This was my first time getting a piece with multiple signatures. And despite the same signing date assigned to all three it took over a month to get them all done. Just a bit confused by that. Othe... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I love Streamily as a whole, everything I've ever ordered from them has been exactly what I've expected and they make me and my friends happy beyond words! I only rated four stars for this order becau... See more
Company replied
The customer service team tried to fix the issue of my emails going to spam. But the damage was done. I appreciate the care and speed once I was finally found, but I got vague, unknowing messages off... See more
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It took awhile to get it (ordered in Dec 2025, received video in March 2026, autograph April 2026), but I do understand having to work with the actor’s schedule, but everything was smooth, I did have... See more
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Company details
Written by the company
Welcome to Streamily, where we transform ordinary moments into extraordinary experiences! At Streamily, we believe in the power of connection through shared passions and the joy that comes from engaging with the things you love. Our platform is more than just a streaming service; it's a vibrant community that brings fans closer to the creators and talent they adore. At the core of Streamily is a simple yet powerful mission – to bridge the gap between fans and their favorite talent and creators. We understand the profound impact that these connections can have on both sides, fostering a sense of belonging and creating memorable experiences. Our mission is to make these connections seamless, enjoyable, and accessible to fans worldwide. Streamily offers a unique opportunity for fans to directly interact with their favorite talent. Whether it's a live Q&A session, a personalized shout-out, or exclusive prints signed LIVE on a livestream event, our platform enables fans to go beyond the screen and engage in a meaningful way. We pride ourselves on providing a diverse range of content to cater to every interest. From anime and gaming, to on-screen talent and streaming artists, Streamily is a one-stop destination for fans seeking a variety of experiences. Whether you're a talent looking to connect with your fans or a fan seeking unforgettable experiences, Streamily invites you to join our community. Together, let's create moments that last a lifetime – because life's too short for ordinary.
Contact info
PO Box 348, 91367, Woodland Hills, United States
- support@streamily.com
- streamily.com
3.9
Great
289 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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Long wait to not get what I ordered
Ordered a print 5 months ago, after asking about it after two months I got the run-around about whether I would get I before having my order cancelled because one of the parties no longer signs for the service. Found out they had pre-signed prints still available, ordered that, finally got it minus the frame I ordered.
2 March 2026
Reply from Streamily
Thank you so much for providing your feedback. And we're very sorry to hear your experience was less than stellar!
We are aware of the talent you are referring to, and will email you directly to explain why they could not sign your order. It is extremely rare for a talent to request that we cancel and refund all the orders in their shop, but that is what happened here. We are very sorry this happened. We also wanted a different outcome for you!
We are glad that you were able to order a different print that the talent had pre-signed for us. We will contact you about the frame. If that wasn't included, we'll send it to you right away!
Thank you again for providing your feedback, and we will be in touch!
Best wishes,
Streamily Support
Very well
Very well! I just forgot I was gonna get this package. I was worried since I moved recently it’ll go straight to my old place but no! Glad that they given me a chance to change the address!!
24 February 2026
Reply from Streamily
Happy to hear this, Natalie. We're available to help anytime!
Thank you!
Best wishes,
Streamily Support
Reply from Streamily
Thank you, Hailie! 🙌
Reply from Streamily
We love hearing this! Thank you so much, Netty 😊
Best wishes,
Streamily Support
Took months
Took months. Waited over 3 months to get the signed print. There was very little updates, wasn't very timely for replies and customer service was bad.
The only reason it's not 1 star is because the celebrity did a great job.
25 February 2026
Reply from Streamily
Hi Nick,
Thank you very much for your feedback. We are truly sorry to hear you are not happy with the service you received, especially regarding the problematic fulfillment timeline.
We completely understand these concerns. We have reached out to you directly with some more context regarding the fulfillment of your order, and also to give you the opportunity to ask more questions, if you have any.
Thank you again for taking the time to leave feedback. We appreciate hearing from all our customers.
Best wishes,
Streamily Support
Streamily is excellent!
I love Streamily as a whole, everything I've ever ordered from them has been exactly what I've expected and they make me and my friends happy beyond words! I only rated four stars for this order because it took a while longer than usual to arrive, but other than that everything was perfect! ❤️
1 January 2026
Reply from Streamily
Thank you so much for your feedback, Jake!
We are so excited to hear you and your friends are so happy with the prints you've ordered from us.
Apologies that this particular order took longer to fulfill than anticipated. We are always working to improve efficiency where possible. We appreciate you and this feedback!
Best wishes,
Streamily Support
First time getting mulitple signatures
This was my first time getting a piece with multiple signatures. And despite the same signing date assigned to all three it took over a month to get them all done. Just a bit confused by that. Otherwise, no problems. Great shipping. End product looks amazing!
24 February 2026
Reply from Streamily
Thank you, Brian! We are very happy to hear that you are loving the print your ordered that was personalized by three different talent.
Apologies that the fulfillment timeline was a little longer than you anticipated. We always aim to better outline expectations for our customers, and your feedback is helpful and valued!
Best wishes,
Streamily Support
Reply from Streamily
Amazing! Our shipping team is thrilled to hear this 🙌
Thank you!
Amazing quality, super kind people
Super thoughtful gift for my partner, it meant a lot to him! Thanks for making this possible!
24 February 2026
Reply from Streamily
Thank you so much, Henry. We love hearing this! So lovely you were able to surprise your partner.
We are here to make things like this happen! 😊
Best wishes,
Streamily Support
Reply from Streamily
Thank you for your feedback!
We see that you ordered a pre-signed print, which is supposed to ship within 3 business days. Your order left our facility a day late; we apologize for that delay.
Thank you for letting us know so we can improve.
But we hope the print you ordered will bring you much joy!
Best wishes,
Streamily Support
10/10
Quick shipping, great print, loved getting the signature and message!!! Brightened my whole day
15 February 2026
Reply from Streamily
Thank you, Erin! That is awesome! Nothing makes us happier 😊
We appreciate you!
Best wishes,
Streamily Support
A pleased & repeat customer 🫶
I'm so happy with my many prints (unsure which one this review is tied to LOL)! Shipping/delivery may take a bit of time but communication is always helpful and the staff always seem proud of what they do - I would particularly like to mention "BL" and Alex. I don't see myself being able to attend any relevant cons until far in the future, so I'm grateful to have this option!
22 February 2026
Reply from Streamily
Thank you so much for your kind words, Chase! 🫶
This is so lovely to hear. We are so thankful to have you as a customer. And this is precisely why Streamily exists: to bring the Con experience directly to your home.
We are here for you anytime!
Best wishes,
Streamily Support
I'm quite happy with it
I'm quite happy with it!
I ended up buying two autographs, but I'm absolutely joyous with receiving them, high quality and came perfectly safe
23 February 2026
Reply from Streamily
We love this! All boxes ticked. Woot woot 🙌
Thank you so much!
Best wishes,
Streamily Support
Autographed Picture Delivered Great
It's the best! They protected the autographed picture with cardboard in a flat package as it got delivered to me.
21 February 2026
Reply from Streamily
Thank you for your feedback, Michael! We're so happy to hear that you received your print in pristine condition.
We hope the print will bring you much joy!
Best wishes,
Streamily Support
Amazing for fans
He did the video very quickly and did more than i even asked. Made it feel alot more personal and my friend absolutely loved his gift
5 February 2026
Reply from Streamily
We're so happy to hear that talent went the extra mile, and that you were able to surprise your friend with this lovely gift.
Thank you so much for sharing! 😁
Best wishes,
Streamily Support
Disappointed
I got a signed print for my partner’s birthday. He prefers not to have his name on signed things, so I didn’t include a name. I was expecting just a signature and maybe a quote from the character but instead it was a phrase that felt very tongue-in-cheek. Like it was mocking my partner for not wanting to include a name. Maybe the actress didn’t mean it that way. Maybe it was meant as an innocent joke with no ill will. But my partner and I are disappointed with what was supposed to be a special gift of his favorite character. It feels ruined and I don’t know what to do about it. I feel like I threw over $150 down the drain.
21 October 2025
Reply from Streamily
Hi Keri,
Thank you so much for sharing! We are very sorry the personalization the talent provided made you feel this way.
I'm glad we could connect with you directly about this issue, and that the talent is redoing the order for you. We want you to be happy with your purchase!
We will keep you posted on the replacement's progress.
Thank you again for sharing your thoughts!
Best wishes,
Streamily Support
A+ Customer Service
There was an issue with my order where I got the wrong print, but Streamily not only corrected it to send me the thing I ordered, they also allowed me to keep the other print! Customer service was A+
31 December 2025
Reply from Streamily
Thank you so much for your feedback. We are so glad to hear that it all worked out! Our priority is making our customers happy 😊.
We appreciate you!
Best wishes,
Streamily Support
You guys are very helpful and nice
You guys are very helpful and nice. But I would love to get more notifications for autographs. And I’m still waiting for my Jeremey Jordan Lucifer Morningstar autograph I ordered back in the Fall of 2025. I hope it arrives soon.
9 February 2026
Reply from Streamily
Thank you very much for your feedback, Rebecca. We genuinely appreciate it.
Your request for more (and better) notifications has not gone unnoticed. We are working on this, and your feedback helps us improve.
Additionally, we sincerely apologize for the delay with your order. We will also reach out directly to provide some more context regarding the delay, and address any other concerns you may have.
Thank you again for sharing your feedback!
Best wishes,
Streamily Support
Reply from Streamily
Thank you so much, Steven! So glad we were able to assist. We're here to help! 😊
Best wishes,
Streamily Support
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