I had some challenges with my booking, but I want to highlight how incredibly helpful Suzi from Student.com was. He took the time to follow up with me, checked in regularly, and made sure everything... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had many doubts and questions at the beginning, but a very kind and helpful representative named Suzi assisted me. She answered everything quickly, clearly, and in a very organized way. I’m still... See more
Company replied
As an international student who received my visa quite late, I am very pleased with student.com for attending to my needs and ensuring I am able to get an accommodation on time at Dublin Nest. I am al... See more
Company replied
I would like to express my appreciation to my experience manager Dineshkarthik, who reponses to my questions fairly quickly. I could not access the vimeo on the website so he sent a youtube link to me... See more
Company replied
Company details
About Student.com
Written by the company
Student.com - Find your perfect home
Written by the company
- We are here to help you find your perfect home away from home at university.
- With over 1.25 million student beds listed in 500+cities and over 135 countries, we are here to find your student accommodation no matter where you want to study.
No Hidden Fees, No Charges
Here to help you every step of the way
No hidden fees, no charges, Student.com provides a totally free service to help you every step of the way when booking your student accommodation.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 0800 652 4582
- contact@student.com
- student.com
4.6
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exemplary Customer Service
From the first point of contact until accommodation was secured, Chandana took personal responsibility of any stress and responded to questions and queries as soon as feasibly possible via text with full clarity, having reached out to providers for me if necessary. After securing a late placement opportunity, it wasn’t necessarily ideal to find accommodation at such short notice in the heart of London but Student.com and Chandana made it no trouble and after the process I can truly say you can really trust the customer service to deliver.
13 September 2024
Unprompted review
Reply from Student.com
Thank you for your thoughtful feedback! We’re so pleased to hear that Chandana was able to provide such dedicated and personalized service throughout your accommodation search. It’s wonderful to know that she helped ease any stress and made the process smooth, especially given the short notice and the challenge of finding a place in the heart of London.
Your trust in us means a lot, and we’re thrilled that we could help you secure your accommodation. If you need any further assistance in the future, don’t hesitate to reach out. Wishing you all the best in your new home!
I really appreciated on the services…
I really appreciated on the services provided from Mr Dinesh, he’s a lovely and kind people to trust with.
13 September 2024
Unprompted review
Reply from Student.com
Thank you for your kind words! We’re delighted to hear that you had a great experience with Dinesh and found him to be trustworthy and kind. If you ever need any further assistance or have more questions in the future, don’t hesitate to reach out. We’re always here to help!
I am satisfied
25 August 2024
Unprompted review
Reply from Student.com
Thank you for sharing your feedback! We’re happy to hear that you’re satisfied with our service. If you need any further assistance in the future, feel free to reach out. We’re always here to help!
Nice experience
Nice experience! Dineshkarthik helped me through the process and made it very easy throughout
15 August 2024
Unprompted review
Reply from Student.com
Thank you for sharing your experience! We’re delighted to hear that Dinesh made the process easy for you. If you need any further assistance or have any more questions, don’t hesitate to reach out. We’re always here to help!
Reply from Student.com
Thank you for your feedback! We’re happy to hear that Dinesh was a great help to you. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!
Great gesture
As mentioned earlier. I experienced regarding cooperation from ur side is very good, specie. Dineshkathik sir, he is the person, who helps me in every phase, give me the proper guidance
Thanx
31 August 2024
Unprompted review
Reply from Student.com
Thank you for your kind feedback! We’re delighted to hear that Dinesh provided you with guidance and support throughout the process. It’s always our goal to ensure that our customers feel well-assisted at every step. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Sheffield 3 Accommodation
Mr. Kelvin Lee (Head of South East Asia) helped me patiently to sort out my room. Thank you so much for assisting me. Recommended place for students to live
4 September 2024
Unprompted review
Reply from Student.com
Thank you for your feedback! We’re thrilled to hear that Kelvin was able to assist you patiently in finding your room. We appreciate your recommendation and are glad we could help make the process easier for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Thank you Dineshkarthik for helping me…
Thank you Dineshkarthik for helping me to solve the problems and his attitude is very good!👍🏻
4 September 2024
Unprompted review
Reply from Student.com
Thank you for your kind words! We’re delighted to hear that Dinesh was able to help you solve the problems that arose and that you appreciated his positive attitude. If you have any further questions or need assistance, feel free to reach out. We’re here to help!
Student.com was always kind and…
Student.com was always kind and courteous to me. When I faced something uncomfortable, they always helped me and gave me best advice:) I super appreciated what they've done for me.
27 August 2024
Unprompted review
Reply from Student.com
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us and that we were able to provide you with the support and advice you needed.
Your appreciation means a lot to us, and we’re always here to help. If you have any further questions or need assistance in the future, don’t hesitate to reach out.
Really good service!
Dineshkarthik helped me throughout the process and was really patient even though i had lots of requests and lots of delays during the process. Really appreciate this service!
8 August 2024
Unprompted review
Reply from Student.com
Thank you for sharing your experience! We’re delighted to hear that Dinesh was helpful throughout the process, Your satisfaction is our top priority, and we’re glad we could assist you. If you need any further help or have more questions in the future, please feel free to reach out. We appreciate your kind words and are here to support you whenever needed!
I would like to Ishita alot
I would like to Ishita alot . The help provided by her on behalf of student.com was really awsm and well done. Thank you so much
5 August 2024
Unprompted review
Reply from Student.com
Thank you for your kind words! We’re thrilled to hear that Ishita provided you with excellent assistance on behalf of Student.com. If you ever need further help or have any questions, don’t hesitate to reach out. We’re here to support you!
Exceptional Service (Ask For Kelvin Lee)
This service was recommended to me by a friend and I have no regrets. Sydney's housing market is incredibly competitive, and I struggled to find anything suitable on my own. Mr. Kelvin Lee stepped in and contacted everyone necessary, making the entire process significantly easier. He found accommodations that perfectly matched my preferences and budget.
Mr. Kelvin's efforts made the process 100x easier, and to be honest, I wouldn't have been able to find housing this quickly without his help. I highly recommend this service to anyone in need of student accommodation.
Thank you student.com and thank you Mr Kelvin especially. :)
16 July 2024
Unprompted review
Reply from Student.com
Thank you so much for sharing your positive experience with us! We’re delighted to hear that Kelvin was able to assist you in finding your new home in Sydney. It’s wonderful to know that his efforts made the process easier and matched your preferences and budget.
Your recommendation means a lot to us, and we’re glad that we could be of help. If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.
Thank you again, and enjoy your new accommodation!
Mr Sunil Sam has been a great help
Mr Sunil Sam has been a great help in guiding me sort things. He replies almost immediately and is very kind. Definitely recommended to go through student.com!
21 June 2024
Unprompted review
Reply from Student.com
Thank you for sharing your positive experience with Sunil We’re thrilled to hear that he was prompt, kind, and helpful in guiding you through the process. Your recommendation means a lot to us. If you need any further assistance, please don’t hesitate to reach out. Enjoy your new accommodation!
He is very helpful and patient with me…
He is very helpful and patient with me as I asked many questions and he's able to comply with every single question I have. Always found a solution to any problem as well.
25 May 2024
Unprompted review
Reply from Student.com
Thank you for sharing your experience! We're delighted to hear that our team was helpful and patient, answering all your questions and finding solutions. Providing excellent service is our top priority, and we're glad we could assist you so effectively. If you need further assistance, please feel free to reach out. Enjoy your new accommodation!
Student Accomodation
Ishita Gandhi helped a lot with accomodation booking! Really very very good person!
23 May 2024
Unprompted review
Reply from Student.com
Thank you for sharing your experience! We're delighted to hear that Ishita provided excellent assistance with your accommodation booking. We aim to ensure our team offers the best support, and it's great to know she made a positive impact. If you need any further help, please feel free to reach out. Enjoy your new accommodation!
Anjali have been very responsive to all…
Anjali have been very responsive to all requests, and I am really grateful!
21 May 2024
Unprompted review
Reply from Student.com
Thank you for sharing your positive experience with Anjali! We're delighted to hear that she has been very responsive to all your requests. Your feedback is greatly appreciated, and we'll make sure to pass along your gratitude to her. If you need any further assistance, please don't hesitate to reach out.
Awful scammers
Awful. My booking agent was Kiara Singh. I made a booking which I then wished to cancel straight away. I was told she would process the refund (April 28th) and it would take 7-10 days… it is now May 17th and I still do not have this refund and she is ignoring every attempt at contact, and so are student.com….
SCAM!!!
17 May 2024
Unprompted review
Reply from Student.com
Thank you for your review we are currently investigating this and working with the accommodation partner that you booked to confirm the status of this refund, our team will be in touch with you directly to share further details.
Sunil Sampras
I’m a student from Singapore, embarking on a 1 year study programme in London. In the search for a studio apartment, I was put in touch with Sunil, a consultant with Student.com.
Sunil was efficient, understanding, and knowledgeable. He was quick to resolve my concerns throughout the booking process, and expertly dealt with some issues that arose from technical glitches on the site.
I highly recommend Student.com, and kudos to Sunil for his professionalism.
14 May 2024
Unprompted review
Reply from Student.com
It sounds like you had a great experience with Sunil and Student.com! Finding accommodation can be quite stressful, especially when you're moving to a new city for studies. It's fantastic to hear that Sunil was efficient, understanding, and knowledgeable, making the process smoother for you. Good luck with your studies in London! If you need any more advice or assistance while you're there, feel free to ask.
Reply from Student.com
We're glad to hear that you found our responses quick and helpful! Providing timely assistance is one of our top priorities. If you have any more questions or need further assistance, feel free to reach out to us anytime.
Excellent and fast service
Thanks to Dineshkarthik, my accommodation booking was smooth and efficient. Dineshkarthik was very responsive to all my messages, and provided detailed information to ensure all the booking procedures were done securely. Excellent service that is highly recommended.
8 May 2024
Unprompted review
Reply from Student.com
We're delighted to hear that Dinesh provided you with such excellent service! Ensuring a smooth and efficient booking process is one of our top priorities, and we're glad that Dinesh was able to assist you effectively. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us!
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