Stisi Group Reviews 

113
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Decided to contact Stisi group to help with our remortgage as they are a local company with great reviews. Chris was appointed to assist us through the process and he couldn’t have been more helpful a... See more

Company replied

Rated 5 out of 5 stars

Amazing, efficient service from the team at Stisi!! Couldn't recommend them highly enough. Dealt with our remortgage. Will definitely be using in the future!

Company replied

Rated 5 out of 5 stars

Stisi group were easy to deal with. Expert advice all the way through the process, giving me the guidance I required to set up a bespoke mortgage product to meet my needs. The team went above and bey... See more

Company replied

Rated 5 out of 5 stars

Chris, ably assisted by Connor, provided an excellent service throughout our mortgage process. They helped us port our existing mortgage to our new property, keeping us clearly informed at every... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Stisi Group are a friendly, expert team of mortgage and protection professionals that can help you in all aspects of mortgage and protection advice. Stisi Group have decades of combined experience in the financial world. As a result, there are not many scenarios that we are unable to assist with. Our obsession lies with making sure the experience you have is first class and we are very proud of that fact. We offer advice for the following scenarios: First time buyer, Home mover, Remortgage, Improve your current mortgage deal, Debt consolidation, Buy to let, Insurance planning, Critical illness cover, Serious illness cover, income protection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

113 reviews

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4.9

All reviews

(113)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Saving on Re-Mortgage

I got a better buy to let re-mortgage deal,saving me over £100 a month.All went through within 2 days.

13 August 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Hi Alan,

Delighted to help you once again and thanks for continuing to put your trust in us.

Many thanks.

Ross Stisi

Rated 5 out of 5 stars

Support every step of the way and clear, prompt communication.

Working with the Stisi Group i have felt supported through every step of applying for my mortgage. They have been able to explain the jargon I didn't understand clearly and been sure I have understood every aspect of the process. Promt replys to any questions or changes in my application has helped make the process as stress free as possible. I would recommend the Stisi Group to anyone looking to apply for a mortgage.

21 July 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that you felt supported throughout your mortgage journey — that’s exactly what we aim for!

Clear communication and making sure our clients understand every step is so important to us, so it’s great to know that came through. We’re thrilled we could help make the process as stress-free as possible for you.

Thanks again for the recommendation — it truly means a lot!

Warm regards,
Ross Stisi

Rated 5 out of 5 stars

Excellent service from the Stisi Group

Excellent service from the Stisi Group, having known Ross for several years outside his work he seemed to be the obvious choice to go to when buying my first property. Guided me through a very daunting process, answered all my questions and dealt with everything efficiently. Highly recommend Ross and Connor.

11 June 2025
Unprompted review
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Reply from Stisi Group

Hi Mick,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review. It was a real pleasure helping you through the process of buying your first property — I know how daunting it can be, and I’m glad we could make it feel more manageable for you.

It means a lot that you chose to trust me and the team at Stisi Group, especially given our connection outside of work. Connor and I are both thrilled to hear that you felt supported and well taken care of throughout the journey.

Wishing you all the best in your new home, and please don’t hesitate to reach out if you ever need anything in the future!

Warm regards,
Ross Stisi

Rated 5 out of 5 stars

Thoughtful and Informative

They made all the options clear and made sure we knew exactly what was happening at all stages

31 July 2025
Unprompted review
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Reply from Stisi Group

Thank you so much for your kind feedback! We’re really pleased to hear that you found the process clear and informative. Making sure our clients feel confident and well-informed at every stage is exactly what we aim for, so it’s great to know that came through.

If there’s ever anything else we can help with, don’t hesitate to get in touch — we’re always here to support you.

All the best,
Ross Stisi

Rated 5 out of 5 stars

Great service!

Chris got us such a great deal with our new mortgage and saved us a fortune in mortgage fees!
We cannot thank him enough.
Very professional with great attention to detail.
Thanks again.

23 June 2025
Unprompted review
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Reply from Stisi Group

Thank you so much for your kind words! We're thrilled to hear that Chris was able to secure such a great deal for you and help you save on mortgage fees. His dedication and attention to detail truly make a difference, and your appreciation means the world to us. Wishing you all the best.

Rated 5 out of 5 stars

professional service

I have been using Stisi Group for around 10 years now and I wouldn't go anywhere else. They have always been extremely professional and communicative. You know where you are in the process at all times. I couldn't recommend them highly enough.

29 June 2025
Unprompted review
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Reply from Stisi Group

Thank you so much for your kind words and for being a loyal customer for the past 10 years! We're thrilled to hear that you've consistently found our service professional and communicative. Knowing that you feel informed and supported throughout the process means a lot to us. Your recommendation is truly appreciated, and we look forward to continuing to serve you for many more years to come!

The Stisi Group Team!

Rated 5 out of 5 stars

Very happy, lovely team!

As a first time buyer I had a really positive experience with Ross who talked me through every step, patiently answered all my questions and talking me through my options. It was great to go through what felt like a very confusing and intimidating process with a friendly team!

19 June 2025
Unprompted review
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Reply from Stisi Group

Hi Emily,

Thank you so much for your wonderful 5-star review! I'm thrilled to hear that you had a positive experience as a first-time buyer. It's great to know that I could help guide you through each step, answer all your questions, and present your options clearly.

Navigating the buying process can indeed be confusing and intimidating, so I'm glad that our friendly team could make it easier for you. Your kind words mean a lot to us, and we truly appreciate your feedback.

If you ever need assistance in the future or have any more questions, please don't hesitate to reach out. We're always here to help!

Best regards,
Ross Stisi

Rated 5 out of 5 stars

Excellent service and advice from the…

Excellent service and advice from the team, this is my 3rd mortgage via Stisi and every time has been seamless

6 June 2025
Unprompted review
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Reply from Stisi Group

Hi Stuart,

Thank you so much for your kind words and continued trust in us! It truly means a lot to know this is your third mortgage and that each experience has been seamless. We’re so glad we could support you again and provide the service and advice you needed. We’re always here whenever you need us—thanks again for being such a valued client!

Rated 5 out of 5 stars

Great service

Connor and the team were helpful and provided clear advice throughout. Thanks for your help!

30 May 2025
Unprompted review
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Reply from Stisi Group

Hi Karl,

Thank you so much for your kind words! We're thrilled to hear that Connor and the team were able to assist you effectively and provide clear advice. Your feedback means a lot to us, and we're grateful for your support. If you ever need any further assistance, please don't hesitate to reach out.

Best regards,
Stisi Group Team

Rated 5 out of 5 stars

Recenty used the Stisi group and will…

Recenty used the Stisi group and will definately again in the future. The Advisors are very helpful and take a lot of stress off or worries i had and made my buying process much simpler. Also very good at keeping me in the loop with everything and not being left in the unknown. Would recommend to anyone.

16 May 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Thank you so much for your kind words and for choosing the Stisi group! 🌟 We're thrilled to hear that our Advisors were able to help ease your worries and make your buying process smoother. Keeping you informed and stress-free is always our top priority. 😊

We're looking forward to assisting you again in the future. If you ever need anything, don't hesitate to reach out. Thanks for recommending us to others – it means a lot!

Best wishes,
The Stisi Group Team

Rated 5 out of 5 stars

Excellent service!

My husband and I used Mortgage broker Chris Usher at Stisi group when going through the process of purchasing our dream home.
Chris was professional, efficient and superb with communicating throughout the entire process, resulting in it being as stress free as possible.
He is also extremely personable and comes across as such a lovely guy, definitely someone to trust handling your largest purchase and obviously extremely good in his field.
Thank you so much. Chris for all of your hard work, support and friendliness throughout the process.
My husband and I would highly recommend this company to others.

8 May 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Thank you so much for your kind words and for taking the time to share your experience!

Chris and the team are absolutely thrilled to hear he was able to support you and your husband so effectively during such an important milestone. Buying your dream home should be a joyful journey, and it's wonderful to know that Chris helped make it smooth, stress-free, and even enjoyable.

Your recommendation means the world to us, and we’re so glad Chris’s professionalism, communication, and personal touch made such a positive impact.

Wishing you both all the happiness in your new home!

Warm regards,
The Stisi Group Team

Rated 5 out of 5 stars

Buying a house and getting a mortgage…

Buying a house and getting a mortgage is, in principle a very straightforward process and estate agents and your legal team take you through it. I’ve done it a few times now. However, it is still quite stressful on many levels (right decision, affordable etc). When I started using Ross and his excellent team, that stress just didn’t happen anymore! Ross, put simply just takes all that off your shoulders - his calm manner and professional knowledge makes it an enjoyable experience. I look forward to the times that I need to use Stisi Group as they have 200% customer focus! I would never use anyone else: Ross and his team are my ‘Go to’.

21 April 2025
Unprompted review
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Reply from Stisi Group

Thank you so much for your wonderful review! We're thrilled to hear that Ross and the team at Stisi Group have made your home-buying and mortgage process stress-free and enjoyable. Your kind words about our customer focus and professional knowledge mean the world to us. We look forward to assisting you again in the future and continuing to be your 'Go to' for all your mortgage needs. 😊🏡

Warm regards,
The Stisi Group Team

Rated 5 out of 5 stars

Excellent broker

We had an excellent experience with Ross and Connor at Stisi Group. They were very quick to respond to us and get everything moving along. They guided us through the entire process and we never felt left in the dark. They’re very knowledgeable and work hard to get the best results for what we needed. I’ve recommended them to friends and family and will continue to do so.

27 March 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Hi Philip,

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you had an excellent experience with Ross and Connor at Stisi Group. It's great to know that our team was able to respond quickly and guide you through the entire process, ensuring you felt informed and supported every step of the way.

Your kind words about our knowledge and dedication mean a lot to us. We're grateful for your recommendations to friends and family and look forward to continuing to provide top-notch service.

Best regards, Ross Stisi and the Stisi Group Team

Rated 5 out of 5 stars

Excellent service

Having dealt with Ross and the team before, it was an obvious choice to reach out to them again to help us with the mortgage for our new house. Very professional, friendly service - everything is dealt with promptly and you’re always kept up to date on progress. I can’t recommend them highly enough.

17 March 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Ross and the team. It's always a pleasure to assist you, and we're glad we could help with your mortgage for your new house. We strive to provide professional and friendly service, and it's wonderful to know that you felt well-informed throughout the process. Your recommendation means a lot to us. Thanks again for choosing us!

Rated 5 out of 5 stars

I can’t recommend Chris Usher

I can’t recommend Chris Usher, Connor Currie, and the team at STISI Group highly enough! I’ve had the pleasure of working with them both personally and professionally, and they have been outstanding every step of the way.

From guiding us through the mortgage process to securing the best deal, Chris and Connor made everything seamless and stress-free. They were always available to answer questions, offering clear, honest advice and incredible support. Their expertise, professionalism, and dedication truly set them apart.

If you’re looking for a mortgage broker who genuinely cares and delivers exceptional service, STISI Group is the team to trust!

Elaine Gray

25 March 2025
Unprompted review
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Reply from Stisi Group

Hi Elaine,

Thank you so much for your amazing review! 🌟 We're thrilled to hear that Chris, Connor, and the team made your mortgage journey smooth and stress-free. It's great to know that their support and advice were helpful to you both personally and professionally. Your kind words mean a lot to us, and we're here anytime you need us. Thanks again for trusting Stisi Group!

Best,
Ross Stisi

Rated 5 out of 5 stars

Highly recommend

Ross and Connor were fantastic helping and guiding us with obtaining our mortgage. Ross was made sure that we understood the process every step of the way. We were very surprised at how quickly he secured the mortgage for us. We would highly reccomend using the Stisi Group

14 March 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Thanks, Rhona. We really appreciate your kind words and we are delighted that you are happy with the service. Thanks again for your business.

Rated 5 out of 5 stars

Btl mortgage

“Excellent service! I’m very happy with my experience and will definitely be back.”

7 March 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Thank you so much for leaving a review. We are delighted you were happy with the service and even more delighted you will use us again in the future :)

Rated 5 out of 5 stars

Great mortgage service

We are extremely happy with their services. This is the 3rd time we've used them for remortgaging and each time has been excellent. Very helpful, friendly and reassuring. We have even recommended them to family members, who have also used their services with excellent results.

20 February 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Thank you so much, Shelly! We truly appreciate your continued trust in our services. It means a lot to hear that we've been able to support you through multiple remortgages and that you've even recommended us to your family. We're always here to help and look forward to assisting you again in the future. Wishing you all the best!

Rated 5 out of 5 stars

Limited Company Buy To Let Mortgage

This is our second time using the services of Stisi Group. We were looking to start our journey on Buy to Let property and Ross provided us with excellent information and advise from the very start to finish. Once again, the process was stress and worry free. Ross made sure we understood everything and made it very easy for us, taking care of everything in a very professional manner. We would recommend Stisi Group to all our friends and family, and anyone out there looking for a friendly and professional service. Our advice to anyone looking for a mortgage, whether its a personal or a company buy to let, is to leave it with professionals such as Stisi Group as they are the experts and will keep you right every step of the way. Thank you.

28 February 2025
Unprompted review
Stisi Group logo

Reply from Stisi Group

Thank you so much for your fantastic review! It was a pleasure helping you with your Limited Company Buy to Let mortgage, and I’m thrilled to hear the process felt stress-free and straightforward. Making sure my clients fully understand their options and feel supported from start to finish is always my goal, so your feedback means a lot.

I really appreciate your recommendation to friends, family, and anyone considering a mortgage—whether personal or for a company investment. If you ever need further assistance or have any questions down the road, don’t hesitate to get in touch.

Thanks again for choosing Stisi Group. Wishing you every success with your Buy to Let venture!

Best regards,
Ross

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