Storm Industries Reviews 

99
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, most reviewers were somewhat happy with their experience overall. Consumers appreciate the compact size and powerful performance of the tools, finding them extremely useful for daily cleaning tasks around workshops, vehicles, and yards. Many people note how well the devices integrate smoothly with their existing battery lineups from major brands. Some reviewers were not happy with the customer service, pointing out unhelpful communication and frustrating delays when seeking assistance. Others also mentioned receiving items with unexpected battery compatibility problems or defective units that were hard to exchange. Buyers felt that the lack of reliable support made resolving these delivery and product issues quite challenging.

What people talk about most

Product

Consumers find product performance to be ambiguous, with many reviewers praising the compact design,... See more

Quality

Users describe ambiguous interactions with quality, as experiences with this device vary widely. While many... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Response time

Clients share negative opinions on response time, frequently reporting that emails are ignored and phone... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting that the product is super... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product itself was great, but the shipping time was extremely long—about 80 days, nearly three months from ordering. I had started to lose confidence and was close to requesting a refund when it f... See more

Company replied

Rated 3 out of 5 stars

Ordering was fine but the lost order process left me wondering where the F was my order. Despite using Shop to track the order( pretty much useless) calling and emailing several times, I was no furth... See more

Company replied

Rated 4 out of 5 stars

I have to say, I really enjoy this blower. I use it in my wood shop to clean up my workbench, and I’ve also used it on my cars, even to blow snow a couple times (Alaska)—love it for both. The only... See more

Company replied

Rated 4 out of 5 stars

Storm jet blower 2.0.. Arrived quickly. Thought maybe a bit expensive but actually it works great for me. Mainly use to blow water from mirrors. Alloys and trim etc after washing. Using with my Maki... See more

Company replied


Company details

Written by the company

Designing the future of compact blowers.


Contact info

3.2

Average

TrustScore 3 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(99)

85 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't state that it is compatible with…

Don't state that it is compatible with devises that it Isn't, And then respond that I have to buy the battery that apparently only works with! And apparently the 60 day warranty is not worth its word, It seams as if there is a lot of false advertising

23 October 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi Gerald,

We’re very sorry for the confusion and frustration regarding compatibility and the warranty. We take feedback like this seriously and want to make sure our product descriptions are accurate and clear.

Please contact us directly at info@stormindustries.co
so we can review your order and discuss a resolution. We appreciate the opportunity to address your concerns and improve your experience.

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY THEY SEND…

DO NOT BUY FROM THIS COMPANY THEY SEND OUT ITEMS WHICH ARE NOT COMPATIBLE
PLEASE READ THE REPLY BELOW HAVE TO BIN THE ITEMS
THIS IS GOING ON FOR MONTHS

Hi Joseph,

Thank you for sending the video. After reviewing it, it appears that the issue is related to battery compatibility. Since the blower is functioning correctly but not compatible with the battery you ordered, it is not eligible for a return or replacement under our policy.

We recommend checking the blower’s specifications and using a compatible Milwaukee battery to ensure proper operation.

We appreciate your understanding. Please let us know if you have any further questions.

Sincerely,
image.png

16 June 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi Joseph,

We’re very sorry for the frustration this situation has caused. We understand how disappointing it is to receive a product that isn’t compatible with your battery.

As noted, the blower itself is functioning correctly, but to operate properly it must be used with a compatible Milwaukee battery. We always aim to provide clear specifications to help avoid compatibility issues and appreciate your feedback, which helps us improve.

If you’d like further assistance or clarification on compatible batteries, please contact us directly at info@stormindustries.co
. We’re happy to help ensure you can get the blower working properly.

Rated 1 out of 5 stars

Storm Industries ignores refund requests!

I purchased the Storm Industries Jet Blower but it seems to be using up my fully charged DeWalt 20v battery in about 5 minutes!!! No Customer Service phone number, sent 3 emails within 10 days and was ignored all 3 times. Unfortunately for me, I used PayPal but should have used my Credit Card so I may dispute this charge. I will never purchase anythine ever from them and hope this helps someone else considering their product.

18 September 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi Ted,

We’re very sorry for the frustration you’ve experienced and understand your concerns. It’s not our intention for any customer to feel ignored, and we take these issues seriously.

The Jet Blower 2.0 can drain batteries quickly if they’re not fully compatible or if used under heavy load. We’d like the opportunity to review your order and provide guidance or a resolution. Please contact us directly at info@stormindustries.co
so we can assist you promptly.

Thank you for giving us the chance to address this.

Rated 1 out of 5 stars

Fire Hazard!

The blower handle physicality heats up while using then shuts off after 3 minutes or less of use. The blower handle starts to heat up as soon as the battery in installed without turning on the blower. It will fully drain a Milwaukee 5 AMP battery in 15 minutes without using the blower. The handle heated up to 164 degrees F in 3 minutes without activating the blower. I'm positive it will melt down and catch fire if the battey is left installed and unattended!

19 August 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi Chuck,

We take safety concerns very seriously and are deeply concerned by what you’ve described. This is not the experience we want for our customers, and we appreciate you bringing it to our attention.

Please stop using the unit immediately and contact us directly at info@stormindustries.co
with your order details so we can investigate this issue thoroughly and work with you on a safe resolution. Your safety is our top priority.

Rated 1 out of 5 stars

This company is a scam

This company is a scam. Do not buy from them at all cost. AT ALL COST!!!!

16 August 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi,

We’re very sorry to hear about your experience and understand your frustration. This is not the experience we want for our customers.

Please contact us directly at info@stormindustries.co
with your order details so we can review the situation and work toward a resolution. We take concerns like this seriously and want to make things right.

Rated 1 out of 5 stars

One Star

One Star - Avoid Storm Industries at All Costs
Absolutely terrible experience. I placed an order with Storm Industries over four months ago, and I still haven't received the product. Despite countless follow-up emails — most of which were directed to someone named Josh — I’ve had no resolution, no update, and no sign that my item will ever be shipped.
Every time I ask for a tracking update, I get the same vague response or nothing at all. The order status still shows as "Not Dispatched" after all this time. It’s beyond frustrating and completely unacceptable for any online retailer to operate this way.
I would strongly recommend avoiding this company. Customer service is non-existent, and they seem perfectly fine taking your money without delivering anything in return.

24 August 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi,

We sincerely apologize for the frustration and delays you’ve experienced. We understand how unacceptable it is to wait months for an order with little communication.

Please be assured that we are actively reviewing your order to determine what caused the delay and how we can resolve it. We’d like the opportunity to make this right—please contact us directly at info@stormindustries.co
with your order details so we can assist you promptly.

Thank you for your patience and for giving us the chance to address this.

Rated 1 out of 5 stars

cheap Chinese

This is a cheap Chinese not made in the usa as advertisement says. Hard to contact no support that will return my calls for a refund
DO NOT BUY its junk

31 July 2025
Unprompted review
Rated 1 out of 5 stars

This product is a scam

This product is a scam, and this company is fraudulent. I ordered the Cyclone in April, and it never came. Customer Service gave me the runaround for five months, then disappeared. Do not purchase this product, and do not purchase from this company. They steal your money, and then disappear into the shadows.

8 April 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi Charles,

We’re very sorry for the experience you’ve had and completely understand your frustration. This is not the experience we want for our customers. Please be assured that we are actively investigating your order and working to determine what caused the delay.

We’d like the opportunity to make this right. Please contact us directly at info@stormindustries.co
with your order details so we can review it and find a resolution as quickly as possible.

Thank you for your patience and for giving us the chance to address this.

Rated 3 out of 5 stars

I don’t believe this to be a scam as my…

I don’t believe this to be a scam as my blower turned up today & is a beast.
YunExpress is also not a scam, they are just very slow.
I have heard from someone in customer service called Josh who sort of helped me out but I already knew the information he was giving me.
I’m not sure how long the blower will last but I’m just glad it’s here.
Also it had a free offer with 2 finishing towels. I only got one & they are of very poor quality.
But of a strange experience but the blower does seem very Powerful.

12 August 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi Ben,

Thank you for sharing your experience. We’re glad to hear your blower arrived safely and that you’re impressed with its power!

We appreciate your feedback about the finishing towels and the service experience—this helps us improve. If you’re missing the second towel or would like assistance with anything else, please contact us directly at info@stormindustries.co
and we’ll make it right.

Rated 1 out of 5 stars

I waited over 3 months for a blower and it never got dispatched

I waited over 3 months for the blower, since the 30th of April, and this review was done on the 7th of August and it has still not been dispatched. They still were deceptive about when it was to arrive. I would not trust this company as, your product may not come, and if you had an issue with it, l very much doubt it would be resolved.

30 April 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi Warren,

We sincerely apologize for the delay and understand your frustration. Waiting several months for an order is unacceptable, and we regret the negative experience you’ve had.

We’re actively reviewing your order to determine what caused the delay and how we can resolve it. Please contact us directly at info@stormindustries.co
so we can work with you to find a satisfactory solution.

Thank you for your patience and for giving us the opportunity to address this.

Rated 1 out of 5 stars

Jet blower received - not working

Jet blower received - but does not work - proven with videoes of battery change etc
Only getting gaslighting responses !
Do not buy their products.

4 July 2025
Unprompted review
Storm Industries logo

Reply from Storm Industries

Hi Christian,

We’re very sorry to hear that your Jet Blower isn’t working and for the frustration you’ve experienced with our responses. We take these situations seriously and want to work with you to resolve this.

Please contact us directly at info@stormindustries.co
with your order details and the videos you mentioned so we can review the issue and determine the best way to make this right.

Thank you for giving us the opportunity to address this.

Rated 1 out of 5 stars

You can buy it for $87 or less use codes

I signed up for the 10 percent off code and it never came so I orderd the unit anyway. 15 min later the coupon code shows up so I asked them if they could credit me the 10 percent t back to PayPal. They said no and sent me another 10 percent off code that didn't work when I checked it on the website. I asked if they could just send another free towel then and I got no response. Frustrated I asked them to not ship the item and just cancel the order. The won't respond now. I am turning them into PayPal as a fraudulent company. By the way use the code storm10 for 10 percent off and the code merry for another 25 percent off. They won't tell you about the merry code.

14 March 2025
Unprompted review

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