StrapsCo.com Reviews 430

(Most of my comments are not about Straps as a company.) For a number of years, I wore a Garmin Smartwatch. I bought many watchbands from Straps and never had a problem. When my watch battery started to drain more quickly, my husband & I started looking for a replacement. My husband told me that my next watch wouldn't be a Garmin because of cost. Our first replacement was a Google. What a miserable excuse for a watch! We both returned them. I went my separate way and bought a Rival. I'm still learning and adjusting to it, plus grumbling because no one likes change. Rival provided 2 bands with the watch, but they were all rubber. Last evening was my first attempt at changing the band. Cussing was involved. My husband finally got the band changed this morning. I just visited your website to see what you offered for a Rival. While nothing was specifically identified, with some creative searching I was able to find some bands. (Rival requires a 22mm connection.) Everything I could find in 22 mm was rubber. I ordered 2 bands. I know I won't be thrilled with them, but I'll (probably) keep that to myself.

My partner is using the Vivoactive 4s.

THE BANDS THEY SELL DON'T FIT. I have bought her two different ones from StrapsCo. and they both had the same issue - the metal prong is slightly too short. You can clip them in just fine and they look good, but if you give them a tug, the whole thing pulls out of the Garmin itself.

If you search online, you'll see several third party Vivoactive 4s straps have this issue where the prong is a little too small and this company sells those.

StrapsCo makes you pay for the return too so I wouldn't bother with buying again unless you have the time and money to keep returning these cheap straps.

I have a Venu 2 strap from StrapsCo and they're fine, but avoid the Vivoactive 4s. If you never catch your watch on anything then maybe this will work fine for you.

The website does not allow you to post reviews and some people online are saying they only post their high star reviews. BEWARE.

Edit:
Their response says they didn't know about the straps not fitting correctly. In their response, they noted they'd test the strap it to ensure it fit and worked so take from that what you will.

Also regarding selectively deleting reviews, maybe they don't, but their site has an issue where you can't leave a review. A search online about people not being able to leave reviews shows this is not new.

They have since reached out to fix the issue so we'll see what happens.

"Thank you for reaching us, and we apologize for the inconvenience.

We’ll go ahead and send the replacement (Active Band for Garmin Vivoactive 4S – White) as soon as possible, and we’ll make sure to test it before shipping to ensure proper fit and function."

Edit 2:
They sent me some new replacement pins which fixed the issue. Wish it wasn't an issue in the first place, but at least it's resolved. Had to leave an unprompted review here just to fix it, but I'll leave this up as a cautionary tale. Adjusted my rating from 1 to 3 stars.

Reasonable priced, easy to navigate website, and orders come correct.

If the instructions were clearer I would have rated the product as a 4star. Read them carefully and study the videos. The product looks and works fine.

Straps makes it easy to find straps that I would not be able to find without going through straps.
Good quality products and they make it easy.

Great selection and customer service.

Good quality, good prices!

usually get fitbit accessories from strpsco.

All went well except I worry the leather band may be to long. I didn't see anywhere to make sure that it is not to long. My wrist is only 6". The mesh band that I have from Straps is very long, but doesn't show.
Otherwise the ordering process is easy.

Website is easy to use. Product is great. I love the elastic stretchy bands, they have lasted years and I just bought new ones in 3 different colors.

Great selection

Always great selection of bands at very fair prices

easy to find easy to understand short turn around

Today I placed my 3rd order of leather straps from StrapsCo.com and I am thrilled to be placing this order. The company ships fast, and their quality is unbeatable. I won’t be ordering from any other company again. Their selection is unbeatable and their prices are more reasonable than anywhere else I have found. Most importantly, the quality is unbeatable, their order process is simple and their customer service is exceptional.

Your website is easy to navigate. Plus you have a very wide selection of straps in all price ranges.

Ease of ordering, selection, discounts, and the buy two get one free.

This is my second purchase from StrapsCo.com. my first purchase was a jubilee bracelet (22) that makes my panda dial stand out. I bought another Jubilee (20) for my Tissot Carson dress watch. Can't wait to receive it. Their bracelets are very good quality.

I love your leather straps. I have bought them in the past and will keep coming back due to the quality of the straps. Thanks. Also great customer service.