Strapworks Reviews 

10,315
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 566 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the vast selection of vibrant colors, patterns, and durable materials available for various crafting and outdoor projects. Buyers highlight how simple it is to find exact sizes, configure custom options, and enjoy top-quality products at remarkably fair prices. Shoppers also note that orders arrive extremely quickly and are securely packaged, making the entire purchasing process smooth and satisfying. Some reviewers were not happy with color discrepancies, mentioning that specific shades occasionally appeared different from the online pictures or suffered from unexpected color bleeding. Others pointed out that these visual mismatches made certain pieces less usable for their specific creative projects.

What people talk about most

Product

Customers had positive experiences with product, noting that items matched descriptions and met their needs... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the materials and... See more

Order

Clients share positive opinions on order, highlighting how easy and quick the ordering process is. Consumers... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that packages arrive quickly and... See more

Price

Consumers find price to be very fair and reasonable for the quality received. Reviewers consistently report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Whenever I need straps or findings this is my first choice. Their materials are high quality and clearly described, and the number of colors/ types are dizzying. Ordering from someone else doesn't re... See more

Rated 5 out of 5 stars

It’s easy to order from Strapworks, and the quality of their products is excellent, not to mention the almost endless color and pattern choices. I have been using straps I bought from Strapworks for... See more

Rated 5 out of 5 stars

I was able to talk to a knowledgeable person who helped me select just what I needed. Also, years I'd called to order nylon tubing to web a canoe seat and the person I talked to set me straight and s... See more

Rated 5 out of 5 stars

When I first started my enterprise I went searching for basically low prices. What has kept me coming back is the quality and service Strap works provides. The prices a great for the quality of items.... See more


Company details

  1. Sewing Company
  2. Fabric Product Manufacturer
  3. Fabric Wholesaler
  4. Promotional Item Store
  5. Shipping Equipment Industry

About Strapworks

Written by the company

At Strapworks, we believe that if it needs to be secured, cinched, or carried, we’ve got the perfect solution for it. Starting with our very first rafting straps in 1975, we’ve grown from a small family operation into a powerhouse in the strap and hardware industry, but we’ve never lost that DIY spirit!
We aren't just selling webbing; we’re providing the tools for your next big adventure or small crafting project. Whether you’re a manufacturer looking for bulk industrial tie-downs, a pet owner searching for a vibrant new leash, or an outdoor enthusiast rigging up a custom gear rack, we’re here to help. With low-to-no minimums, we're proud to be the source for many budding small businesses as well!
What sets us apart? Customization is our middle name. We offer a wide variety of materials and we can sublimate almost any pattern or logo you can imagine right onto the strap. Looking for a pop of color? We offer powder-coating for many of our metal hardware products as well! Based in Eugene, Oregon, our team takes pride in fast shipping, high-quality craftsmanship, and friendly service from employees that actually know the product inside and out.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(10,315)

531 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered 40 items that wee being…

I ordered 40 items that wee being discontinued and received a notice that they were sold out. I was discouraged and wished that the item was taken down before I placed my order, or at least provided a partial order.

1 May 2026
Strapworks logo

Reply from Strapworks

Jeffrey,

Please accept my apology. I will talk with our team to see that we monitor quantities more closely and more quickly mark items "OOS" and/or pull them from the category.

Tom Foster-CEO

Rated 5 out of 5 stars

Website was easy to navigate

Website was easy to navigate. Good selection of products. Shipped on time. No issues. Quality products with reasonable prices. Will definitely order again. Great company. Customer service oriented.

19 April 2026
Rated 5 out of 5 stars

Perfect for Purse/Bag Handles

My straps were shipped right away and arrived well packaged. They are very easy to sew or rivet - I used mine for straps on bags. Sometimes it is just so much easier to use "strappage" rather than making straps from fabric. Plus, I found these to work well with sliders; sometimes fabric handles can get too bulky. I will be ordering more over time. Thank you for a great product! PS: Customer service was very helpful as this was the first time I ordered from them and had questions on the different materials.

22 April 2026
Rated 1 out of 5 stars

No communication. A month for shipping.

From the time of purchase till the next bit of communication from Strapworks was 15 days. I believe it would have been much longer if I hadn’t reached out to customer service, inquiring about the status of my order. The website says to allow 5-10 days for shipping, by the time I get my order it will be about a month.

So far no apology, discount, refund, or any explanation why it took them so long and required me prompting them, to finally mail my order, which I was charged almost a month ago.

22 April 2026
Rated 5 out of 5 stars

The people were very helpful, the robots were not.…

I was able to talk to a knowledgeable person who helped me select just what I needed. Also, years I'd called to order nylon tubing to web a canoe seat and the person I talked to set me straight and said to use some kind of (can't remember) Poly because nylon stretches too much. Now, years later, all of the YOUTUBE instruction I found online were no good whatsoever.

21 April 2026
Rated 5 out of 5 stars

They were the closest thing to the…

They were the closest thing to the older Creedmoor coat buckle that I lost in the first match of the season. Had to slightly relieve the catches to mate with the receiving side and was good to go a half hour after opening the package.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Customizing is fun

The options to customize a belt - I needed it for a trip that includes a plane and could choose the plastic buckle. My grandson liked the colors and tried it on - too big for his 7 year old body but he let the extra hang down.

19 April 2026
Rated 5 out of 5 stars

Group strap order labels

The straps I ordered were quality and delivered in a timely manner. All good! The only thing I would say is if they were labeled, size wise, that would be helpful. They were tied off and grouped together in like size, but I ordered quite a few straps , so a label would have made it a bit easier., but all good

9 May 2026
Unprompted review
Rated 3 out of 5 stars

Elastic Thickness Not Enough

Wish the elastic strap I purchased was thicker. I was after more web/canvass consistency with just a little stretch, but instead I got something thinner than even my normal elastic belts.

17 April 2026
Rated 2 out of 5 stars

Mixed Bag Experience

Ordering was easy from the website, with lots of quality options to choose from. Checkout went as expected, with delivery via UPS 3 day Express selected. Tracking appeared that showed it had been put on a delivery truck and was out for delivery. Then a notice from UPS saying the package was being returned to sender, due to address being incorrect? Back to Eugene and then shipped via USPS…………..
Arriving about a week Later than originally scheduled. Two Stars is Generous.

21 April 2026
Unprompted review

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