Sent my phone to Stopoint, delivered March 16 (tracking confirmed). Provided payoff receipt as requested. It has now been over 2 weeks with no payment and no response from support. I’ve attempt... See more
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I've used Stopoint two times now, and each transaction was straight forward and accurate. They make shipping easy. If you're honest in your assessment of the condition they are very fair and honor the... See more
Worst decision I ever made in regards to selling my phone was using Stoppoint. It took over two months to receive my payment - yet once receipt of my phone was confirmed they immediately reduced the p... See more
I sent in my iPhone 5s and received full payment. Payment did take longer than 24hours but the inspection of the phone was over Easter weekend so it may explain the delay. Shipping was very ea... See more
Company details
Information provided by various external sources
Stopoint.com easy 'select, ship, and pay' system is the safest and quickest way to trade your used electronics for cash without settling for less than the product's value. When it's time to upgrade, think of us! Our unparalleled and fixed 30-day quote and our 24-hour payment policy make us stand out as the number 1 place in America for electronics reCommerce. For an immediate offer, visit us at stopoint.com
Contact info
1175 NE 125 ST STE 211, 33161, Miami
- 1(888)246-4919
- support@stopoint.com
- stopoint.com
Hasn’t replied to negative reviews
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Easy transaction - will do business again
I sent in my iPhone 5s and received full payment.
Payment did take longer than 24hours but the inspection of the phone was over Easter weekend so it may explain the delay.
Shipping was very easy, after I filled out my info online I was emailed a shipping slip that I printed out and taped to a padded envelope.
I sent off the package and tracking info given to me.
Received my check within 4 days of …
Received my check within 4 days of Stopoint receiving my IPhone. I was a little reluctant at first to use Stopoint because I had not heard about them. So I researched them and found out that they were mentioned on a number of websites as a new start up. Still a little nervous about sending in my phone to a relatively new company, I called and spoke with Ally Simbert of Stopoint just to get a comfort feel of who they were. After speaking to Ally for about 15 minutes, he put me at ease and I decided to move forward with the transaction. Their website is plain and simple. You enter in the model of your phone and the condition it is and it gives you a value based on your description. From there, you simply follow the directions on their website and send in your phone to Stopoint. That's it. They gave me the highest value by far of any website for my IPhone 7 Plus and recommend them highly.
Wouldn't sell anywhere else
Very fast with payment. Great job keeping you in the loop with confirmation emails. Higher offers than competition.
I juatbreieve my money for my phone but …
I juatbreieve my money for my phone but I have never received for my iPod touch and I thought I would receive it when the guy asked me if I ever received it but I just got the one for my phone but never for my iPod
Really easy
Really easy, was quoted a price, printed shipping label, sent the IPhone in and had a check in 5 working days
Awesome
Awesome! Best price offered.. Fast turnaround. Could not be more pleased
Couldn't be happier
My experience was excellent. I had a couple of questions for customer service that were answered promptly. Shipping was easy and I got my payment quickly. Kudos!
Fast easy transaction
Fast easy transaction. Sold two iPhone 4S. Far easier than listing on eBay or any other sales media. Price was fair and payment quick.
Super easy
Super easy, the hardest part was finding a box to mail it in. I chose to be paid by check and had the check 8 days after my phone was received. I have never sold a phone before just traded in for an upgrade but I will be selling them to stopoint from now on.
Excellent Service,!
Excellent service! Quick and courteous
I would highly
recommed Stopoint.
Great experience.
Easy process and quick payments!
Fair Price
Easy + quick process * fair price = recommend to anyone wanting to sell their iPhone and/or apple watch
Excellent experience and the best offer …
Excellent experience and the best offer for my old iPhone!
Trustworthy and legitimate
Trustworthy and legitimate. Stuck to the 24 hour paypal payment. Would definitely use this service again!
Great customer service.
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