Always love the store and what I've ordered. However, my last order kind of disappointed me. I ordered 2 woman's Nurbering t-shirts. First, the material is not soft and at the price point, it should... See more
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Store.Verstappen.com is de enige officiële Max Verstappen webshop met 100% officiële merchandise. Onze ruime collectie bestaat uit caps, kleding, accessoires en schaalmodellen. De Red Bull Racing collectie bestaat uit team- en lifestyle kleding, uiteraard voorzien van alle (sponsor)logo’s. De Max Verstappen collectie is een exclusieve lijn artikelen die in samenwerking met Max is geproduceerd. Een groot deel van de Max Verstappen merchandise is verkrijgbaar voor heren, dames en kinderen. Store.Verstappen.com is daarom dé webshop voor alle Max Verstappen fans.
Contact info
c/o Fanatics International Touchet Hall Road Middleton, M24 2FL, Manchester, United Kingdom
- +44 (0) 330.102.7732
- store.verstappen.com
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Reply from The Official Max Verstappen Store
Wrong item delivered, no contact with the Store
Order number: 107-9235-6340
Order date: June 8, 2026
Very disappointing experience.
I ordered a helmet from the Max Verstappen Store, but instead of the helmet I received a random T-shirt. I immediately contacted customer support through the official website chat and reported the issue. I was assured that the correct item would be sent to me, but to this day I have not received the helmet.
Since then, I have sent at least five emails from different email addresses, trying to get an update or any form of assistance. Unfortunately, nobody has even bothered to reply.
What makes this even more frustrating is that the helmet was supposed to be a Father's Day gift from my children to their dad. I even paid extra for the 1-day shipping option to make sure it would arrive on time. Because of this mistake and the complete lack of communication, my children were left without a gift for Father's Day, and I was left without the product I paid for.
Mistakes can happen, but ignoring customers and failing to provide any response is simply unacceptable. I am still waiting for either the helmet I ordered or a full refund.
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