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Storyworth Reviews 

65,011
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 4,473 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the weekly thought-provoking prompts and questions extremely helpful for remembering past life memories and easily organizing wonderful family stories. People also genuinely appreciate the built-in proofreading capabilities, and they note that customer support representatives are always prompt and very helpful. Some reviewers were not completely happy with the limited editing functions and rigid formatting constraints when trying to finalize their printed books. Consumers additionally mentioned specific difficulties with photo spacing, managing drafts, and the recurring risk of accidentally deleting content without an undo feature.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to navigate,... See more

Product

Customers consistently note positive experiences with product, finding the final published books to be... See more

Quality

Users describe strong satisfaction with quality, highlighting that the final published book is top shelf,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and prompt support for... See more

Service

Reviewers highlight great satisfaction with the service, noting that people are kind, very helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The coaching questions are very helpful to get started.Don’t worry about grammar , spelling, etc, when finished your Story, select proof writing and errors will be corrected. In addition all question... See more

Rated 5 out of 5 stars

I enjoy writing the stories because I love these trips down Memory Lane. Somehow, writing a story pokes at my memory and more details emerge. My style of writing is informal, and SW proof-reader has m... See more

Rated 5 out of 5 stars

I love the idea that practice can improve my ability to tell stories. Storyworth’s prompting questions are good at getting the memories flowing—and like that I don’t have to use the suggested titles o... See more

Rated 5 out of 5 stars

It has been a pleasure working with Storyworth. Having questions supplied is beneficial and gets your creative juices going. My husband and I tend to treat the same question similarly but very diff... See more


Company details

  1. Scrapbooking Store
  2. Publisher

About Storyworth

Written by the company

At Storyworth, our mission is to help people tell their most meaningful stories. Since 2014, we've been the trusted leader for family storytelling, offering two great ways to create memory books.

With Storyworth Memoirs, you can tell a lifetime of stories through a year of thought-provoking weekly questions. Then, preserve them for generations in a beautiful keepsake book. Memoirs make a perfect gift for a loved one or for yourself.

Storyworth Celebrations are the easiest way to create a high-quality book of pictures, memories, and wishes from everyone. All you need to do is set up the project and invite friends and family to contribute. We’ll take care of keeping the project on track and make sure your beautiful keepsake book is ready to be printed.

At Storyworth, we believe everyone has a story worth sharing.

STORYWORTH MEMOIRS

STORYWORTH CELEBRATIONS

Millions of Stories

Written by the company

Millions of Stories have been told with Storyworth
Everyone has a story worth sharing. Across the globe, storytellers have told millions of stories with Storyworth, one question at a time.

30-day Money Back Guarantee

We offer full refunds within 30 days

If for any reason you’re not thrilled with your Storyworth purchase, we offer full refunds within 30 days, as long as no books have been printed. Printed books can not be returned or exchanged.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

65K reviews

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4.7

All reviews

(65,011)

4,218 reviews in the last 12 months

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Rated 4 out of 5 stars

Good experience overall

Good experience overall. I was very satisfied with the final published book. My one complaint is that an Undo feature needs to be included in the program software. It is to easy to inadvertently delete a question or story already written.

18 July 2026
Rated 3 out of 5 stars

I like the finished book

I like the finished book. I didn't particularly like (or use) the questions. I appreciated the texting experience when I got irritated enough to contact someone for help. I strongly DISliked the frustration I experienced for MONTHS because there was no explanation of "comments." I still don't "get" why that section is even there. I had months of trying to figure out why I had two different copies of every story; and I think my book includes some rough drafts because I did most of my editing in the "comments" section, whatever the heck that section is! I also lost at least one story by trying to simply delete a duplicate story. I especially didn't like that the formatting is so very limited - no system for the use of bullets, numbering, heading, indenting etc. I am currently trying to find a self publisher for my 150 poems and short stories which I had hoped to publish through Storyworth but can't because of the formatting issue. I have that rough draft ready when I find a company to work through.

6 September 2026
Storyworth logo

Reply from Storyworth

Hi there! Thanks for taking the time to share such detailed feedback with us. We’re glad to hear that you like the finished book, but we’re truly sorry for the frustration and confusion you experienced along the way.

We especially understand how frustrating it must have been to spend months trying to understand the comments section, deal with duplicate stories, and worry that some of your editing may not have carried over as intended. We’re also sorry to hear that you lost a story while trying to remove a duplicate.

Your feedback about formatting is very helpful as well. We understand how important features such as bullets, numbering, headings, and indentation would be, especially for someone hoping to publish a collection of poems and short stories.

We really appreciate you sharing your experience. Feedback like this helps us understand where the experience can be improved, and we’ll make sure your comments are passed along to our team. If there is anything I can help with, don’t hesitate to reach out. ~Jamie

Rated 5 out of 5 stars

I love Storyworth

I love Storyworth! My mom has really gotten into typing up her responses to the prompts. She includes pictures too. Then my siblings and I can read and respond to her entries, and it has opened up topics to talk about with her. I love that we can choose and even write prompts too. Highly recommend!

3 September 2026
Rated 5 out of 5 stars

This has been a wonderful gift

This has been a wonderful gift. I get to reminisce about various events in my life and think about how I percieved those things at that time. I’ve been amazed at how my perspective has changed over the years and how I can see those events differently.
I hope thisbrings joy to my family to read about my past adventures.

Thanks for creating this great site!

4 September 2026
Rated 4 out of 5 stars

Mixed bag of questions.

I am glad to have a collection of questions, but I did not enjoy not seeing them all in advance. As I like to be thoughtful about my answers, I did not always feel like I could respond within a week, as it would take more emotional effort than I could avail.
Now I am happy to see the entire collection of questions and even change some out!

24 August 2026
Rated 3 out of 5 stars

Difficult to save articles to…

Difficult to save articles to Storyworth for the book.
In final review I noticed several articles were missing. I obviously did not save them correctly.

28 August 2026
Storyworth logo

Reply from Storyworth

Hi there! Thanks for reaching out. I’m sorry to hear that some of your articles were missing when you reviewed your book. I understand how frustrating it must have been to discover that, especially after putting so much time into your stories.

It sounds like some of the articles may not have been saved correctly, but we’d be happy to help you look into this. If you can share the titles of the missing articles via email, we can take a closer look and see what we can do to help. ~Jamie

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