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The Boatyard Reviews 

908
•
TrustScore 5 out of 5

4.9

Boat Accessories Store
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Review summary

Created with AI, based on recent reviews

Evaluating 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff members who consistently provide prompt advice, friendly service, and great products at very reasonable prices. Many people also note the remarkably fast delivery times and the overall smooth, reliable purchasing process they experienced. Some reviewers were not happy with the external courier service used for shipping, mentioning occasional delivery delays and poor communication from the delivery partners. A few people noted that their packages took longer than expected to arrive, leading to frustrating waiting times due to these courier-related problems.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, frequently praising fast shipping and prompt arrival times.... See more

Service

Users describe positive interactions with service, highlighting efficient collection and helpful staff.... See more

Product

Customers had positive experiences with product, frequently highlighting the great range of items available... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Price

Customers consistently note positive experiences with price, highlighting that items are offered at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed greaser tubing and exhaust lagging for narrow boat Perseverance. Most other suppliers would either sell a 1 metre tube plus fittings then sell a longer length of tube separately, and 30 metre... See more

Rated 5 out of 5 stars

You cared - a very rare experience - and I spoke to a real person. Truly exceptional all round . Please drop Evri though as of all the delivery people they seem not to care! I will definitely be a... See more

Rated 5 out of 5 stars

The shop is literally an Aladdin’s cave for boaters Loyalty points given which can be used on line for discount A friendly helpful welcome awaits, well worth a visit

Rated 5 out of 5 stars

As a boat engineer, time saved is crucial, and the shop carries huge amounts of stuff. Varied range. Electrical, fires to chimneys, gas fittings and fuel pipe and fittings and much more.

Company details

  1. Boat Accessories Store
  2. Boat Repair Shop
  3. Coal Supplier
  4. Gas Cylinders Supplier
  5. Marine Supply Store
  6. Sailing Store

Written by the company

The Boatyard and Chandlery at Hilperton Wharf on the Kennet and Avon canal near Trowbridge supplies all the services, parts and spares a boater needs. We stock diesel, calor LPG gas, coal, water, pumpout and much more. We also have a chandlery boat Aquilo which you may see cruising around the canal network, we carry lots of essential spares and everyday chandlery items on board especially the awkward to transport items like boat poles and boat hooks. On our online store you will find service bundles for most popular makes of engines found on the inland waterways, these bundles offer an extra discount when you buy a full service kit for your engine.

Contact info

4.9

Excellent

TrustScore 5 out of 5

908 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(908)

162 reviews in the last 12 months

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Rated 4 out of 5 stars

Boat yard got my parcel out quickly and…

Boat yard got my parcel out quickly and kept contact.
Issue i had was with the courier Evri it took over a week to deliver . I had the same issue with a fishing tackle shop i used they used Evri so i stopped purchasing from them .

21 May 2026
Rated 5 out of 5 stars

After having problems trying to get an…

After having problems trying to get an alternator belt from various suppliers with very little help or advice. Found the boatyard the lady on the phone was extremely helpful and within 3 working days I have the belt excellent service thanks

17 May 2026

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