I have been a customer of seats and stools for over 25 years. I’ve had about 4 different colors during those years. I must say that for the first time my bucket seats are a bit uncomfortable because... See more
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I was sceptical about ordering online without actually seeing the stools. They are priced a lot cheaper than other stools of similar style. However I am really pleased with them. They look a lot more... See more
Legs on chairs have holes all over them- like wood worm, poorly finished on the legs, different coloured wood used to put together! These legs were covered up with protective foam, I didn’t removed un... See more
Company replied
I recently purchased four island bar chairs. I have to say I am so..pleased with them. The quality of them for the money is excellent. They arrived 2 days earlier than the expected initial date of... See more
Company details
Written by the company
Hello! Welcome to the Stools and Chairs Trust Pilot page. Hopefully you're here to leave a wonderful review, or perhaps see what our brilliant customers are saying about us?
Contact info
United Kingdom
- stools-chairs.com
I have not yet received my order to…
I have not yet received my order to give a review. I was expecting to receive my order on Wednesday and it will be delayed by 6 more days. Very disappointed .
I received wrong colour bar stool and I…
I received wrong colour bar stool and I have been tried to contact them via email few times. They don't answer the phone. Any recommendations? Thank you.
Stool arrived damaged and poor customer service
The stool I ordered arrived on time. When I unpacked the seat had been squashed by the base which left a massive indentation. I wasn't able to contact customer services...the phone cut me off after an 11 minute wait. I emailed and included photos but still no reply. The stool is beautiful and after two days has 75% returned to normal. I would have bought again from them but won't be due to careless packing and poor customer service
Nice comfortable chairs
Nice comfortable chairs, good quality and at half price great value for money.
Lovely chairs, HIGHLY recommend these
No problem whatsoever with ordering, delivery came on time
Lovely chairs, so much better than I expected them to be, sturdy and so easy to clean
Highly recommend these, well worth the money
APPALLING!!! WARNING DO NOT ORDER
I don't know how it's possible anyone has given this company good reviews. I suspect they are fake!
WARNING!! Do not purchase anything from these cowboys. The chairs arrived damaged and I have contacted them numerous times and nothing has been done. I'm now having to go down the route of getting my money back via my bank and have to go to the trouble of taking their unusable chairs to the dump!!! Do yourself a favour and don't waste your time or energy ordering from them!!
Great Bar Stool
Just received another Bar stool, very reasonable price and really good quality, the delivery was really quick, I recommend this Company, so very pleased thank you.
Regards
Josie Ashford
Faulty Barstools, No follow-ups at all
I have ordered 2pcs of Monaco Barstool Grey on 23rd Aug and they were delivered to my flat on 31st Aug. The delivery is efficient. However, the products came with poorly-made screws and screw holes (on the stool legs) and they were so badly made that I were not able to screw up the legs and stands. They were completely not lined up. They are the faulty products. I keep calling the customer service tel no. but the line is often busy. I have managed to talk to their hotline staff once on 6th Sep but she told me I would be in touch once their transport manager had sorted out the product return arrangement. However, I have not received their reply and follow-up call yet.
Ordered 4 stools
Ordered 4 stools, 3 came with incorrect fittings (screws) all were bad to erect screws short not tight. All 4 have to be altered to be safe to sit on. Very poor
Quick delivery and stools are perfect…
Quick delivery and stools are perfect at a great price.
Would recommend
Order a couple of days longer that…
Order a couple of days longer that quoted but really happy with the purchase. Quality for the price was exceptional worth the slight delay. Will buy again
Beautiful furniture
I am delighted with my 4 bars stools, excellent quality. Great price and delivery service too. I'd highly recommend.
Stools are great
Stools are great, perfect height, very comfortable and look lovely. Only gave 4 stars due to an issue with delivery, did speak to a lady called Millie she was helpful and sorted it. Would order again from here.
Bar Stools
Grate product for the price look very nice good quality very easy to set up and very quick ordering process and delivery really happy with the product and I would definitely recommend this also good helpful friendly staff thank you
Highly recommend this online retailer
The breakfast bar stools arrived very quickly. Considering the price, the chairs were excellent quality and look great. I would highly recommend this company. Very professional and reliable
Great price great quality
Arrived quickly and safely. Easy to follow instructions and quick to build. Good quality chairs at a good price. Only slight issue is the seat is quite small.
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