers themselves are v poor quality and on 3 occasions now I have had faulty pumps that you cannot get any of the makeup out. Even though unused in original... See more

Rated 5 out of 5 stars

I'm new to STUDIO 10. Everything I bought is fabulous for me. I'm 69 yrs; the foundation & colour correcting palettes cover well, blend beautifully & leave a gentle glow. Perfect for travelling too. I... See more

Rated 5 out of 5 stars

Wow, just wow! I recently bought a 4 stage starter bundle. The products arrived beautifully packaged and all of them felt superb on my skin. The medium (02) perfect canvas foundation was a little too... See more

Rated 5 out of 5 stars

I've tried a few products from Studio10, but recently I've tried their new Hydra Fusion and I am absolutely blown away - it's replaced foundation for me! My skin is glowy, plump and feels hydrated and... See more


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3.5

Average

TrustScore 3.5 out of 5

55 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Foundation

I just ordered my second skin perfect repair canvas foundation in medium. I absolutely love it. It doesn’t set in my lines, has really good coverage, but doesn’t look heavy on my skin. Really pleased with it. Arrived quickly. Definitely going to try their lipsticks next

30 August 2024
Unprompted review
Rated 5 out of 5 stars

The perfect set …

Ordered about 5 things- the compact foundation, the glowpexion the compact primer and concealer, the lip pencil and brow pencil. This is EVERYTHING you need! It’s the best set. I’m away with my family and as her make up is so old I gave her my set and bought it all again. She’s thrilled and so am I, I am 48 she’s 72 and she commented it’s so natural. Like a better version of us! Thank you 🙏 xxx

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Non existent customer service

I placed an order for a number of items including the refining powder. On arrival and unpacking the powder was damaged and broken inside.
I messaged in the hope someone would contact me to arrange a replacement. No one did. I rang Monday ,Tuesday and now Wednesday. All you get is receptionist telling you no one is available. Whatever time you ring. She says she will pass your query on and someone will call back.
No one has contacted me . I am so frustrated and insenced by Studio 10s appalling customer service . Their products are not exactly cheap. I expect better from them.
Also the supposedly amazing plumping lip liner is just a gimic, doesn't make any difference. The glow complexion bronze cream just makes you look orange. So basically for the pleasure of coughing up nearly £100 I got a very expensive foundation which is the only thing I can say is good.
Don't believe these gushing glowing reviews, check out trust pilet for honest reviews. Wish I had.
Very disappointed with this company , obviously money grabbing but no care or respect for their customers. Just beware if you find you need a replacement or refund. I doubt you'll get one!

7 August 2024
Unprompted review
Rated 3 out of 5 stars

Weird Glow-Plexion

I have a lot of products from this company,hit and miss i would say.Usually if its a miss its probably because i have ordered the wrong product,which will happen when you can only get it online.However I have to remark about Glow-Plexion though,this product is weird, its almost impossible to remove,i can't use it at all because i can not face the removal.I have much better glow products.

31 July 2024
Unprompted review
Rated 1 out of 5 stars

Do not buy Studio 10 Youth Lift…

Do not buy Studio 10 Youth Lift Glow-Plexion.The amount you get for the cost is an absolute rip off.Why is this company being allowed to get away with this I do not know,but they should be stopped.I am sure this isnt the only product of theirs that looks like you are getting alot for your money,but on closer inspection you realise you are not.PLEASE AVOID.If you dont want to be ripped off.!!

14 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. States you get a full refund if not satisfied but no one answers your emails or calls you back. 3rd day if chasing now! Shocking service

28 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service by Wendy

Bought a product from Studio 10, unfortunately for me the product didn’t work. I contacted the company ref a return. Wendy responded to my email in super quick time and my money was refunded straight away, absolutely brilliant. I would have no problem recommending this company . Thanks Wendy.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

Terrible to deal with

Entered wrong address into delivery info but rang WITHIN 5 minutes to amend but was told the order was already processed and couldn't be altered. Asked to cancel but told not possible.

Horrible, snotty, unhelpful attitude.

5 April 2024
Unprompted review
Rated 1 out of 5 stars

NO CUSTOMER SERVICE

I have been using this company for a while... I love the products even though they are expensive so have spent hundreds of £'s ... they have stopped responding to emails... they have not delivered a part of my order... they spam me every day with many emails so I"ve now resorted to replying to every single one demanding they contact me. I will change my review WHEN they reply to me and send the item they have been paid for or I will have to take this further.

4 February 2024
Unprompted review
Rated 4 out of 5 stars

Great products, takes Ionger to reach customer service

UPDATE :a repalcement box has been dispatched and received in 48h, the products seem good. Giving 4* instead of 5 because of the long waiting time in case you need to get in touch with someone.

I have been trying to reach someone by chat or email the last 3 hours or so. My box arrived EMPTY, i ordered 5 products last week and paid around £120 for them. If i don't hear from them by the end of the week I will speak with my bank to revert the payment.

22 January 2024
Unprompted review
Rated 5 out of 5 stars

Honour their money back promise

Can’t fault this company. I’ve had a few things from them but wasn’t happy with my last purchase as it didn’t suit my skin. Emailed them and within minutes received an email back from customer support. I got a full refund for the product no questions asked and was told not to return the item but to pass it onto a friend, which I did, I will continue to shop with this company as their customer service is excellent.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Good quality product although a little on the expensive side

I’m absolutely delighted with Studio 10. Depending on work or going out I use the daily defence, blush, glow and canvas the moment. They feel great on my skin along with my skin routine. I would recommend. They are on the expensive side but they offer a discount for the first order. I did top up on the Black Friday sale. The customer service is quick and efficient.

12 November 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely love these products

Absolutely love these products, a bit on the expensive side compared to what I'd normally buy but well worth every penny! Excellent customer service, very pleased with the products- well worth a try! 😊

25 November 2023
Unprompted review
Rated 5 out of 5 stars

Pumping Blush - the best

Im a bit of a beauty junkie, I have tried so many different blushers but the Pumping Blush is head & shoulders above the rest. In texture, application & feel. It lifts and brightens perfectly. Working from home I don’t like wearing too much makeup, and a few little pumps of this and it’s all I need. Glowing.

Great in the summer too when you have a tan too…. Thank you Studio 10

16 November 2023
Unprompted review
Rated 5 out of 5 stars

So happy I tried Studio 10 products.

Didn't know if this company was going to be as good as they make out, but I have to admit I'm so happy I went with my gut instinct. I'm turning 50 and have noticed my usual make up just isn't looking good on my skin anymore. Seen Studio 10 online, and went for it. Wow, first of all my skin feels so much smoother, got a lovely warm glow, it's not cakey, doesn't make your lines even more prominent, it really compliments my skin so much. Colours are beautiful, you only need a small amount, it product goes on perfectly with their brush. Honestly treat yourself, you will love how it makes you look and feel.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

I love Studio 10 products

I love Studio 10 products! All of them are high quality and deliver the promised effects. The foundation is AMAZING and I now have my whole family using it - who also adore it. I have not tried any of the brands products that I don't completely love so can't understand the negative feedback from some...I guess you can't please them all!

10 November 2023
Unprompted review
Rated 2 out of 5 stars

I ordered the youth Glowplexion

I ordered the youth Glowplexion. Not impressed. It lasted a couple of weeks and then I could not get anymore from it quite disappointed as I used a well known brand before. I also ordered the eye and lip pencils which were nice but nothing special. I did contact the company but not heard anything back. Will I order again? No. I also noticed that when I received my order I was asked to review immediately and earn points? Why?

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely blown away!

I've tried a few products from Studio10, but recently I've tried their new Hydra Fusion and I am absolutely blown away - it's replaced foundation for me! My skin is glowy, plump and feels hydrated and protected all day. I would highly recommend!

1 October 2023
Unprompted review
Rated 1 out of 5 stars

SCAM company

SCAM company. The glow blusher is really thin and wears off after half an hour, the eye pencil lasts about 5 mins, the foundation is patchy. None of the products are any good that i tried and when you try and contact them you get nowhere. The number on their website doesnt even work, the number on their facebook takes you to a "receptionist" who then palms you off and says someone will contact you! These guys are a joke!

10 August 2023
Unprompted review

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