Stitch Fix Reviews 

47,681
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 24,785 reviews, reviewers had a great experience with this company. Customers frequently praise the wonderful quality of the clothing, the convenient home delivery, and the incredible dedication of the personal stylists. People truly love being able to easily try on gorgeous, stylish outfits in the absolute comfort of their own living spaces. Some reviewers were not happy with the pricing, mentioning that items feel quite expensive compared to similar brands available elsewhere. Consumers also noted that clothing selections can occasionally feel repetitive or might not always match their specific personal preferences. Additionally, a few individuals experienced challenges with unwanted recurring charges or garments lacking durability.

What people talk about most

Product

Users describe satisfaction with product, noting that the clothing and shoes are of good quality, fit well,... See more

Quality

People report positive experiences with quality, expressing satisfaction with the comfortable and well-made... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the process is consistently seamless,... See more

Staff

Reviewers mention positive feedback about staff, noting that consumers experience great satisfaction as... See more

Price

Customers had ambiguous experiences with price, with some reviewers stating that they can set their budget... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clothing is generally very good quality. Shipments and returns are problem-free. Stylists try very hard. Needs a greater variety of products and brands. Seems like a lot of the same thing every year.... See more

Rated 4 out of 5 stars

I really appreciate the tailored outfits, the easy selection process, and the AI visuals that let me see the outfits on myself. It's a fantastic experience! The only reason I'm not giving 5 stars is t... See more

Rated 5 out of 5 stars

The stylists are creative and professional. They choose items I would not select for myself and I like that. I also think the cost/value is very good. Their in-house brands are stylish, varied, good... See more

Rated 5 out of 5 stars

I really dislike shopping, especially for clothes for myself so having a stylist pick things out for me and ship them to my doorstep is a dream come true. It is so easy. The stylists always listen... See more


4.2

Great

TrustScore 4 out of 5

48K reviews

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4.2

All reviews

(47,681)

23,357 reviews in the last 12 months

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Rated 5 out of 5 stars

I really like the selection of clothing!

I really like the selection of clothing. I appreciate that you have the option of changing your stylist if you don’t feel the stylist is selecting items that don’t fit your profile. I also like how the return process works.

31 October 2026
Rated 3 out of 5 stars

Like shopping from home

Like shopping from home. Easy returns

30 October 2026
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Reply from Stitch Fix

We’re so glad you’re enjoying the convenience of shopping from home and the ease of our return process, Kim! We appreciate you taking the time to share your feedback. 🩵

Rated 3 out of 5 stars

I received too many repeats of what I…

I received too many repeats of what I had. I had to request several times not to send shoes or coats before they stopped sending them.

24 October 2026
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Reply from Stitch Fix

We understand how frustrating it can be when your preferences aren't reflected in your selections, Brenda! We'd love the opportunity to help improve your selections and bring more variety to your experience. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.🩵

Rated 4 out of 5 stars

Makes shopping easy

Makes shopping easy. Although I did like it when the clothes were chosen prior to shipment and then you could say yes or no in that email.

24 October 2026
Rated 3 out of 5 stars

Very boring

Very simple, nothing exciting or unique in my box. Both pants were the same style but different colors. There was no mix and match look with the clothing.

31 October 2026
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Reply from Stitch Fix

We’re sorry to hear your Fix felt repetitive and lacked the variety and creativity you were hoping for, Melissa. Receiving two pairs of pants in the same style and pieces that didn’t easily mix and match can certainly make the selection feel less exciting. We’d love the opportunity to help improve your selections and bring more variety and versatility to your Fixes. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.🩵

Rated 5 out of 5 stars

I loved the different items!

I loved the different items!! It makes me try “new things” which is good for this ole lady! The quality of the clothing has been wonderful and I always look forward to my “delivery”.

31 October 2026
Rated 5 out of 5 stars

First stitch fix was great

First stitch fix was great! My stylist listened to my requests and needs and sent out the perfect stitch! Everything fit, even the jeans which is usually such a struggle for me. She included a personal note as well. Excited for my next stitch!

31 October 2026
Rated 1 out of 5 stars

Not catered at all, just random.

Such a waste of money it's like they don't even try just to get your $20 each time. My first box was not my style at all even though I literally thumbs upped and down like 500 things in the app just to be clear what my style was. They then said "oh schedule a next fix right away to make up for it!" which was super misleading and made it sound like they were doing this next one free of charge since I didn't like anything in my fix. Same thing, shitty selection even though I have a ton of loves for you to put an outfit for me together from. Literally adding things where I specifically said please don't include sweats or I hate button up shirts, they would include those. After my 3rd "let us make it up to you" box I realized I was getting charged 20 for each one for them to basically not listen to me. Better off just online shopping for myself. Also most of their clothes are really tacky.

24 October 2026
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Reply from Stitch Fix

We’re sorry to hear how disappointing your experience has been, especially after taking the time to share so much feedback about your style preferences Nikki. We understand how frustrating it can feel when the selections repeatedly include items you’ve specifically asked to avoid, and when expectations around the styling fee aren’t clear. We’d love the opportunity to help improve your selections and make the experience feel more worthwhile. If you'd like to get immediate support, you can reach out to our Live Chat: https://support.stitchfix.com/support/home. We're available seven days a week from 7AM-10PM CST, or via email at hello@stitchfix.com.🩵

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this company. The service was excellent, the quality was great, and everything went smoothly. I appreciate their professionalism and attention to detail. I would definitely recommend them to others and look forward to doing business with them again

31 October 2026
Rated 5 out of 5 stars

Fit & Flattering

Quality clothing that fits my body well. Stylists that do a wonderful job meeting my needs within my budget.

31 October 2026

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