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Rated 5 out of 5 stars

I bought a store with a niche in December from an American based co, I was promised success, The products were all US based from a supplier that had a 45 Dollar a month supplier fee, my page was all... See more

Rated 1 out of 5 stars

I purchased two “niche” Shopify stores (Home & Garden and Pets) plus custom logos, based on the advertised bundle: Dropshipping Store + Course + Mentorship Group + 10 Proven Products. Aft... See more

Company replied

Rated 5 out of 5 stars

Really impressed by their service, got my store within the promised time. Their training is very user friendly, just struggling with ads coz I’m not tech savvy enough otherwise their content is the be... See more

Rated 5 out of 5 stars

I’ve had an excellent experience with Store Launch! Their service is top-notch — friendly, professional, and always quick to respond to my messages. Everything was handled efficiently, and their team... See more

Company details

  1. Website Designer

Written by the company

At StoreLaunch we build high quality e-commerce websites, whether you are doing dropshipping or need a website for your business, we've got you covered.


Contact info

4.1

Great

TrustScore 4 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Delivered what was promised

I bought a store with a niche in December from an American based co, I was promised success, The products were all US based from a supplier that had a 45 Dollar a month supplier fee, my page was all about some other person promoting their products in the USA, when i asked for support i was told to download another app, that had more monthly fees. I almost gave up on the whole idea.
So I contacted Storelaunch to give it one more try. They listened to my concerns, advised me on what they thought was beneficial to me, they started to create my website checking in all the way. they didn't just release my site they answered my questions, advised me on the next best step, and today i i don't have the words to say how happy i am i didn't give up. Thank you Jamie& Marius "Storelaunch" for delivering what you promised.

25 February 2026
Unprompted review
Rated 1 out of 5 stars

Rather save the money and DIY

I purchased two “niche” Shopify stores (Home & Garden and Pets) plus custom logos, based on the advertised bundle: Dropshipping Store + Course + Mentorship Group + 10 Proven Products.

After payment I received theme files, logos, images, and a Discord invite. When opening the Shopify themes, they were essentially empty templates. You still have to add all the images, text and products—something you can do for free with Shopify templates and YouTube tutorials.

The offer stated that 10 proven products would be provided via Discord. This was not the case for my niches. Only two niches had product lists, and neither matched what I purchased. I contacted a Discord member (the only person responding to questions) and was told I would need to source products myself as these files were not uploaded yet. Support via WhatsApp said they would upload files, but nothing was added.

The provided store names and logos were also already used by existing domains. This makes branding and SEO difficult, and means you need to redo the branding yourself. Charging extra for logos without checking name availability is not very helpful.

When I requested a refund, I was told they delivered what was advertised and that naming conflicts could be solved by using different domain extensions.

R300 may seem like a small amount, but for many people in South Africa it matters. Based on the marketing, I expected a semi-complete store with relevant product ideas and usable branding. Instead, you still need to build everything yourself.

Bottom line: You can save the money, use Shopify’s free themes, watch a tutorial, and source suppliers yourself—or pay R300 for an empty template and do the same work anyway.

10 February 2026
Unprompted review
Storelaunch logo

Reply from Storelaunch

Hi Wim

We take feedback seriously, but we also need to correct several inaccurate claims in this review.

Firstly, the stores provided are not empty templates. They are pre-built Shopify stores that our team has structured and designed. Products can be added in under a minute using Shopify’s drag-and-drop system. Many of our active members can attest that the stores are delivered built — not blank.

Secondly, there are more than two niches available, and product lists are provided inside the Discord. If something was temporarily not visible or still being uploaded, that does not mean it does not exist. We continuously update and expand resources for members.

Regarding Discord communication — the person you mention was not a staff member. Our official support channels are clearly stated, and we respond there directly.

On branding: domain availability constantly changes in real time. A store name being registered under a specific extension does not make it unusable. Many successful brands operate on alternative extensions or slight variations.

As for refunds: this is a digital product bundle that is delivered instantly and includes files, access to resources, and community entry. In line with standard digital product policies worldwide, refunds are not issued once digital assets have been delivered — especially if access has already been granted. That said, we do assist members who genuinely attempt to use the resources and need guidance.

We categorically reject the suggestion that this offer is comparable to downloading a free Shopify theme. For R300, members receive premium themes, pre-built stores, branding, product ideas, course access, and mentorship group entry — something that would cost significantly more if purchased separately.

We are always open to resolving genuine concerns, but we cannot support or entertain refund demands made alongside threats to damage our business reputation.

We wish you the best moving forward.

Rated 1 out of 5 stars

Scam

These people sell you generic Shoptify accounts that you can't do nothing with and when you ask for help they don't provide you with feedback it's been weeks and no help secondly I have requested 4 accounts with them and when I requested my refund they blocked me even on their telegram channel they only want your money your store is never active please see screenshots

12 November 2025
Unprompted review
Storelaunch logo

Reply from Storelaunch

We have resolved the issue with Chris and he has agreed to remove the review. Awaiting feedback.

Rated 4 out of 5 stars

Great

Fast and reliable. The course information could’ve been more in depth however great service.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had an excellent experience with…

I’ve had an excellent experience with Store Launch! Their service is top-notch — friendly, professional, and always quick to respond to my messages. Everything was handled efficiently, and their team made the whole process smooth and stress-free. Highly recommended!

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed by their service

Really impressed by their service, got my store within the promised time. Their training is very user friendly, just struggling with ads coz I’m not tech savvy enough otherwise their content is the best

30 October 2025
Unprompted review
Rated 1 out of 5 stars

The store is not all done for you

It's not all done for you, you have to atleast have an idea how to link products, my products were priced wrong after changing from US to SA, shipping from suppliers is too expensive, the one on one is not possible as you are put in a telegram group and WhatsApp questions take forever to be responded to. I even had to ask my son to take over as I had no clue what to do. I just wrote off the R278 I paid. All I am saying is don't market it as a done for you store, because all you get is a store with products that are not linked to the supplier, no payment method, a pdf which had to be redone because people were lost, a list of suppliers that are not relevant to SA market because of expensive shipping fees and long delivery periods. If one is not supposed to change the country be clear about it, why tell people how to change when they are not supposed to. The advert is a bit misleading, atleast it was to me.

7 October 2025
Unprompted review
Storelaunch logo

Reply from Storelaunch

Hi there, You cant expect a reply if you message after working hours. Secondly, you chose to change the currency... so what do you expect to happen? We never told you to change the currency, you altered what we gave, that is not on us. Nowhere, absolutely nowhere do we say you get 1on1 Coaching. If the customer actually took time to message during working hours and never altered their store from what we did they'd have no issue

Rated 5 out of 5 stars

Excellent Service!!!

What a pleasure it has been working with Marius from StoreLaunch, my experience with them thus far has been excellent. From get go Marius took me through everything step by step and still giving me the assistance and mentorship that I need. I will definitely recommend his services to anyone that is looking to start their business journey!

5 August 2025
Unprompted review
Rated 4 out of 5 stars

Nothing I just wanted to try out this

Nothing I just wanted to try out this

24 September 2025
Unprompted review
Storelaunch logo

Reply from Storelaunch

Hi Ntsika, can you please refrain from leaving a review when you haven't had dealings with us? Not sure why you felt the need to do this, but Trust Pilot is a safe platform for people who have done business with us to leave a honest review. Please remove

Rated 5 out of 5 stars

Fast

Fast, simple stores for any beginner out there, products are already loaded up. Gave it about nearly a day to get my store. Really worth the buck.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Had a really great experience with…

Had a really great experience with Storelaunch. They’ve created the store very quickly and everything looks and feels carefully picked out and crafted. Really good communication from the store owner as well. Keep up the great work guys 🙂

6 August 2025
Unprompted review
Rated 5 out of 5 stars

Hi my name is Jamie and I must say that…

Hi my name is Jamie and I must say that I got a great service at store launch. Welldone guys and keep up the good work.

25 July 2025
Unprompted review
Storelaunch logo

Reply from Storelaunch

Hi Jamie such a pleasure to work with you and help you where you need it

Rated 5 out of 5 stars

The Best Team ever

I had a wonderfull experience working with the Team.
They launched my store and assisted me all thd way.
They hold my hand and explain everything

They are the best.

16 July 2025
Unprompted review
Storelaunch logo

Reply from Storelaunch

Hi Yolanda, thank you for your kind words

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