I had some challenges with my booking, but I want to highlight how incredibly helpful Suzi from Student.com was. He took the time to follow up with me, checked in regularly, and made sure everything... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I had many doubts and questions at the beginning, but a very kind and helpful representative named Suzi assisted me. She answered everything quickly, clearly, and in a very organized way. I’m still... See more
Company replied
As an international student who received my visa quite late, I am very pleased with student.com for attending to my needs and ensuring I am able to get an accommodation on time at Dublin Nest. I am al... See more
Company replied
I would like to express my appreciation to my experience manager Dineshkarthik, who reponses to my questions fairly quickly. I could not access the vimeo on the website so he sent a youtube link to me... See more
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Company details
About Student.com
Written by the company
Student.com - Find your perfect home
Written by the company
- We are here to help you find your perfect home away from home at university.
- With over 1.25 million student beds listed in 500+cities and over 135 countries, we are here to find your student accommodation no matter where you want to study.
No Hidden Fees, No Charges
Here to help you every step of the way
No hidden fees, no charges, Student.com provides a totally free service to help you every step of the way when booking your student accommodation.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 0800 652 4582
- contact@student.com
- student.com
4.6
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
amazing customer service and really helpful
I initially contacted student.com to help me search for any type of accommodation. They found me a few options and were really helpful every step of the way especially when the property was completely unresponsive and cancelled my booking. I would like to specially mention Shristi Shah who went out of her way to help me look for places when I was almost stranded due to the random cancellation. She was always replying to messages quickly and made my whole experience a lot easier so huge thanks to her! I would definitely recommend student.com in helping to book accommodation.
8 September 2023
Unprompted review
Reply from Student.com
Thank you for sharing your experience with Student.com. We're delighted to hear that we could assist you in finding accommodation and that Shristi went above and beyond to help you, especially during a challenging situation. Your positive feedback means a lot to us, and we truly appreciate your recommendation.
Once again, thank you for choosing Student.com, and we wish you a comfortable and enjoyable stay in your new accommodation.
Honestly the guy was just very helpful
Honestly the guy (Muskan Kohli) was just very helpful, was able to find a place that fit our requirements when we have been struggling for a long time to find a place.
Made a WhatsApp group for my friend and I so that contact between us was easy.
5 September 2023
Unprompted review
Reply from Student.com
We're thrilled to hear that Muskan was able to assist you finding a place that met your requirements and made the process smoother for you and your friend.
Thank you for choosing Student.com, and we hope you have a fantastic time in your new home!
Great agent
No delays, the agent Muskan Kohli is very supportive and helpful. He also answered every question that comes to our mind as soon as we asked.
5 September 2023
Unprompted review
Reply from Student.com
Thank you for your positive feedback! We're glad to hear that Muskan was prompt and helpful with their support throughout your experience.
Thank you for choosing Student.com, we wish you all the best at your new uni.
I’m delighted with the overall experience.
It was really a great experience with student.com. I highly recommend if you are tired of looking for the perfect accommodation. Also I would like to thank my consultant Dineshkarthik. He was quick responsive and obliging throughout the process.
30 August 2023
Unprompted review
Reply from Student.com
Thank you for your fantastic recommendation! We're thrilled to hear that you had a great experience with Student.com and found the perfect accommodation with the help of Dinesh. Providing quick and responsive service is our priority, and we're delighted that he was able to assist you throughout the process.
Thank you for choosing Student.com, and we wish you a wonderful stay in your new accommodation!
I had a great experience with Muskan…
I had a great experience with Muskan Kholi. He’d helped me get my room and was very kind and respectful. I got a room that was within my personal preference and Muskan had made the process VERY easy and less stressful as I was in need of accommodation. I received fast replies, answers to any questions and overall a good service.
24 August 2023
Unprompted review
Reply from Student.com
Thank you for sharing your wonderful experience with Muskan! We're delighted to hear that he was able to help you find a room that matched your personal preferences and make the process easy and stress-free. Providing excellent service and timely assistance is our priority.
Thank you for choosing Student.com, and we hope you have a fantastic stay in your new room!
Helped me find fast and affordable…
Dineshkarthik Helped me find fast and affordable student accommodation,
My name is Maleleka and if you havent secured housing yet, this is the place to go.
16 August 2023
Unprompted review
Reply from Student.com
Thank you for your kind words and recommendation! We're delighted to hear that Dinesh was able to assist you in finding fast and affordable student accommodation.
Wishing you a comfortable and enjoyable stay in your new home!
I was fortunate to be linked up with…
I was fortunate to be linked up with Sunil, a pleasant and patient agent who helped me with the process and my queries!
21 August 2023
Unprompted review
Reply from Student.com
We greatly appreciate your feedback, and we're thrilled to hear about your positive experience with Sunil. We know how important it is to have a helpful and patient agent when going through the accommodation process.
It's wonderful to know that Sunil was able to assist you throughout the process and address all your queries. We aim to provide the best possible support to make your accommodation search as smooth as possible.
Thank you for choosing Student.com, and we wish you a fantastic experience in your new home!
Excellent service
Excellent service, extremely helpful and definitely Recommend
19 August 2023
Unprompted review
Reply from Student.com
Thank you for your kind words! We're delighted to hear that you had an excellent experience with our service and found it to be extremely helpful. Recommendations like yours mean a lot to us, and we appreciate your trust in Student.com.
It was vey quick and easy to do
18 August 2023
Unprompted review
Reply from Student.com
Thank you for your feedback! We're thrilled to hear that you found the process of securing accommodation through Student.com quick and easy. We always aim to provide a smooth experience for our users.
Thank you for choosing Student.com, we wish you a fantastic experience in your new home!
Satisfactory
The process has been very smooth and it is very satisfactory as DineshKarthik was able to find me a property that does not need a UK based guarantor as that would have taken a long time on my side. I’ve been struggling to find a property myself the past few weeks. It was a good decision to submit an application through student.com and DineshKarthik has been very helpful and efficient throughout the whole process. Would definitely apply through student.com again!
17 August 2023
Unprompted review
Reply from Student.com
Thank you for sharing your positive experience with us. We're thrilled to hear that your journey with us, guided by Dinesh, has been smooth.
We understand the challenges that can come with finding accommodation, especially when dealing with guarantor requirements. We're glad that Dinesh was able to find a suitable property that aligns with your needs and eliminates the need for a UK-based guarantor.
We're also delighted that you would consider using our services again in the future. We're here to support you and make your accommodation journey as seamless as possible.
Thank you for choosing Student.com, and we wish you the best in your new accommodation!
Stay away at all costs
Be very wary of using this company. In my experience they used pressure sell techniques including telling us there were few rooms left and many people waiting to book so we needed to hurry. In such a high pressure market as london this justs add to the anxiety of trying to find accommodation. We felt pushed into making a booking before we were ready and once we had done that we could get no contact from our consultant. Really terrible experience - stay away at all costs.
10 August 2023
Unprompted review
Reply from Student.com
We're sorry to hear that you felt pressured during the booking process. We know that finding suitable accommodation is a significant decision, and our aim is to always provide a positive and stress-free experience for our customers.
We regret that you weren't able to receive the level of support and communication you expected from our consultant. Your concerns have been noted, and we will investigate what has happened and use your feedback to improve our services and ensure a better experience in the future.
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and dissatisfaction you've encountered during your interaction with our company. We appreciate your feedback and will work to ensure a more positive experience in the future.
Muskan service was exceptional
Muskan service was exceptional. Muskan was willing to help as I was able to get a prompt response to every of my question.
12 August 2023
Unprompted review
Reply from Student.com
Thank you for taking the time to share your feedback with us! We're thrilled to hear that Muskan provided you with exceptional service and was responsive to all your questions.
We understand the importance of prompt and thorough assistance, especially when it comes to finding suitable accommodation. We're glad Muskan was able to meet your expectations and provide you with the support you needed. we wish you a fantastic and comfortable stay in your new home!
Great Experience
Muskan Seth was very responsive and helped answer all of my questions. I appreciate the time and effort that was put into helping me find a place to live.
14 August 2023
Unprompted review
Reply from Student.com
Thank you for sharing your positive experience with us! We're delighted to hear that Muskan was responsive and helpful in addressing all your questions.
We understand how important it is to have your questions answered promptly and accurately while searching for accommodation. Your acknowledgment of Muskan's efforts is greatly appreciated, and we're here to support you every step of the way.
Thank you for choosing our services, and we wish you a fantastic and comfortable stay in your new home!
A BIG SHOUTOUT TO MISS ISHITHA SHAH
A BIG SHOUTOUT TO MISS ISHITHA SHAH
Honestly thank u so muchhhh for all the help and support without her I wouldn’t have a room at Liverpool and if u guys need guidance in finding a cosy room just seek her out she is honestly an amazing person. She is a 10/10 ;)
14 August 2023
Unprompted review
Reply from Student.com
We want to extend a heartfelt thank you for your shoutout to Ishitha! We're thrilled to hear that her help and support made such a positive impact on your accommodation search in Liverpool.
Your kind words truly mean a lot to us, and we're glad to know that Ishitha provided you with exceptional assistance. We're here to make your accommodation journey as smooth as possible, and it's fantastic to see that she achieved that for you.
Your appreciation means a lot to us, and we're grateful for the opportunity to be a part of your accommodation search. Thank you for choosing student.com!
Dinesh Karthik was very helpful when I…
Dinesh Karthik was very helpful when I was in need of an accommodation.
He was very quick in his response and overall the process was very smooth
14 August 2023
Unprompted review
Reply from Student.com
Thank you for sharing your positive experience with us. We're delighted to hear that Dinesh was able to assist you efficiently in finding accommodation. It's wonderful to know that his quick responses and dedicated support contributed to a smooth and hassle-free process for you.
We truly appreciate your feedback and the trust you've placed in our services.
Wishing you all the best in your new accommodation journey.
Student.com is amazing with helping me…
Student.com is amazing with helping me find a place to live during such a stressful time. They are able to help at anytime with any question. I contacted so late and they managed to get me an amazing accommodation with an amazing offer. So helpful couldn't recommend enough. Shristi shah was so helpful with me thought the whole experience.
12 August 2023
Unprompted review
Reply from Student.com
We greatly appreciate your kind words and positive feedback regarding your experience with Student.com. It warms our hearts to hear that we were able to assist you in finding suitable accommodation during a stressful period.
We're committed to providing support whenever you need it, and we're thrilled that we could address your questions and concerns. It's wonderful to know that you're satisfied with the accommodation and offer provided.
We'll be sure to pass on your appreciation to Shristi for her assistance throughout your journey..
We wish you a comfortable and enjoyable stay in your new accommodation!
Excellent service
Sunil Sam who was our booking consultant was extremely helpful and went above and beyond to answer all my questions and queries and was very professional and helpful. He helped guide me through the process and took the stress away from finding the accommodation for my daughter
11 August 2023
Unprompted review
Reply from Student.com
We are truly grateful for your kind words and feedback about your experience with Sunil. We're thrilled to learn that he provided exceptional assistance and went the extra mile to understand and address all your questions and concerns.
It's fantastic to hear that Sunil's guidance helped ease the process of finding housing for your daughter. We know how important it is to ensure a comfortable and secure living environment, especially for students.
We'll be sure to pass on your appreciation to Sunil for his outstanding support. We wish your daughter the best experience in her new accommodation!
Dineshkarthik is very patient and kind
Dineshkarthik is very patient and kind. He helped a lot and responded quickly all the time. High quality service 👍.
10 August 2023
Unprompted review
Reply from Student.com
Thank you for taking the time to share your positive feedback with us! We're delighted to hear about your experience with Dinesh. It's wonderful to know that his patience and prompt responses made a significant impact on your journey with Student.com.
We truly appreciate your kind words and are here to assist you whenever needed.
Thank you for choosing Student.com, and we hope you enjoy a comfortable experience at your new accommodation!
Honestly Muskan was really helpful…
Honestly Muskan was really helpful showed me exceptional service and followed up with me on every single step. Student.com was the best!
9 August 2023
Unprompted review
Reply from Student.com
We're delighted to hear that Muskan provided you with exceptional service and went above and beyond to assist you throughout every step of your journey.
We're thrilled that Muskan's dedication and follow-up made your experience even better.
Thanks for choosing student.com, we hope you have a wonderful stay in your new student home!
Sincere thanks to student.com team
No regrets after choosing student.com as my mentor in helping me out finding best suitable accommodation for me in London for my soon to commence course. Special thanks to Mr.Dinesh Karthik who was constantly in touch with me as a mentor , he is polite, knowledgeable and really helpful at every point I got stuck or had a doubt upon. Sincere thanks to Mr.Karthik & entire student.com team for making my journey hustle free.
9 August 2023
Unprompted review
Reply from Student.com
We're thrilled to hear about your positive experience with student.com! It's fantastic to know that Dinesh, was able to assist you effectively in finding the ideal accommodation for your course in London.
We take pride in providing dedicated support to our students, and we're delighted that Dinesh's guidance, politeness, and knowledge were instrumental in making your journey hassle-free.
Your appreciation means a lot to us, and we're grateful for the opportunity to be a part of your accommodation search. Thank you for choosing student.com!
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