String Sports Reviews 25

I purchase, on behalf of a tennis club, large quantity of tennis balks, on an annual basis, from Stringsports.
Courteous staff and a quick service are the norm.

Would have scored 5 however order for a dozen tennis balls resulted in only 4 being delivered. It was however subsequently quickly resolved and were upgraded to 5 stars.

Excellent service and communication

Great staff, stringing, and rackets

Straight forward. Honest pricing and very quick. Would recommend

It was a straight forward and no drama experience..Placed the order and quick delivery ...Quality iitem....Sensiable price

Want to return for a smaller size but no means to start a return online and no response to my email as per instructions on the website.

Great service from everyone in the shop. Strings always done well and have variety of stock available for all your needs.

Every racket imaginable. Rainbow grips😉. Shopkeepers chill guys. Even stock pickleball my favourite sport. Highly recommend going.

Great service, friendly and helpful. Good for tennis gear - bought some lovely clothes and shoes 👍

Fantastic business and the guys can't do enough for you, would highly recommend.

Pickle bats arrived well packaged, and specifically not bent.
*Cough* Sports Direct *Cough*

Excellent service provided! I’ve been a customer of String Sports for years and still yet to have a bad experience with them.

Stuart and the team go above and beyond to help string rackets on time, To source sizes/types of shoes, to get T-shirt logos printed.

Fantastic service every time. The stringing is always done quickly and to a really high standard, and the staff are friendly, knowledgeable, and happy to help with any questions. Great customer service and a shop I trust with all my rackets. Highly recommend

Guys are always class, friendly and helpful

I got great advice on my tennis shoes. Love my barricades

I am extremely disappointed with this platform and had a very bad experience. Due to the damaged package and the missing items, I attempted to communicate by email. However, I waited for a week but received no response or solution.

Surprised I received this email to leave a review.

Unfortunately, my experience was not great at all. I ordered a padel and needed it sent out quickly to get it in time for a competitive match I was playing. I replied to the order email asking for it to be sent over night and I’d cover the extra, tried calling but you just get voicemail (why have a number).

After multiple attempts to get in touch and get a functional reply, I then emailed to cancel the order as it was clearly not being looked at or arrive in time.

4 days after I received the padel and returned it, I got an apologetic reply. Emailed them again a few days ago to see the status of my return and to get my money back. Still nothing which meant the apology was empty.

Only after I sent a threatening email saying that they had 24 hours to sort this out or I’d raise a chargeback. Magically, I have now got my refund notification (without any comms).

As a small business owner myself, I would NEVER leave a customer to fester like this. Just shocking.