Excellent Customer Service and after sale process. Student Flight and Linh Chi from Parramatta Branch (NSW) has been fantastic. We had a group Booking for two families ( 10 People) t... See more
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We booked an extensive trip to the USA through Student Flights and the service provided by our travel agent was outstanding. She helped organise the whole trip including car hire accommodation, flight... See more
trip to Ularu, Alice Springs, Ghan to Adelaide and return to Sydney, went very smoothly. Tours and events suggested were worthwhile and entertaining. Would have no hesitation in using your staff mem... See more
Our trip organized by Student flights at Erina N SW by Brittany Pyne was faultless and made 4 weeks of travelling very easy. The crew and general staff are outstanding. Evelin out tour coordinator... See more
Company details
Information provided by various external sources
At Student Flights we believe that the freedom to travel belongs to everyone, which is why we are committed to making travel accessible to Australia’s youth. With over 20 years’ experience creating amazing trips for 18-30’s travellers and students; we are here to make sure your next dream trip, is always, the adventure of a lifetime.
Contact info
South Brisbane, Australia
- 131 669
- customer.relations@studentflights.com.au
- studentflights.com.au
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Flights
I found that rhe agent i was dealing with did not follow things up e.g. sending through the e-tickets and ar another stage I had to ask for the updated e-ticket to show that she had booked aisle seats for me.
I found that aspect a bit frustrating that I had to keep following up with her about these items when it should just be done automatically.
Helpful
Tara was great. Very professional and was able to help with my flight bookings as soon as I walked through the door. Asked all the right questions and I would be more than happy to use Tara and Student Flights again in the future.
Great customer service
This is the first time, any travel consultant has emailed me to see how the trip went. Thank you Tara.
Lacked on clear advice and follow-up
Hi,
I booked a flight home with a stop-over at Singapore airport. I was advised by the travel agent that I would not have enough time to catch the connecting flight to Melbourne and to spend a night at Singapore airport.
I realized while I was travelling that I did have time and at the airport I was lucky enough that there were 5 seats available to get on the earlier flight, saving me an entire night at the airport! If I had not enquired about this I would have wasted 9 hrs in transit!
I also purchased a pass to stay in the Singapore airport lounge. However after purchasing I realized my credit card already gave me priority access. I am waiting to hear back from travel agent about a refund, which I enquired about nearly a month ago.
Great service, great trip.
Everything was fantastic. I keep using them. The only thing I don't get through them is travel insurance. I go elsewhere for that. The company they use, Covermore are particularly terrible. They were unable to help me when I was hospitalized on a trip I had. I was forced to pay the hospital fees out of my own pocket and it took Covermore several months to reimburse those expenses.
Apart from that Student Flights are fantastic.
Student Flights - Robina
I always deal with Maxine at the Robina office. She is always helpful and timely with her quotes.
Great experience
I had a horrible experience with a different company earlier this year and was nervous about booking flights through Student Flights. They were really helpful through the process, saved me money, and really did their job well.
Excellent. Friendly and professional.
Brent was so efficient and accommodating. I would recommend him and student flights to anyone.
very helpful with no real issues to contend with
had a little trouble due to the person I was dealing with having a baby but was looked after by other staff who were helpful. would recommend student flights & also recommend that no matter who you book your holiday with that you personally contact accommodation & tours to confirm your bookings.
Brodie Lys Mathews
I would just like to let my absolute praise for Brodie Lys Mathews from Student flights in Whitfords be known.
She is the most helpful, pleasant and motivated flight representative I have ever dealt with.
She is an asset and to be highly regarded by the company.
Convenience and nice staff!
Thank you for providing us convenience in flight booking. More importantly, the staff, especially Leah Prenc-Sadler, are really nice and fully service-minded.
Unfortunately last time I will book with SF or FCG
Happy for you to review the lengthy notes between myself snd customer relations on my file.
Would like to put the entire experience behind me and move on.
Speak to Chris Goods and his manager. Jodie
Thanks
great at matching price
It is a great and easy way to buy your tickets, however, the prices they found are not always the best and is it better to look prices on flight yourself and they will match it.
Accommodation not booked correctly
My accommodation was not booked correctly and we were without accommodation upon arrival in Cancun. I will be writing a letter of complaint to follow this issue up.
Best prices, great service!
Flew premium economy to Singapore at an excellent price thanks to the skills of our favourite travel agent from Student Flights!
BNE-PNP Flight
Natasha, Brad and Tara assisted me with my last minute plan with no hassles.
Been dealing with Natasha Ali for my family's flights arrangement and she came through with flying colours each time.
Thank you.
Excellent!
The service in store was great and the trip was perfect, everything was simple and organised well. thank you. I will be recommending this company to others.
Excellent staff.
I am so glad I chose student flight as they worked within my budget to get me the right ticket.
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