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2.6
4 reviews
No history of asking for reviews
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AVOID!!!
After 3 weeks sent the wrong colour shoes, poor quality and not as described on the website.
Auto customer service email bot makes returns more difficult & likely have to post back to China at own cost for a full refund.
I ordered a pair of lovely looking pink linen trousers. After 14 days, and some chasing. a flimsy cotton red pair of trousers arrived, nothing like the ones in the photo. I am to say the least disappointed not least because they were not cheap, but my goodness they look cheap
Ordered a 'shirt jacket'. Looked quality on website but it has arrived and the fabric is not great - cheap and itchy and nothing like the image portrayed.
I have asked how to return but they have twice offered me a discount off this order and future order but not told me how to return.
They have not responded to my third request.
I also noticed that the shirt material is not on the website. Had it been, I would not have ordered. I was expected more of a linen type fabric.
Overall am sure this amounts to misselling.
Just trying to get my money back via my credit card.
It was meant to be a birthday present - v disapppointed.
Ordered some shirts since 6th August. It’s already 15th August, and all I’ve gotten is an email saying there’s a delay with my order…
While this is unacceptable, and there’s no prior record of this company on TrustPilot, I took my time to put this on here - and will be updating how this finally pans out.
Fingers crossed, it works out, else, I’ll be forcing them through the relevant regulatory channels to process a refund.
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