Banner for Stevenswood

Stevenswood Reviews 658

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 585 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional attitude, making interactions pleasant and productive. The service is frequently highlighted as efficient, with many people appreciating the prompt delivery and the overall ease of their experience. Consumers are also very satisfied with the quality of the products, noting their excellence and good range. However, some customers experienced issues with product quality, specifically mentioning broken windows, scratched panels, and misaligned window catches upon delivery. A few other people also felt that the measuring service was inaccurate, leading to incorrectly sized products, and some found the staff unhelpful in resolving these issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Consumers find service to be positive, highlighting efficient, friendly, and reliable experiences. Many... See more

Product

Users describe positive interactions with the product. Many customers praise the good quality of the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the promptness and... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the good to excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Switched to Stevenswood a couple of years ago, they supply all our glazing needs both upvc and aluminium, procedure and service second to none at an all round great price. Would not hesitate to recom... See more

Company replied

Rated 5 out of 5 stars

Always an easy process at Stevenswood.helpful staff always guide us when choosing what we need.prompt delivery always on time, delivery men very helpful and polite.we have used Stevenswood twice now.a... See more

Company replied

Rated 5 out of 5 stars

Stevenswood have been our go-to supplier for windows for a while now. Quality product at sensible trade prices, delivered to the door. First time using the Kilmarnock Branch as we used to regularly us... See more

Company replied

Rated 5 out of 5 stars

Each time l talked on the phone l was put at ease to order the required glass my joiner needed. I live on Skye so was trying to organise a time l could manage through to pick it up and very kindly... See more

Company replied


Company details

  1. PVC Windows Supplier
  2. Aluminum Frames Supplier
  3. Door Supplier
  4. Window Supplier

Written by the company

As a trade installer, you need a reliable supplier that understands your business—Stevenswood is here for you. We provide high-quality uPVC and aluminium windows, doors, glass, conservatories, and accessories, with trade counters conveniently located nationwide, from Inverness to Gosport. At Stevenswood, we supply Rehau, Eurocell, Liniar, and Veka uPVC windows and doors, Smart Aluminium windows and doors, Solidor, Xtremedoor & door-stop composite doors, giving you access to some of the most trusted brands in the industry. As one of the UK’s leading trade window suppliers, we understand the needs of installers and provide high-quality, energy-efficient windows and doors with reliable lead times and competitive trade pricing. Whether you’re working on a replacement project or a new build, our extensive product range ensures you’ll find the right solution for your customers. With expert support, nationwide trade counters, and a commitment to quality, Stevenswood is your go-to supplier for all your needs.


Contact info


4.8

Excellent

TrustScore 5 out of 5

658 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company
All the staff are extremely knowledgeable on all the different options and regulations required to meet the standards of the glazing industry. Would not use anyone else, Stevenswood supply us with all our windows and doors for our projects. We only use rehau frames as they are the best available. Steven’swood frames are fabricated to a very high standard. We’ve used other companies in the past, but find Stevenswood by far the best supplier

29 April 2026
Rated 5 out of 5 stars

My first order

My first order, great communication, great price , friendly staff all round a great experience see you again ..

28 April 2026
Rated 1 out of 5 stars

Glass didn’t turn up with order and had…

Glass didn’t turn up with order and had to wait over a week after receiving frames before glass arrived so had to fork out for sheets of osb to board windows in the meantime the fit glass but these were meant to be preglazed units this has cost me extra labour , material cost and a unsatisfied customer and the staff didn’t seem to be fussed about this issue

23 April 2026
Rated 3 out of 5 stars

Missing items from various orders…

Several items were absent from the recent deliveries. Specifically, trickle vents were missing from two separate shipments, and the sills for four windows were omitted from another, despite the timely arrival of all other components.

This necessitates an additional site visit to finalize the installation, a task that could have been completed during the initial visit. Due to the presence of other contractors on site, delaying the project was not feasible, requiring a temporary solution at my cost until the sills arrived. This incurred additional costs related to labor and travel to rectify the situation upon their eventual delivery.

It is imperative that all ordered components are shipped together in a single consignment. The absence of critical items such as window sills and night vents, which were clearly specified in the original order, is unacceptable and warrants immediate attention to prevent future occurrences.

30 April 2026
Rated 5 out of 5 stars

Quick and reliable

Great service yet again, I shall be using stevenswood into the future for my doors windows and replacement glazing.

22 April 2026
Stevenswood logo

Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Inverness. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Ted & the team

Rated 5 out of 5 stars

Great branch

Great branch, Great staff 👍🏻👍🏻👍🏻

21 April 2026
Stevenswood logo

Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Bootle. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Mark & the team

Rated 5 out of 5 stars

Very friendly staff who are keen to…

Very friendly staff who are keen to help and ensure that the customer is well satisfied with their experience at Stevenswood.

18 April 2026
Stevenswood logo

Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Stockport. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Dayle & the team

Rated 5 out of 5 stars

The lead time was very short compared…

The lead time was very short compared to the other companies. The doors were delivered on the same day.

21 April 2026
Stevenswood logo

Reply from Stevenswood

Thank you for your kind review, we are delighted to hear you had a positive experience with Stevenswood Bootle. We strive to provide excellent service along with great value & top quality products all at competitive prices, I'll be sure to pass on your kind words to Mark & the team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look