I am updating my review on agent Alero. It has been almost a month now but the resolution he promised is still not done. It's a shame I trusted him that he will assist me on this issue. ----Alero from... See more
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See what reviewers are saying
Today, I found a sum of 17 USD was credited from my account, which I was not aware. Contacting the site and I wanted to unsubscribe. Elsa helped me in a genuine way and I wish she will definitely sol... See more
Its a scam, when you buy something they automatically put you into a suscripción plan and charge you 17 euros each 15 days DO NOT BUY ANYTHING FROM THERE. Es una estafa, cuando compras algo automátic... See more
Very positive franchise and cooperation from Storm4games is truly appreciated. I am very glad with storm4game experience. Thank you!
4.1
Great
176 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Kurt is being very nice handling the…
Kurt is being very nice handling the refund
5 May 2025
Unprompted review
I really appreciate that a Alero got in…
I really appreciate that a Alero got in touch with me, and assisted with my request. He made sure to have my concern resolved and did the necessary process for me to have my refund, which I really really appreciated.
4 May 2025
Unprompted review
Very good service
I subscribed accidentally, but the quick response from support was magnificent and efficient (Nicholan was very effective). I highly recommend the service.
26 April 2025
Unprompted review
Jerry is the greatest person
22 April 2025
Unprompted review
memebership cancellation
Had a lovely lady called Maya help me with my issues and assisted me very quickly.
Lovely person who went above and beyond to assist me.
18 April 2025
Unprompted review
Friendly customer service
Friendly customer service. Really helpful people at any time.
7 April 2025
Unprompted review
Customer service responded well
27 March 2025
Unprompted review
Alero has been a great help
Alero has been a great help! thank you for helping me
10 March 2025
Unprompted review
Miss Emerald is helping me with my case…
Miss Emerald is helping me with my case anf they responded fast.
5 March 2025
Unprompted review
Thanks Eugene for helping
Thanks Eugene for helping. Wishing you a success in life
1 March 2025
Unprompted review
Alero from your Escalation Team…
I am updating my review on agent Alero. It has been almost a month now but the resolution he promised is still not done. It's a shame I trusted him that he will assist me on this issue. ----Alero from your Escalation Team Management has been of great help in resolving the issue and easing the burden on my part. His assistance is sincerely appreciated. I hope there will be more agents like him in your group.
24 February 2025
Unprompted review
Good cooperation with Carmen
18 February 2025
Unprompted review
Issue Addressed
Raj, the escalation manager was a huge help to resolving my Issue regarding the accidental membership subscription.
Thanks to the escalation team for the quick response
13 February 2025
Unprompted review
Good service by Imani
12 February 2025
Unprompted review
SCAM
SCAM! Through some fake websites (in my case, probably a Rituals fake), you get tricked into an unscrupulous subscription. Then, money gets withdrawn, and every contact happens through bots and standardized messages trying to lure you into leaving positive reviews on Trustpilot. This is a blatant scam! I will probably have no choice but to block my credit card and apply for a new one.
DON’T FALL FOR THESE CROOKS!
7 February 2025
Unprompted review
Reply from Storm4games
Hello,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@storm4games.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Jay
Thank you so much for reaching out…
Thank you so much for reaching out Alero with helping me resolve my concern.
2 February 2025
Unprompted review
Great service
Great service! The staff was helpful and responsive. I really appreciate the effort to make sure everything went smoothly. Thank you!
21 January 2025
Unprompted review
Good service.
21 January 2025
Unprompted review
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