Appointment began with a lovely Welcome from Michael!! Michael is kind, thoughtful, and his beautiful awareness always amazes me!!! He is a "Master" knowing just the perfect color (highlights, low... See more
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Needed to email as forgot to use discount code. Sadly i was not eligible as didnt meet min. req for spend which was not obvious when I ordered. However response was quick and so was delivery.
Company replied
I cannot recommend stonehills enough. From the minute you walk in the door you are treated like part of the family. Andy has been my hairdresser from the start and honestly that man is a saint and an... See more
Company replied
Used this salon for many years now, great helpful team that makes the experience extremely personal, where they take time over your hair, and explain every stage and the products used. There trainin... See more
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Company details
Written by the company
Stonehills Hair is an award-winning salon with over 20 years in the industry, founded on a passion for delivering expert hairdressing with a welcoming, talented, and creative team. We believe that beautiful hair isn’t just about the time spent in the salon—it’s about ensuring you can achieve healthy, gorgeous hair every day. That’s why we offer expert guidance, personal home hair care tips, and professional product recommendations tailored to your unique needs. At Stonehills Hair, we provide luxury haircare for every version of you, combining real-life expertise with a deep understanding of hair. Our team is committed to supporting your lifelong haircare journey, ensuring that your hair not only looks great but feels its absolute best. We are proud to stock an extensive selection of premium haircare brands, including Davines, R+Co, R+Co Bleu, Moroccanoil, Kérastase, GHD, Popband, and much more. Carefully chosen for their high performance and exceptional results, our product range ensures that whether you’re visiting us in-salon for a personalised consultation or shopping online for your favourite professional products, you can maintain salon-quality hair at home with ease. Located in the heart of Welwyn Garden City, our boutique-style salon is set in a vibrant town centre surrounded by a fantastic choice of shops and eateries. Our warm, inviting atmosphere reflects our commitment to exceptional service, where every detail—from the design to the experience—is shaped by our dedicated team. Discover the Stonehills Hair difference: expert hairdressing, luxury haircare, and a seamless online shopping experience that ensures your hair gets the very best, wherever you are.
Contact info
27 Stonehills, AL8 6NA, Welwyn Garden City, United Kingdom
- 01707390390
- info@stonehillshair.co.uk
- stonehillshair.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Just Perfect!!
Appointment began with a lovely Welcome from Michael!! Michael is kind, thoughtful, and his beautiful awareness always amazes me!!! He is a "Master" knowing just the perfect color (highlights, low lights, and depth) for me, no matter the season of life!! Perfect haircut, being ever so exact with each strand of hair! Can't get any better than "PERECT". My heart smiles!! Thank you Michael!
Excellent online ordering
Found an item I had trouble finding elsewhere in the UK. Ordering and delivery fast and easy. Would recommend highly
Wonderful company
Wonderful company, would highly recommend. Great communication and very quick delivery. Will definitely use again!
Sent promptly & carefully packed
Sent promptly and carefully packed. Will buy again.
Thank you
Prompt service.
Great Assistance Too
Very helpful when I experienced difficulties with an order damaged in the post.
Great
Great - good selection of products- helpful and posted out right away - recieved next day. Would love if they had a customer loyalty discount code scheme - Would definitely buy again.
Good hair product
Good hair product. If you want quality then this company is for You. I'll be definitely looking into buying some nice extra hair things 🙂
Welcome back Neave
Welcome back Neave!
Really happy with my hair! Everyone was amazing as always. So nice and caring.
Merry Christmas to all staff xx
Excellent customer service
There was a slight mix up with my order however on contacting Stonehills this was very swiftly resolved ( thankyou!). Very impressed with their customer service & would definitely purchase from them again.
Amazing staff so helpful

Reply from stonehillshair.co.uk
Amazing salon and a very good shopping…
Amazing salon and a very good shopping experience. Packages and products came in brand new condition they also provided free luxury samples. Yes I would reccomend this company. And I will be shopping here for my hair care from now on. Super fast next day delivery too 🙌
Ordered this for my daughter for…
Ordered this for my daughter for Christmas as she loves this product, quick delivery and a beautiful presented gift box
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