Storage4Crafts Reviews 

1,310
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 271 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the high quality and sturdy construction of the products, noting their durability and attractive design. Many appreciate the ease of assembly or the efficient setup by staff. The overall service, including delivery, is frequently highlighted as outstanding, with people commending the efficiency, helpfulness, and polite demeanor of the staff. The 'white glove service' is often mentioned as a particularly positive aspect, ensuring smooth assembly, setup, and packaging removal. However, some customers also noted that occasionally, items or parts arrived damaged upon delivery.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as sturdy, well-made,... See more

Quality

Users describe positive interactions with quality, consistently praising the products as solid, sturdy, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the punctuality and efficiency... See more

Service

Customers consistently report positive experiences with the service, highlighting its excellence from... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Delivery was as allocated. The driver was friendly and efficient, placing the items where we wanted them. Construction was relatively easy, although not every edge aligned perfectly, but overall i... See more

Rated 5 out of 5 stars

I purchased a knightshay cupboard at the NEC show which was delivered on 16th December 2025. The whole process from purchase to build was faultless and I have to highlight the service provided by... See more

Rated 5 out of 5 stars

hello, I was in desperate need of some new storage as had craft stuff all over my sitting room which is also my craft space, I bought a Knightshaye unit over six years ago and that was supposed to be... See more

Rated 5 out of 5 stars

Whilst the order took slightly longer than expected , communication was good. Delivery was exactly as advised, took advantage of the ‘ white glove service’ all done and dusted within an hour Exce... See more


Company details

  1. Craft Store
  2. Cabinet Store

Written by the company

All of our units are manufactured and designed in the UK by us. We are also crafters and so we try to design units that are useful for the different crafts and hobbies available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,310)

272 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing, I had an issue with installation which has made it slightly awkward to open the craft table, and rather than go through the hassle of sending back I suggested a resolution which they promptly accepted and responded to, thank you

4 March 2026
Rated 5 out of 5 stars

The whole service was a joy to…

The whole service was a joy to experience. I have saved for years to buy the Knightshayes and I ordered it in January along with the assembly service. I knew it would be 8 to 12 weeks and marked my calendar. There was regular contact and I had a lovely surprise one day to say that I would be receiving my order the following week, only 5 and half weeks after the initial order. The assembly service is something I would recommend, it took the young man approx 3.5 hours, if it had been left to me and my partner we would still be assembling and probably sleeping in separate rooms! lol. It is a lovely piece of furniture, solid and very easy to fill, al the boxes come with it. I now have everything in one place instead of bags and boxes all around the house and I have found I work neater too. Saving for a smaller work station or table to go in the conservatory for my art stash now!

20 February 2026
Rated 5 out of 5 stars

The service was very good

The service was very good, Anthony (I think this was his name) explained what I needed to know to put the smaller unit together myself which was very helpful. I also asked him to take the unit parts out of the cardboard so he could take that away and I would not have to get rid of it from my end. He was very efficient and when he had finished and left you would not have known that anybody had been, only that there was a unit in place. I would definitely use Storage 4 Crafts again.

20 February 2026
Rated 5 out of 5 stars

Excellent products

Excellent products, excellent service. One of the boxes was unfortunately damaged when delivered but a replacement was sent by Storage4Crafts the same day I let them know.

8 March 2026
Rated 5 out of 5 stars

Excellent

The furniture is well made, sturdy and second to none. The service is personal and help is readily available. I have several pieces of Storage4Crafts furniture and am delighted with every piece. The furniture also makes my life easier, having all my craft materials within easy reach, in containers that hold much more than anticipated. If I find space for another piece I will order again from Storage4Crafts.

19 February 2026
Rated 5 out of 5 stars

A brilliant unit, just the right size

I received my unit at the end of February. I am over the moon with it. The delivery driver was good and interested in providing a good service. The unit was very well pack and protected - time was taken here to ensure a safe delivery and stop it from getting damaged.
My husband put the unit together and I love it . It is a lovely size and not to imposing.
The storage boxes are also of good quality.
I am now labelling and sorting my quilting ,
cross-stitch and embroidery into all the boxes .
I now look forward to my next purchase in August to go on the top of my unit. Just save up for it.

27 February 2026
Unprompted review
Rated 4 out of 5 stars

The furniture is beautiful

The furniture is beautiful. It is well made and looks fantastic as well as being practical. For me personally the delivery did not go well twice, having said that the staff apologised and were quick to put things right. I would still recommend the furniture and the company.

16 February 2026
Rated 5 out of 5 stars

Unit number 4 delivered

Have recently had unit number 4 delivered .
I put this together myself with some help from a grandson.

The unit is now filled with sewing items and looks so neat and organised.

Very sturdy and the boxes are strong and hold much more fabric than I thought they would.

I just love them !!

26 January 2026
Unprompted review

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