We have had heating fitted and serviced by Strysen for nearly 40 years, without any problems. Having put off installing Air Conditioning for last three years this year became unbearable (3rd heat w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It's great when a company exceeds your expectations and goes above and beyond to help you out. After a terminal boiler breakdown Strysen Heating responded to the challenge where others had turned awa... See more
Ultra-fast response to my call and very friendly. Serviced our boiler and later replaced a couple of components in my C.H. system and all fine. 10 months after the boiler service I called a differ... See more
Brilliant job done with minimal fuss! The Strysen engineers pulled out all the stops to get to me to replace 5 radiators on a Friday afternoon, knowing that I needed this done urgently due to a deadl... See more
Company details
Information provided by various external sources
Domestic and commercial heating engineers celebrating our 40th anniversary. For 24 hour emergencies or free quotes please call 0121 308 0962.
Contact info
Clarence Road 127, B74 4AU, Sutton Coldfield, United Kingdom
- strysen.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great work from Dave and the team
Great work from Dave and the team. New Panasonic heat pump is working brilliantly
Air source heat pump installation
Service: Survey, system design and installation of a 7kw Vaillant air source heat pump, new radiators and pipework.
The installation by the team was undertaken late Feb/ early March 2026 and completed with great efficiency and professionalism. This involved the complete removal of the existing boiler, radiators and pipework, replacing them with a system appropriate for an air source heat pump.
More than 6 months in use and the system (heating and hot water) is working really well, meeting all my expectations.
I would heartily recommend Strysen for this type of installation.
Grant Aerona R290 9Kw Heat Pump Install…
Grant Aerona R290 9Kw Heat Pump Install 15m from house.
The Strysen team were very experienced and professional.
Quality of work was excellent.
They work as if it was their own home, going the extra mile to improve install quality.
They use pipe bending where possible to keep flow rates optimum. Using High quality components to ensure best efficiency ie High KVs 3 port valves and good filters to ensure minimum restriction again improving efficiency.
My personally chosen location resulted in Heat Pump 15m from house, Strysen had no problem installing while keeping system flow rates as if it were within 1 meter of my house.
System is running beautifully and whisper quiet. Household of 5 can have back to back showers and had no problems.
Highly recommend them and will be using them for all future plumbing work.
Outstanding Service
We have had heating fitted and serviced by Strysen for nearly 40 years, without any problems.
Having put off installing Air Conditioning for last three years this year became unbearable (3rd heat wave 2026 and in our 70’s). I gave Strysen a call and within days Dave had Surveyed the property and quote was received. Three weeks later it was fully installed on a 30 °C day.
Excellent service from Strysen as always, a big heart felt thanks to Dave and his team.
Excellent service from start to finish
Excellent service from the initial quote to completion. The engineers fitted a boiler and also air conditioning. They worked really hard, especially on clearing a blocked pipe - lots brilliant problem solving and determination on that job! Really considerate and polite and all left clean and tidy. Highly recommended.
Great local installer for Heat Pumps
Looked around, was having trouble finding a good installer who covered the Midlands then found Strysen on my doorstep.
Very happy, they gave good advice and also listened when I wanted something else.
Install (Grant R290) took 5 full days Mon-Fri, they worked very hard for all of it!
First month it's been working very well for hot water and heating
I recently had a new boiler installed…
I recently had a new boiler installed by Strysen Heating & Electrical – a Worcester Bosch 8000 40kW Regular boiler – and I couldn’t be happier with the service.
Roger provided the initial quote and was clear, helpful and very professional from the start. Simon carried out the installation to a very high standard, working efficiently and leaving everything clean and tidy. David was also extremely helpful in assisting me with my Domestic & General £750 compensation claim, making what could have been a complicated process completely straightforward.
From start to finish, the whole experience was smooth and faultless. Excellent communication, high-quality workmanship, and outstanding customer support throughout.
Thank you Roger, Simon and David – I would highly recommend Strysen Heating & Electrical to anyone looking for a reliable and professional heating company.
Tap replacement
Having previously fitting a boiler for us a few years ago, we chose Strysen to replace our taps in the bathroom, kitchen and downstairs toilet.
The workmen were very polite and professional keeping us informed regarding the job throughout.
Strysen Heating
I thank Roger, Simon and team for a job well done. They have experience and knowledge that excels. Great workmanship.
Thank you gentlemen.
Quick and efficient from quote to…
Quick and efficient from quote to completion of the work.
Reliable and reasonably priced
I have recently had excellent service from this local company whilst under some pressure to deal with a boiler problem within a property for sale. Have invited them back to do some servicing for me.
Excellent service from Strysens as…
Excellent service from Strysens as always, been using them for over 30 years, when our ancient gas boiler broke down on Monday they tried to obtain an obsolete part with no luck, within 3 days they installed a new boiler, a very pleasant team to deal with and with just a week to go until Christmas pulled out all the stops to make sure we had heating and hot water for the holiday.
We had our boiler serviced by Strysen
We had our boiler serviced by Strysen. What a great company to deal with professional and courteous. Elliott, who came to service the boiler was a lovely chap, polite and did a great job. Thank you.
We have been using Strysen Heating for…
We have been using Strysen Heating for many years and always find the whole team (from Reception to fitters and surveyors) very professional, efficient and extremely helpful. They always do a great job.
Fantastic company
Used the Strysen heating ltd to drag my heating system to the 21st century. Mr David Morris, the Director of the company did the survey and advised what needed doing. Extremely friendly and knowledgeable person. Punctual, polite, and efficient planning, set a date for the job to be done quickly and his amazing team finished the job of upgrading the thermostats, hotwater tank conversion to an unvented one, sorted the bathroom ventilator fans efficiently, sorted out the showers all in 2 days. Very impressive company, engineers, and team. Highly recommend them.
Brilliant job done with minimal fuss!
Brilliant job done with minimal fuss!
The Strysen engineers pulled out all the stops to get to me to replace 5 radiators on a Friday afternoon, knowing that I needed this done urgently due to a deadline on other work. They managed to get all the work done in 2.5 hours, despite having to work around stuff in different rooms and even moving the pipework in one room. All work was done to a high standard, and they were very well mannered and a pleasure to deal with. Highly recommended.
Excellent Instalation
We would like to thank you, Simon and Harry for your invaluable assistance when called upon over the past 2-3 weeks with our 'antique' boiler and the problems we have had, particularly during a cold spell without heating! Being able to secure a gas valve at short notice when other firms were happy to respond with 'the part is now obsolete' and then to be able to install a new boiler within a matter of days. Simon and Harry have done an excellent job, we have no complaints whatsoever, they were efficient, courteous and tidy and happy to help.
Central heating system replacement
The central heating system in our property was a single pipe installation around 60 years old. Strysen quoted to upgrade the system to a twin pipe flow which necessitated removing all the old pipework, radiators and fixtures and running completely new pipework throughout the house. The boiler was also replaced.
I cannot praise highly enough the quality of the work undertaken, courtesy and flexibility of the installation team and the attitude of everyone at Strysen from Director level to office administration.
Poor customer experience
I had 4 visits from Strysen engineers to fix my boiler. I was told on two separate occasions that my boiler had been fixed. It wasn't fixed and leaked all over the floor on two occasions. I even had to call the emergency help line on a Saturday morning as the boiler was leaking all over the floor. It also took days to respond to my e mails.
Fast to respond, but..
Ultra-fast response to my call and very friendly.
Serviced our boiler and later replaced a couple of components in my C.H. system and all fine.
10 months after the boiler service I called a different plumber for a new boiler quote, as the boiler kept switching off of it's own accord.
The plumber commented that the boiler had not been serviced properly previously, confirmed by the thick gunge in the bottom of the heat exchanger, possibly causing the problem.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







