StockX Reviews 

281,087
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 55,169 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is remarkably simple, and they love finding amazing items at very reasonable prices. People also appreciate the swift delivery times and state that packages usually arrive safely and well ahead of schedule. Some reviewers were not happy with occasional shipping delays, unexpected courier issues, or high additional fees charged during checkout. A few other people also felt that quality control could improve, noting that some items occasionally arrived with minor defects or missing accessories. Consumers also mentioned that customer service responses could sometimes feel automated and unhelpful when resolving these concerns.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting that items arrive exactly as... See more

Delivery service

Clients share positive opinions on delivery_service, noting that items generally arrive quickly and often... See more

Quality

Customers had positive experiences with quality, stating that items arrive quickly and in perfect condition.... See more

Order

Consumers find order experiences to be mixed, reflecting a high level of disagreement. While many reviewers... See more

Price

Reviewers highlight ambiguous aspects of price, sharing very mixed experiences regarding costs and fees. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had very positive experiences every time I have ordered shoes from StockX. They could chill a bit on some of the fees, but overall I really enjoy the service and the excellent selection. The sh... See more

Rated 5 out of 5 stars

I’m thankful for the StockX authentication process. I’ve been duped before and decided to use StockX to get the real item. The item I bought did not pass the authentication process, and StockX notifie... See more

Rated 5 out of 5 stars

I’ve been selling on Stock X for almost 7 years and it has been an amazing experience. The service I get when I need help has been nothing short of incredible. I recommend it to everyone. The few time... See more

Rated 5 out of 5 stars

Very pleased with the product ordered. Was got for a 17 yr old grandchild. He absolutely loved them. This is probably my 4th purchase from StockX and the shipping and verification process is actually... See more


Company details

  1. Online Marketplace
  2. Collectibles Store
  3. Electronics Store
  4. Shoe Store
  5. Vintage Clothing Store

About StockX

Written by the company

Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.

How It Works

We strive to be the Marketplace of Current Culture.

Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories, now including used sneakers, vintage fashion, and more, for customers in the United States.

Shop With Confidence

Every item in our Verified Marketplace goes through our proprietary, multi-step verification process, or comes directly from a StockX Verified Seller who has met StockX’s rigorous standards for condition, safety, and security. On the Listings Marketplace, every seller has verified their identity, and StockX verification is available for purchase on eligible items. Every purchase on the Verified, Listings, and Live Marketplace is backed by our Buyer Promise.

Learn more about Our Process process here.

The Power's In Your Hands

Buying on StockX

We don’t determine the price, you do. As a live marketplace, StockX empowers you to Make an Offer or Buy Now at real-time prices that reflect the current demand.

Shop Now

Selling on StockX

Whether you’re looking to make quick cash or start a reselling business, we have the tools to help you succeed.

What's Else Are People Saying?

"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal

StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value.

Read more about StockX
.

Questions?

Learn more and chat with an agent in our Help Center.

Our Buyer Promise

Shop with confidence

At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.

Learn more about our Buyer Promise here.


Contact info

  • 1046 Woodward Ave, 48226, Detroit, United States

  • stockx.com

4.2

Great

TrustScore 4 out of 5

281K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.2

All reviews

(281,087)

68,112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

was supposed to come on the 15th, didn’t come until 25th

my order was supposed to come on August 15 and didn’t end up coming until August 25. They also were not going to let me know that my item was going to have a delay until I had to reach out and find out myself that my item was going to be delayed. I don’t blame StockX completely, but they definitely could’ve said something to me when the carrier didn’t ship it to them on time.

25 August 2026
Rated 5 out of 5 stars

I like stockx because it allows me to…

I like stockx because it allows me to get the shoes my grandkids like too wear and be able to pay overtime. Would like it better if I was able to put more into my shopping bag at one time rather then having to buy one at a time. Also it can be a little more computer friendly so I’m able to navigate especially on where I would like to send my shipping order thank you. My kids love Stockx.😊

25 August 2026
Rated 5 out of 5 stars

Good Job, keep it up and other will trust

Bought it for my gf, she loved
Stock x actually did a good job for once and the authenticity is real, they also delivered it relatively quick as well, not bad stock x

Still lowkey kinda scam ass company but they did good this time

14 August 2026
Rated 5 out of 5 stars

It was fast

It was fast, I've always heard great services from stock x and I wasn't let down. Im going to shop here more often forsure. Great communication in shipping and confirmation.

25 August 2026
Rated 1 out of 5 stars

I got a wrong size realized it right…

I got a wrong size realized it right away but you guys only care about the seller. So now I'm stuck with a size 9 sneaker. There need to be a way to fix this instead of a minute after purchasing you stuck with it . Your return policy or cancelation of orders needs to be fixed. There is none and only resell option after receiving it has to be changed .

25 August 2026
Rated 4 out of 5 stars

This was the first time I ordered from Stockx

This was the first time I ordered from this site and was a little skeptical. I purchased these sneakers for my grandson for his birthday and was hoping to receive them in a couple of days. This was not the case because the sneakers had to be verified for authenticity. I received the sneakers about two weeks later and was very happy with them and so was my grandson.

16 August 2026

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