Stony Dry Cleaners Reviews 

293
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from dripping off to collecting on the day they said it would be ready. Duvet's were perfectly clean and packed in bags which look professional. Will deffinatly use Stoney Dry Cleane... See more

Rated 5 out of 5 stars

Was very impressed with Stony Dry Cleansers, had a quilt collected and cleaned wonderfully and delivered back within a couple of days, so easy. Excellent communication through out with Stephen and eas... See more

Rated 5 out of 5 stars

Incredible service! Emailed on Sunday for collection on Monday, collected at 9.28. Cleaned beautifully and retuned to house Wednesday lunchtime with an apology for not sewing on button ( not even requ... See more

Rated 5 out of 5 stars

Really quick and professional service!! I honestly thought my vintage Belstaff wax jacket was ruined with lots of stains from my jeans and looking generally unloved and worn. The company sent out a pr... See more

Company details

  1. Dry Cleaner
  2. also in
  3. Laundry Service
  4. Leather Cleaning Service

Written by the company

Stony Dry Cleaners runs the finest service! We will NOT be beaten on price. If you’ve had a cheaper quote please let us know! We are located in Stony Stratford.


Contact info

4.8

Excellent

TrustScore 5 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(293)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, picked up laundry from hotel, returned it same day cleaned and ironed. Very easy and great to deal with.

1 February 2025
Rated 1 out of 5 stars

Extremely disappointed and upset

Extremely disappointed and upset. Bought in two Indian bridesmaid dresses, and asked whether they could be cleaned. I was told yes, and was not told that there was a risk of damage, otherwise I would not have dropped them in. I went back two weeks later to pick them up, both dresses had lots of the gems missing. I was told that if sequins or gems were glued on that they might have come off in the wash. When I complained to the ladies behind the counter they made me feel like I was inconveniencing them and said 'well sari's are very difficult to clean', huffed and tutted and accepted no responsibility or apology for the damage. I felt singled out due to the ethnic differences in my clothing and made to feel stupid and small for initially raising the complaint.

When I refused to pay for one of the dresses I was told the manager was on holiday and would call me when he came back at the end of the week. He didn't call me back, and when I called to ask the same lady on the phone was quite dismissive, saying 'he's obviously been busy'. Again I was made to feel like a huge inconvenience and I felt disrespected.
When I did receive a call, I still did not get an apology for the ruined dress. I was told that different 'cultural clothes' usually have labels and the cleaning instructions are followed using google translate. Mine 'didn't have a label' so washed normally, despite being delicate and having sequins and gems. I can now not wear the dress, it was unique, very expensive and has a lot of sentimental value and is now ruined. Awful service.

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Seamless experience

Really seamless service with pick up and drop off of laundry. So simple to book a collection and really helpful and friendly team!

16 August 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look