STT Logistics Group Reviews 196

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication, making interactions pleasant and efficient. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized and attentive approach. Reviewers are particularly impressed with the quick response times and the smooth, hassle-free process from start to finish. However, some customers also noted concerns regarding marketing communications.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, responsiveness, and... See more

Service

Users describe positive interactions with service. Many customers praise the clear and consistent... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight excellent communication, with agents... See more

Response time

Customers consistently note positive experiences with response times. Many praise the quick and clear... See more

Customer communications

Reviewers mention positive feedback about contact. Customers consistently praise the clear, consistent, and... See more

Based on these reviews

Rated 5 out of 5 stars

Abby did a great job communicating and coordinating with me for the transport of my car. Although I didn’t receive bids as soon as I thought I would, I consistently received emails that reassured me t... See more

Company replied

Rated 5 out of 5 stars

We, at Haul American Transport, had a good experience working with STT & Alejandro on this load. He had knowledge of the load needing to be hauled and reached out quickly to get any answers he didn’t... See more

Company replied

Rated 5 out of 5 stars

Where do I start, first off, Carlos negotiates with me a fair rate for both parties. Then he communicates with me the whole time. Finally, he follows up and gives me great feedback on his experience... See more

Company replied

Rated 5 out of 5 stars

A reliable broker. I had a pleasure to work with Gustabo, He is a great agent very professional and responsive keeping great communication between both parties carrier and client. We definitely... See more

Company replied


Company details

  1. Transportation Service

Written by the company

STT Logistics Group is the most trusted provider in heavy hauling, offering our clients a moving experience beyond comparison. We have more than 40 specialists and a wide variety of affiliated shipping companies and trucks that allow us to transport any type of cargo to and from anywhere in the world. You call, we haul, that's all!


Contact info

4.8

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. Daniel Hernandez stayed in touch throughout the entire trip. We’re very satisfied.

22 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We appreciate your feedback and are pleased to hear that your trip went seamlessly. Daniel’s commitment to communication is something we value highly, and we’re glad it made a difference for you.

Rated 5 out of 5 stars

They are very professional.

9 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Your recognition means a lot to us. We strive to maintain the highest level of professionalism in everything we do, and we’re delighted that it shows.

Rated 5 out of 5 stars

Helpfull and Accurate info always is provided

We hauled two tractors for them; both facilities had a dock on both ends, making it easy to work. Looking forward to working with this broker again.

9 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for trusting us with the tractor haul! Having docks at both ends made the job smooth, but it was the collaboration with your team that truly made it efficient. We appreciate the opportunity and look forward to many more successful moves together.

Rated 5 out of 5 stars

Abby did a great job communicating and…

Abby did a great job communicating and coordinating with me for the transport of my car. Although I didn’t receive bids as soon as I thought I would, I consistently received emails that reassured me that Abby hadn’t forgotten me and that my car was pending to receive offers. Once an offer was made, Abby reached out immediately and I was easily able to go through the rest of the process. Car arrived with no issues and arrives straight to my new apartment. Thanks Abby!

6 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you so much for the 5-star review and for trusting us with your vehicle's transport. We are thrilled to hear that Abby’s consistent updates gave you peace of mind throughout the process.

Rated 5 out of 5 stars

We at Bmp Transportation had a great…

We at Bmp Transportation had a great experience working with STT Logistics . We were in communication the whole time and everything went smoothly Great Job.

2 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you, BMP Transportation! Collaboration with your team was like clockwork: precise, reliable, and always on time. Smooth communication made the difference, and we’re proud to have delivered the kind of logistics experience that keeps everything moving without a hitch. Here’s to raising the bar together on every mile ahead.

Rated 5 out of 5 stars

Great company to work with

Great company to work with! Communication on point. Would work with again.

8 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Clear communication is our favorite GPS. We’re thrilled that our paths crossed and that we could deliver exactly what you needed. Partnerships like this make the long hauls worth it. Can’t wait to get the next load rolling with you!

Rated 5 out of 5 stars

Working with Manny was an amazing…

Working with Manny was an amazing experience. We love moving freight for these guys. They are always very responsive and take the time to get the necessary information to the drivers and dispatches of our company. Thanks for all the hard work. Let’s keep America moving.

1 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Manny is a rockstar, and we’re glad to hear his proactive approach makes your job easier. Thanks for being a great partner in moving freight across the country. Let’s keep it going!

Rated 5 out of 5 stars

Wonderful communication and easy to…

Wonderful communication and easy to talk to and was very helpful with making sure everything was going smoothly.

3 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We truly appreciate your feedback! Making the process feel easy and keeping everything on track is always our goal, so we’re glad that was your experience. It was a pleasure working with you, and we look forward to keeping things moving smoothly on the next one!

Rated 5 out of 5 stars

Great communication

Great communication and a pleasure to work with.

3 April 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We believe great communication is the engine that keeps everything moving smoothly and working with you made the ride even better. It was truly a pleasure on our end as well, and we’re looking forward to the next one!

Rated 5 out of 5 stars

Highly recommended

Highly recommended, fair rates and helpful carrier reps.

31 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Fair, reliable, and supportive, that’s the standard we hold ourselves to every day. We appreciate your recommendation and look forward to delivering the same experience on every load.

Rated 5 out of 5 stars

Texas trip

Great job love workig with you guys

27 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you! Building strong relationships with carriers like you is what it’s all about. We appreciate your partnership and look forward to more work together.

Rated 5 out of 5 stars

Great broker to work with

Great broker to work with. Everyone was courteous and quick to get carrier contract and rate confirmation through. Also a plus that we didn't have to deal with minimum authority age!

17 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for your kind words! We’re glad to hear the process was smooth and efficient for you. Our team works hard to keep communication quick and straightforward. We appreciate the opportunity and look forward to working together again!

Rated 5 out of 5 stars

Mario was excellent to work with under…

Mario was excellent to work with under very short notice. Went out of the way to find us the best rates and knew how to deal with customs and importing which made things so much easier than someone with no experience. Great job, will use again!

7 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

When timing is tight, experience makes all the difference and Mario proves that every time. From securing competitive rates to handling customs smoothly, we’re proud to deliver that level of service. Thank you for trusting us, we’re ready whenever you need us again.

Rated 5 out of 5 stars

He was great an informative great guy

He was great an informative
Great guy

11 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the kind words! We’re glad the experience was both informative and enjoyable. Our team strives to make every interaction clear, helpful, and personable—so it’s great to know that stood out. We look forward to continuing to deliver that same level of service in the future.

Rated 5 out of 5 stars

Good broker to work with they don't micromanage load was simple easy everyone was respectful

Very pleasant experience we moved a few different loads for this broker no micromanagement

12 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

We’re grateful for your trust and partnership! Knowing that moving multiple loads with us was a pleasant experience means a lot. We believe in empowering our carriers no micromanagement, just clear communication and smooth coordination. Thank you for choosing STT Logistics Group, and here’s to many more successful hauls together.

Rated 1 out of 5 stars

Constantl harassment from this company

This company has been harassing me for over 3 years! I regularly receive phone calls, texts, and emails asking if I have any equipment I need transported. Their phone calls show as "Potential Spam" so I ignore them. But they always leave a message. I have blocked multiple phone numbers but they call from new numbers. I have asked them to stop multiple times, I have even been told I would be removed from their "list". I have complained to the Better Business Bureau a few times, filed FTC complaints, Yelp complaints, yet the harassment from STT Logistics continues! Horrible company! Short of changing my phone number and abandoning email accounts, I'm at a loss for what else I can do to stop STT Logistics from continuing to harass me! Just STOP!!!!

9 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Because we could not identify your contact information from this review, we kindly ask that you please send us an email at info@sttlg.us
with the phone number(s) and/or email address that are receiving these communications. This will allow our management team to investigate the issue, locate the source of the contact attempts, and make sure your information is permanently removed from any outreach lists.

Your feedback is important to us, and we genuinely want to make this right. Once we receive your information, we will address it promptly to ensure you no longer receive any communication from our company.

Rated 5 out of 5 stars

Really good experience

Really good experience. Clear communication, responsible moves and quick response. Will definitely pull loads for them again

12 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Strong communication and fast support are priorities for our team, so feedback like this means a lot. We truly appreciate the professionalism on your end as well and look forward to working together on many more loads in the future.

Rated 5 out of 5 stars

Great company to work with

Great company to work with. Perfect communication and customer service. 100 percent recommend!!!

9 March 2026
Unprompted review
STT Logistics Group logo

Reply from STT Logistics Group

Thank you for the great review and recommendation. It means a lot to know the communication and service met your expectations. The opportunity to work with you is truly appreciated.

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