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Stove Experience Reviews 2

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TrustScore 3.5 out of 5

3.6

Fireplace Store
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Company details

  1. Fireplace Store
  2. Boiler and Heating Service

Contact info

3.6

Average

TrustScore 3.5 out of 5

2 reviews

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1-star

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Rated 5 out of 5 stars

Excellent company

If it were possible, I’d award a whole galaxy of stars to Stove Experience. Recommended by my chimney sweep, they exceeded my hopes and expectations in every way. Eoin’s knowledge of, and enthusiasm for his subject is boundless, and together with Ben and his team of fitters, he made the whole process of choosing and installing a replacement stove an absolute pleasure. I’m delighted with everything they’ve done, and would like wholeheartedly to thank everyone at Stove Experience for all their kind help, courtesy and strict attention to detail.

8 December 2018
Unprompted review
Rated 1 out of 5 stars

Very disappointed with this company's …

Very disappointed with this company's installation and customer services. After 7months of complaining about the stove they fitted we still haven't had the issue resolved and are now left with a stove that's not been installed to the manufacturers recommendations. The job has been ridiculously unsatisfactory from day one. We have multiple photos to show the mess that we've been left with for anyone who's interested. I personally wouldn't recommend this company to anyone.

4 February 2018
Unprompted review

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