Storing.Com Reviews 118

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Storing.com were very organised from the outset. They quoted me a price almost immediately, and showed me options for other sizes of storage unit. They advised me on which size of storage unit... See more

Company replied

Rated 5 out of 5 stars

Had some of my belongings stored with Storing.com from my flat in central London for a few months. Fantastic service from collection to delivery. Everything was straight forward and everyone was nice... See more

Company replied

Rated 5 out of 5 stars

Had Jamie and his guys do a complicated job for me collecting from two different sites with two very different access issues. I can’t praise them enough from beginning to end of booking and were am... See more

Company replied

Rated 5 out of 5 stars

My experience with Storage.com was outstanding from start to finish. I was moving across countries and needed to find a secure storage unit quickly. Their website made it incredibly easy to compar... See more

Company replied

Company details

  1. Storage Facility
  2. Logistics Service
  3. Moving and Storage Service
  4. Self-Storage Facility
  5. Warehouse

About Storing.Com

Written by the company

Storing.com offer a low cost storage solution alongside our FREE collection service to take the stress out of your storage or moving experience. With our collection service we send a minimum of a 2 man team to the property who will do all the moving and handling for you, load the unit for you to over see, seal it so you know its secure and return it to our depot for storage. Depending on your storage duration we also have some fantastic limited time offers which you may be applicable for. Feel free to contact us for further information on 08000 641 642. GET A QUOTE!

Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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Rated 5 out of 5 stars

The service I received was excellent

The service I received was excellent. The process was easy and straight forward. I would recommend using Storing.com for any of your storage needs.

16 December 2020
Unprompted review
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Reply from Storing.Com

Thank you for your valued positive feedback, we at Storing.com strive to provide the best service to all of our customers.

Rated 5 out of 5 stars

Cherrelle and the team were great and…

Cherrelle and the team were great and responded very quickly when I needed storage urgently. Everything was explained and done efficiently. Great experience! Thank you

16 December 2020
Unprompted review
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Reply from Storing.Com

As a valued customer we at Storing.com appreciate your feedback as its key to our development and commitment to provide a high level of service.

Rated 5 out of 5 stars

Surprisingly Good :)

Surprisingly Good. It doesn't need to be expensive to provide quality service. Proven again with my interaction with storing.com staff. Friendly, Considerate & top quality at unbeatable prices. Big Thumbs up.

15 December 2020
Unprompted review
Storing.Com logo

Reply from Storing.Com

Thank you for your valued positive feedback, we at Storing.com strive to provide the best service to all of our customers.

Rated 5 out of 5 stars

Thank you for taking the stress out of the big move!

I recently needed storage between moving out of my old home and while waiting to finalise on the purchase of our new house. A process that lasted four months and with many obstacles. I’m pleased to say that Storing.com took the edge off the moving and storage part of that process by providing expertise, flexibility and an ever so kind and friendly communication through the whole process.
I dealt with Reon primarily, on the phone and by email, who provided me with clear and prompt answers. I felt reassured everything was organised according to plan and when I needed flexibility Reon was able to accommodate.
The movers (Stewart, Kyle and Jamie) were on time, well organised, courteous and good humoured, which on the big moving day is essential. I was so pleased with their efforts I requested the same team for delivery four months later.
Thank you for all the heavy lifting and for having made everything around this move so much easier. Your whole team has been a pleasure to deal with and I can highly recommend your services.

6 December 2020
Unprompted review
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Reply from Storing.Com

As a valued customer we at Storing.com appreciate your feedback as its key to our development and commitment to provide a high level of service.

Rated 5 out of 5 stars

Will use again

I have used storing.com twice and both times they have been super helpful, no-nonsense and efficient. The most recent time was during a clearout of my late parents' house so it made all the difference that things went smoothly at a difficult time. The service is good value compared to many out there. Will use again.

20 November 2020
Unprompted review
Rated 5 out of 5 stars

Storing.com were everything I needed.

Storing.com were everything I needed. By far the best value storage facility; courteous, patient and with the sort of staff ethos I thought had vanished. From Cherrelle at reception to the guys who came to move my stuff, they were on time, on budget and prompt. And when it turned out in needed less storage than I’d booked, they immediately adapted to a lower price, no fuss. I never normally write reviews as I’m too busy, but they thoroughly deserve it. With their help I’m saving over £250 a month which is massive.

13 November 2020
Unprompted review
Rated 5 out of 5 stars

We had a great experience with…

We had a great experience with storing.com at Bletsoe. From the start they were friendly and communicative, and they were patient while our move dates became clearer. We had movers move our stuff directly in to storage for us and we weren't present when it happened, but it all passed off without a hitch. They kept the key for us securely and were very helpful when we wanted to arrange to retrieve it. All in all, a great experience.

8 November 2020
Unprompted review
Rated 5 out of 5 stars

STORING.COM

The storing.com removal guys were great. They made the situation less stressful. They talked us through step by step what was going to happen which was straightforward and were just so friendly and professional. We know our belongings are in a safe place.

16 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service & secure storage

We rented a storage unit since September last year until very recently. The service we received from the staff has been excellent throughout and the site is extremely secure. The process from start to finish was very smooth. I highly recommend Storing.com and would definitely use again in future if the need arises.

13 October 2020
Unprompted review
Rated 5 out of 5 stars

Easy storage with good customer service

Everyone I spoke to on the phone or by email was very helpful and polite, so it was an easy process to talk through the options and organise storage. The actual storage collection and delivery was efficient and well communicated. The team were friendly and helpful.

6 October 2020
Unprompted review
Rated 5 out of 5 stars

Awesome!

Value for money, first rate customer service, free professional movers, and fast efficient service; that was my storing.com experience in a nutshell. I found them online and couldn't believe how low the prices were AND that they also included the cost to pickup. So I called them and chose to go and have a look at their outfit before I tried it. What l learned from my visit was that when a company chooses to put people ahead of its profits, everybody can win. I was impressed by the sheer simplicity of their operations and their willingness to be open and transparent about it all. Their staff were friendly and professional. Their storage facility was built and secured like Fort Knox. Their price for a monthly rental is what their competitors charge per week. Whether customers or staff, they obviously put people first and that's definitely what my kind of company is all about. I wouldn't choose to store my belongings with anyone else.

4 October 2020
Unprompted review
Rated 5 out of 5 stars

Amazing team

Amazing team. The office team were very helpful and organised everything perfectly. Everything was precisely scheduled and ran smoothly from start to finish! The team who came to collect my items were also incredibly helpful and friendly.
I would definitely recommend using Storing.com !

29 September 2020
Unprompted review
Rated 5 out of 5 stars

FUNG8382 Excellent service from the initial call…

Excellent service from the initial call to Storing.com to the end when the two very professional and polite chaps turned up on time to collect all of my belongings from the Big Yellow Storage Co. The rental savings I have made with Storing.com are fantastic, just a fraction of the rent I was paying before. I would unreservedly recommend Storing.com to anybody looking for a professional organisation to store there items with !

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Cherrelle and the boys were amazing

Cherrelle and the boys were amazing, very professional and the mover guys were real troopers delivering my storage to my new flat and hiking up six flights of stairs. If that's not hard work I don't know what is. It Was really quick and easy to book in from the start, called up on the Friday and had my storage delivered by 7AM the next Monday morning with no hassle.
I would definitely reccomend Storing.com and will use them again when I move next year!

28 August 2020
Unprompted review
Rated 1 out of 5 stars

Wow it’s bad...

Firstly they say you’re possessions
are kept safe and secure, then they don’t tell you they store them in WOODEN containers it’s like the old the western films... Yeeeha!! So when all my stuff burnt down, I heard it on the news storing sent an email around 4-5pm that week, never got back to anyone, they are a bunch of cowboys, ask what type of container your valuables will be stored in, I think that customers should get 50% of their money back at the very least..If you aren’t going to pay settlements in full, look my name up I’m from London and would be happy to go with 700+ majority and start some kind of court case against this joke of an organisation who were happy to take your money, but do nothing to get back to most customers for a whole 7 days that your stuff has burnt down to a crisp, the worst part is some of those customers would have paid whilst the storage unit was burning down or had burnt down to a crisp and not advised, maybe this is a case for watchdog ...

Notice how the last 10 reviews below mine are invited to hide the fact that they don’t want to show the bad publicity..very clever, even cowboy companies evolve let’s hope the next customers permanent containers aren’t made of wood !!!

24 August 2020
Unprompted review
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Reply from Storing.Com

Mr Riaz we are sorry for your loss but you should complain to the British Association of removers whom endorse wooden containerized storage as an industry standard. As members we are annually rigorously inspected with a site visit and perusal of all processes. Uninformed with the industry and disappointed that you did not take out adequate insurance in the unfortunate circumstances does not qualify for a post which is also saying that Trustpilot are accepting false reporting of happy customers.

Rated 5 out of 5 stars

Fitting it all in - jedi style!

From the first point of contact, through to the final gave good bye the staff at Storing.com were professional, informative and caring. On the day of collection the driver and porter were on time, acted with care and consideration and demonstrated jedi-like packing skills. Overall I can not speak more highly. An excellent service and a super company.

27 July 2020
Unprompted review
Rated 5 out of 5 stars

Awesome staff, impeccable service!

Scheduling the pick up was a breeze, the team on the phone was super helpful getting us organized in a very short time, and the two guys who picked up our things were extremely nice and helpful! Really excellent value too, would definitely recommend them to anyone who needs storage space!

25 July 2020
Unprompted review

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