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Rated 5 out of 5 stars

It was very nice to buy from such lovely owners, they were very helpful and efficient, my orders arrived promptly and they took the trouble to email me and keep me well informed. I will definitely... See more

Company replied

Rated 5 out of 5 stars

Sally and Ellie are devoted to making shopping at Stick and Ribbon a delght. I have always found something different for any occasion. I get so many compliments on what I wear. A visit there ia a must... See more

Rated 5 out of 5 stars

Super liaison with the retailer, great speedy advice about size and fit and immediate despatch. Wonderful range of clothes which you don’t see other people wearing. I’m always asked when I’m wearing s... See more

Company replied

Rated 5 out of 5 stars

Following a review I made re lost dress which I had returned as unsuitable. The parcel had been lost in post due to wrong address which at the time I took partial responsibility for . The owner... See more

Company replied

Company details

  1. Women's Clothing Store
  2. Boutique
  3. Clothing Store
  4. Jeans Shop
  5. Dress Store
  6. Fashion Accessories Store

Written by the company

Independent ladies clothing boutique based in the heart of Nottingham's city centre - find us online too!


Contact info

4.8

Excellent

TrustScore 5 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Successful purchasing

It was very nice to buy from such lovely owners, they were very helpful and efficient, my orders arrived promptly and they took the trouble to email me and keep me well informed.
I will definitely be purchasing again from
them.

26 January 2026
Stick & Ribbon logo

Reply from Stick & Ribbon

Thanks for your lovely review Carolyn x

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, big sale price reduction, smooth process from order to delivery.

3 November 2025
Stick & Ribbon logo

Reply from Stick & Ribbon

Thanks Ian, really appreciate you taking time to leave us a review. Keep your eyes on our website for upcoming sales!

Rated 5 out of 5 stars

Following a review I made re lost dress…

Following a review I made re lost dress which I had returned as unsuitable.
The parcel had been lost in post due to wrong address which at the time I took partial responsibility for .
The owner of Stick and Ribbons daughter very kindly pursued
the lost parcel and eventually found it .
As a response to that and although the return date had long passed,the owner sent a partial refund .
I have to say with this in mind , I will continue to shop with Stick and Ribbon and would undoubtedly recommend.

19 May 2025
Unprompted review
Stick & Ribbon logo

Reply from Stick & Ribbon

Thank you Pat for your updated review. We were very pleased to trace the parcel and issue the refund. Just to confirm the partial refund was in fact a full refund of the dress (less postage costs on the initial purchase).

Rated 5 out of 5 stars

Great customer service

I was concerned about ordering something from overseas. But it got here and I was able to pick it up at my local post office. I was in touch with StickandRibbon. Customer service was very attentive and helpful . The dress that I ordered fit me beautifully. So glad that ordered from this company.

29 June 2025
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Reply from Stick & Ribbon

Thank you so much Monica. So pleased you were able to pick up your order at your local post office. Enjoy your beautiful dress

Rated 5 out of 5 stars

Loved all of the t shirts

Loved all of the t shirts. Great quality and very reasonable. I do miss seeing you in the shop but it’s good that your clothing is still available online.

31 May 2025
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Reply from Stick & Ribbon

thanks Tina, we miss you too! thanks for the review xx

Rated 5 out of 5 stars

You can’t go wrong!

Excellent service, so delighted with my purchase! I’ll be back for more!

16 January 2025
Stick & Ribbon logo

Reply from Stick & Ribbon

Thank you Janet, lovely to hear you are pleased with our service. We always try to go the extra mile and offer the same service online as we do instore. Enjoy your lovely dress x

Rated 5 out of 5 stars

fabulous customer service

I was contacted to confirm that any customs charges would be ok and the team even tried to determine what the charge would be. They also measured the pants for me to ensure the inseam was correct. Excellent customer service!!!

31 January 2025
Stick & Ribbon logo

Reply from Stick & Ribbon

Thank you Leigh! We always try to go the extra mile and offer the same service online as we do instore. Enjoy your jeans x

Rated 5 out of 5 stars

100% for service

easy to purchase, efficient confirmations and delivery, and a nice personalised note within the parcel. All of this goes to make in this a first class experience well done to this independent business

21 October 2024
Stick & Ribbon logo

Reply from Stick & Ribbon

Thank you Fiona for your kind words and for supporting independent businesses too! Enjoy your purchase.

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